Head of Startups

Notion

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. ABOUT THE ROLE: The Startup Program & Experience Lead owns the startup customer journey during the onboarding and trial experience, helping startups successfully adopt Notion, engage with the platform, and realize value early in their journey. Working closely with the Head of Startups, this role combines program management, customer experience, lifecycle engagement and operational execution to improve startup activation, engagement, conversion and retention across the region. This person partners cross-functionally with Marketing, Product, Customer Success and Partnerships teams to create scalable startup programs, onboarding experiences and engagement initiatives that support long-term business growth. This role is ideal for someone who enjoys building systems and experiences at scale, while remaining deeply connected to customer needs and operational excellence. WHAT YOU'LL ACHIEVE: * Improve startup activation, engagement, conversion and retention across the regional startup funnel. * Build and manage scalable onboarding and lifecycle programs for startup customers. * Create startup-focused educational, onboarding and engagement experiences that help customers realize value quickly. * Identify friction points and improve the startup customer journey. * Support the execution of startup initiatives, campaigns, events and ecosystem programs across the region. * Track and analyze program performance, customer engagement and operational metrics to improve conversion and ARR over time. * Help to build the Startups 2.0 operational frameworks, creating an automated scorecard to identify top startups and provide a high-touch customer experience. SKILLS YOU'LL NEED TO BRING: * Experience in program management, customer experience, customer success, growth, operations or startup-focused roles. * Strong organizational and project management skills. * Ability to manage multiple initiatives and priorities in fast-moving environments. * Strong customer empathy and operational mindset. * Comfortable working cross-functionally across Product, Marketing, Partnerships and Customer Success teams. * Data-oriented mindset with ability to identify patterns, friction points and improvement opportunities. * Strong written and verbal communication skills. * You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES: * Experience working with startups or startup ecosystems. * Experience with onboarding, lifecycle or customer engagement programs. * Familiarity with product-led growth environments. * Experience building scalable operational processes or customer programs. * Passion for AI, productivity tools and the future of work. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $140,000 - $205,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The Startup Market Lead, AMER role is responsible for driving startup acquisition and ecosystem growth across North America, with a initial focus on the U.S market. Based in San Francisco, this person leads regional market development initiatives across partnerships, startup communities, events, founder engagement and localized programs, helping position Notion as the preferred workspace for startups building the future with AI. Working closely with the Head of Startups and cross-functional teams, this role combines ecosystem knowledge, relationship building and execution excellence to grow startup awareness, product adoption and top-of-funnel pipeline across the region. This role is ideal for someone who understands the U.S startup ecosystem deeply, enjoys being close to founders, partners and is excited about building scalable regional growth initiatives in fast-moving markets. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: * Drive startup acquisition growth across NAMER through partnerships, ecosystem initiatives, events and localized programs. * Build and manage relationships with founders, accelerators, VCs, startup communities, universities and strategic ecosystem partners across the region. * Increase awareness and adoption of Notion within the NAMER startup ecosystem. * Execute regional campaigns and initiatives that improve startup engagement and top-of-funnel pipeline generation. * Partner with Marketing, Community and Product teams to improve startup acquisition efficiency and regional funnel performance. * Represent Notion at startup ecosystem events, founder gatherings and strategic regional moments. * Help identify high-potential startup communities, markets and ecosystem opportunities across NAMER. * Contribute to scalable playbooks and regional market development frameworks that support long-term growth. SKILLS YOU'LL NEED TO BRING: * Experience in startups, partnerships, business development, ecosystem or growth-focused roles. * Strong understanding of the NAMER startup ecosystem, especially the U.S. * Strong relationship-building and communication skills across founders, investors, partners and community leaders. * Comfortable operating both strategically and tactically in fast-moving environments. * Ability to manage multiple initiatives and regional priorities simultaneously. * Data-oriented mindset with focus on measurable business impact. * Strong cross-functional collaboration skills. NICE TO HAVES: * Founder or startup operating experience. * Experience working with venture capital firms, accelerators or startup communities. * Experience with B2B or product-led growth environments. * Familiarity with AI tools, productivity software and modern startup workflows. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $135,000 - $200,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases.  At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users.  WHAT YOU’LL DO RESPONSIBILITIES * Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners * Recruit, hire, lead, retain and coach a world class pre sales team.  Be an advocate for presales within the organization * Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams * Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment * Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions * Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth * Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. * Serve as an executive champion and lead EBCs with important customer base * Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities * Drive collaboration across teams to influence and unify stakeholders at all levels of the organization * Lead and support the team in complex evaluations, problem solving and challenging customer environments * Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs * Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements  * Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices * Act as an escalation point for pre-sales and post sales technical issues that arise MINIMUM REQUIREMENTS * You must have at least 6+ years of pre-sales leadership experience and 16+ years’ experience within a technical sales function * A track record of building and leading world-class solution architecture/ engineering  teams ideally in a SaaS or usage-based businesses * Experience working with Enterprise, Digital Native, SaaS Platform business models  * Energy, enthusiasm, and passion for making customers successful * Previous technical sales experience with APIs and/or payments industry experience * Strong executive presence and ability to foster deep relationships with our users * Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.