Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted

ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about

intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may

be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic,

intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk

assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and

training for security teams and intelligence analysts.

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do

this by following these core values:

Integrity – Collaboration - Relationships – Excellence – Creativity - Results

Join Us,

Concentric - "Your World Secured"

We are currently seeking to hire an Integrated Security Operations Manager to join our Corporate team in San Francisco, CA

Candidates must be based in the San Francisco Bay Area or willing to relocate. This is a remote-friendly role, though you will be

expected to attend in-person meetings at our San Francisco headquarters and are required to travel to and work from operational

client sites as needed.

JOB DESCRIPTION

The Integrated Security Operations Manager is part of the Embedded Program Team but is responsible for coordinating with Security

Operations to establish and transition ad hoc work into embedded roles, ensuring seamless integration, clear communication, and

alignment of operational needs with client expectations. This position will manage several small groups of vendors, ad hoc

services, or employees, and embedded services, who are working directly with Concentric clients. The Integrated Security

Operations Manager serves as the primary liaison to Concentric for vendors, employees, and clients, ensuring smooth communication

and seamless operations while addressing any needs or challenges. Providing ongoing guidance and mentoring, performance feedback,

and administrative support to enhance vendor or employee engagement and client satisfaction are key tenets of this position.

Additionally, the Integrated Security Operations Manager will recruit, onboard, and hire vendors and embedded employees; approve

timecards, invoices, and expense reports; and provide supervisory oversight while collaborating with the Embedded Programs

Management Team, Security Operations, Human Resources, Recruiting, and Finance to ensure compliance with company policies,

efficient resource allocation, seamless workflow transitions, and the successful execution of intelligence and security operations

that align with client objectives.

The ideal candidate will have real-world experience in the security field and supervisory experience managing and mentoring

diverse teams.

RESPONSIBILITIES

Collaborate with the recruitment team to identify and place top-tier embedded employees in client programs; assist in screening

and selecting candidates to align with client requirements

Conduct regular check-ins with embedded employees to assess job satisfaction, performance, and well-being.
Advocate for employee needs and escalate issues as necessary to HR or management.
Provide guidance and mentorship to embedded employees in the intelligence and/or security fields, assisting them in resolving

challenges and navigating issues that arise at the client site

Serve as the primary manager throughout the entire embedded employee lifecycle from onboarding to offboarding, including

timesheet and expense report reviews, managing performance evaluations, and implementing performance improvement plans, as

needed

Serve as the primary relationship manager between Concentric and client managers, overseeing embedded employees
Collaborate with HR and other departments to ensure compliance with relevant policies, regulations, and legal requirements.
Facilitate communication between employees, clients, and internal teams to maintain alignment on operations.
Design, develop, and draft proposals, including budgets as needed
Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements
Provide in-person management and direct Executive Protection support of complex security operations or protective details.
Provide direct billable consultative and/or security services as requested to clients globally
Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements
Act as the business representative in the great San Francisco, CA area for client requests and business development efforts
Security Operations staff Coordinator management
Oversight and development of the GSOC operations and scheduling
Day-to-day administrative support; expense/account reconciliation, assistance with AP/AR functions, calendar management,

project tracking and periodic updates to Security Operations management

Lead key internal team and organizational initiatives
Develop and implement internal policies, procedures, processes, and escalation protocols specific to the delivery of protective

operations globally

Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and

deliverables

Ensure client deliverables are met across the full suite of security services
Proactively communicate with clients regarding identified risks to personnel, property, or reputation
Identify gaps in processes and resources, and develop methodologies to address these gaps as part of the larger Concentric

strategy

Oversee quality control and training as needed for Concentric employees, embedded staff, and contracted security assets
Maintain a local Security License to provide armed and unarmed security work.

REQUIRED QUALIFICATIONS

Must be able to legally work in the country where this position is located without visa sponsorship
5+ years of supervisory experience
Excellent professional judgment and decision-making skills
Excellent organizational and problem-solving abilities with great attention to detail
Ability to handle sensitive employee and client matters with discretion and professionalism
Proficiency with Google Suite and Monday.com
Bachelor's degree or equivalent industry experience
At least 10 years of experience in the protective security industry, law enforcement, or similar government service.
Experience developing and delivering protective protocols and measures at the organizational level
Experience working with contract staff and employees to provide comprehensive protective services
Experience partnering with a cross-functional team to deliver protective services.
Exceptional communication and interpersonal skills
Proven ability to transfer knowledge and inspire a growth mindset
HR-218 eligibility with active CCW (California mandatory, multi-state accepted), or BSIS Armed Guard Card and CCW
This position requires the ability to travel up to 30% of the time

PREFERRED QUALIFICATIONS

Bachelor’s degree in a related field
Experience managing employees placed within client organizations (e.g., embedded consulting, managed services, or staffing

models).

Ability to thrive in a fast-paced, growth-oriented, and quickly changing environment
Adept at learning new software and web-based tools
Familiarity with human resource practices
Experience working with high-net-worth family or corporate protective details
Experience in corporate security, military or law enforcement
Experience working in overseas environments

COMPENSATION & BENEFITS

The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee

contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.

Concentric also offers an HSA employer contribution
Medical FSA
Employer-paid insurance: life, STD, LTD, and AD&D
401k including employer match & immediate vesting
11 paid holidays
Paid leave (vacation, sick, parental)
Annual Health & Wellness Benefit
Pet Insurance
National discount employee program
Employee Assistance Program for personal needs
Credentity Protection - Eclipse Digital Protection by Concentric
Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote

support, helping you stay informed, prepared, and protected wherever you operate.

Dedicated Security and Intelligence Training Programs for Professional Development
Coaching and Mentoring Opportunities

San Francisco, California Pay Range

$165,000—$175,000 USD

Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers

will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that

promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse

environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified

applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression,

sexual orientation, national origin, genetics, disability, age, or veteran status.

Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal

information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Role

Integrated Security Operations Manager (Hybrid), San Francisco

Tags for this job

Embedded Team

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Tasks & Responsibilities: * Serve as the primary Deal Desk liaison for the field sales team, with a dedicated focus on streamlining quoting processes and leading educational initiatives to reinforce channel best practices * Offer comprehensive support and coverage for Enterprise Quoting as required, ensuring high-quality output * Engage proactively in the early stages of complex deal cycles to provide strategic advice to account executives on pricing strategies, deal construction, and the selection of appropriate contracting vehicles * Collaborate extensively with cross-functional departments, including Sales, Finance, Legal, and Supply Chain, to manage and resolve non-standard or intricate transactions * Partner closely with the Deal Desk Manager to develop and execute renewal strategies for historically complex accounts, ensuring long-term alignment with company objectives * Rigorously verify that all deals adhere to corporate compliance policies and are structured to support accurate, high-efficiency downstream processing * Facilitate and optimize Salesforce booking and fulfillment workflows by coordinating seamlessly with billing, order entry, and supply chain teams to reduce turnaround times * Administer, maintain, and regularly update the Deal Approval Matrix and channel documentation to ensure internal transparency * Identify and drive cross-functional process improvements, managing the documentation and communication of policy updates and standardized templates * Provide ongoing support to the Sales Operations team through ad-hoc projects, bug reporting, and the implementation of procedural enhancements * Maintain high availability and commitment for extended hours during critical end-of-quarter periods to ensure all pending deals are processed * Demonstrate a high degree of resourcefulness and self-sufficiency, executing complex tasks with both speed and technical precision * Serve as the designated team lead and point of contact in the absence of the Deal Desk Manager, providing leadership and guidance to the team Basic Qualifications: * Demonstrated expertise in establishing, documenting, and implementing scalable best practices for the deal desk, ensuring seamless alignment between strategic deal development and downstream order administration * A minimum of 5 years of professional experience in sales support, sales operations, or sales enablement, specifically within the enterprise software or technology hardware sectors * Proven ability to thrive within a global operations environment, including the flexibility to adjust working hours to support various time zones and critical business cycles * Strong preference for candidates with direct prior experience in Deal Desk activities, including deal modeling, complex pricing structures, and contract vehicle determination * Proficiency in Salesforce, with the ability to facilitate and optimize complex booking and fulfillment workflows to reduce turnaround times * A deep understanding of cross-system data integrity and technical precision, ensuring that all structured deals support accurate financial and supply chain reporting Our U. S. benefits are designed for your overall well-being: Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate. Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program. Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total). Commuter Benefits. If you need to commute to the office, we offer commuter benefits. Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously. #LI-LV1 Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. This role has the annual salary range as defined below for a salary pay range for a candidate located in the San Francisco Bay Area. For roles that are filled in other locations, the compensation range will be based on data provided by the Radford McLagan Compensation Database from Aon. Final compensation is also based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Salary Pay Range $110,000—$125,000 USD We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. 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