Manager, Revenue Systems & Product Operations

Pricing, Yield, & Sales Compensation Manager

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is building a centralized Pricing, Yield & Compensation function to bring rigor and visibility to how we price inventory, manage programmatic performance, and compensate our Ads and Lyft Business sellers. This is a high-visibility, cross-functional role sitting within the MBA StratOps function and touching Finance, Analytics, Sales, and Accounting daily. The Manager, Pricing, Yield & Sales Compensation will own three interconnected functions: setting and managing CPM floors, rate cards, and margin targets for our direct-sold advertising inventory; overseeing the performance and economics of our Audience Extension managed service; and partnering with Analytics and Accounting to design, calculate, and administer commissions and compensation for sellers across Lyft Ads and Lyft Business. This role requires an operator who is equally comfortable pulling margin reports, running a compensation calculation model, and holding a vendor accountable to a floor price. RESPONSIBILITIES: * Direct Inventory Pricing & Yield Management: Own the Lyft Ads rate card strategy across all direct-sold formats (display, in-app, sponsored placements) and enforce pricing discipline through the order management system, Boostr. * Set and manage CPM floors and pricing tiers, and partner with Sales and Ad Ops to evaluate custom deal structures and non-standard pricing requests against margin thresholds. * Monitor sellthrough, utilization, and margin by product line, and surface risks and opportunities in weekly and monthly yield reviews. * Managed Service Performance Oversight: Serve as the internal owner of our vendor led Audience Extension managed service performance, holding the vendor accountable to agreed CPM targets, margin commitments, and delivery standards. * Conduct regular performance reviews of Vendor campaigns, analyzing CPMs, pacing, margin, and advertiser outcomes, while escalating underperformance with clear remediation expectations. * Maintain a scorecard for AudEx managed service health and report to StratOps and Sales leadership. * Sales Compensation & Commission Administration: Partner with Analytics, Accounting, and Sales leadership to design and administer commission and incentive plans for Lyft Ads and Lyft Business sellers. * Own the end-to-end compensation calculation process each period by pulling revenue actuals, applying plan mechanics, validating results, and reconciling with Accounting. * Build and maintain the commission modeling infrastructure and serve as the primary point of contact for seller inquiries on commission calculations and dispute resolution. * AdTech Systems Coordination: Serve as a cross-functional connector on system-level questions affecting pricing accuracy and revenue recognition across platforms. EXPERIENCE: * 4–7 years of experience in yield management, pricing strategy, revenue operations, media operations, or sales compensation. Ideally at a digital media, adtech, or marketplace company. * Strong financial modeling skills; fluency in Excel/Google Sheets for margin analysis, rate card management, and compensation calculation. * Experience owning or contributing to sales compensation design and/or commission calculation processes at scale. * Familiarity with programmatic advertising economics: CPMs, floor pricing, managed service fee structures, margin mechanics. * Proven ability to manage cross-functional relationships with Finance, Analytics, Legal, and Sales stakeholders. * High attention to detail and strong data hygiene discipline; comfort working in ambiguous, fast-moving environments. * Preferred: Experience working with or overseeing a DSP managed service vendor (e.g., MiQ, DV360, Xaxis, or similar). * Preferred: Familiarity with OMS or CRM platforms (Operative, Salesforce, or comparable). * Preferred: Background in both buy-side and sell-side media operations, or experience at a two-sided marketplace, rideshare, or mobility platform with an advertising business. BENEFITS: * Great medical, dental, and vision insurance options with additional programs available when enrolled * Mental health benefits * Family building benefits * Child care and pet benefits * 401(k) plan with company match to help save for your future * In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off * 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible * Subsidized commuter benefits * Monthly Lyft credits and complimentary Lyft Pink membership Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the San Francisco area is $132,000 - $165,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Account Manager, Strategic Healthcare Partnerships

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact. We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve. RESPONSIBILITIES: * Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor * Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments * Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities * Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement * Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management * Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners * Lead change management efforts and proactively identify ways to improve processes and drive efficiency * Maintain accurate forecasts and pipeline management in Salesforce CRM EXPERIENCE: * 4+ years of experience in account management, business development, management consulting, or a related field * A proven track record of exceeding revenue targets in a quota-carrying role * Healthcare industry knowledge, including familiarity with payers, providers, value-based care, and HCBS models * Strong analytical skills — comfortable pulling, interpreting, and presenting data to support partner decisions * Excellent communication skills across written, verbal, and presentation formats * A collaborative, team-first mindset with the ability to build relationships across a wide range of stakeholders from business executives to day-to-day operators * Self-starter mentality with strong organizational and project management skills * Professionalism and grace under pressure, especially in complex or ambiguous situations * Genuine enthusiasm for Lyft's mission and comfort operating in a fast-paced, evolving environment BENEFITS: * Great medical, dental, and vision insurance options with additional programs available when enrolled * Mental health benefits * Family building benefits * Child care and pet benefits * 401(k) plan to help save for your future * In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off * 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible * Subsidized commuter benefits * Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the San Francisco area is $77,600 - $97,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Enterprise Account Manager

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Business is changing the way companies, brands and organizations leverage the Lyft platform to redefine the way they operate and move people around. We are solving big problems, and meeting the needs of our clients and the people they care about in a whole new way. We realize that the world has changed so much recently, and that the needs of our customers and how they envision transportation is changing too. Our work is fun, challenging and rewarding and we are looking for customer and growth-focused team members passionate about solving problems and delighting our customers.  As an Account Manager, you’ll help our clients understand the power of Lyft Business. You will build and manage a named account list of large organizations in the US, ensuring that they leverage Lyft’s products for any transportation objective they have. We’re building the next great transportation platform, and we need world-class talent and candidates that aren’t afraid to try new things and think outside the box to build new business.  RESPONSIBILITIES: * Own the customer relationship with enterprise grade partners as their primary representative to Lyft for all their business related transportation needs  * Partner with Fortune 500 companies, to design, sell and implement custom transportation solutions for their respective passengers that include employees (essential and non), recruits, VIPs, guests, subscribers, etc * Identify and generate additional revenue streams within existing accounts, including up-sells and cross-sells; selling across commuter benefits, events, employee perks, concierge, and corporate travel use cases to exceed revenue targets * Generate and maintain an active pipeline with meticulous attention to opportunity staging, close dates, revenue forecasts, and deal documentation * Constantly ‘sell’ Lyft to stakeholders within client organizations, seeking to uplevel your decision maker contacts, and ensure a wide list of contacts within various segments of your customer’s organization * Work with internal cross-functional partners to represent the voice of your clients with Product, Engineering, Sales Operations, Legal, Marketing, etc.  * Lead and own recurring check-ins and scalable touch points (including formal QBRs) with clients.  * Scalably address roadblocks, tackle challenges, highlight success, and communicate account ‘health’ updates and best practices * Collaborate with Marketing team in order to develop strong and scalable ‘go to market’ collateral and campaigns to execute within your clients’ organizations * Operate in a proactive and entrepreneurial manner. There’s no wrong way to evangelize Lyft within your customer set. You’ll be given the autonomy and resources to plan your own path to success, with the expectation to execute quickly.  * Have comfort in operating in the gray. Programs will fail as others succeed. Take note of what works, and help build our playbook for new B2B transportation use cases for Lyft. * Fully understand all of Lyft Business’ products and services, keeping abreast of product changes and how they may impact your customers or lead to increased usage. EXPERIENCE: * 3+ years of experience in a customer-facing role (Sales, Customer Success, Business Development experience preferred from any field)  * Must be comfortable working in a sales environment, operating with a sense of urgency and independent spirit. * Ability to communicate effectively (both in writing and verbally), how Lyft’s transportation technologies can offer solutions to complex mobility challenges for our customers * Previous experience working towards a revenue target and building strategies to drive revenue growth within managed portfolio required * Strong understanding and curiosity of Lyft’s platform and competitive landscape * Creative thinking to develop out-of-the-box ideas in order to overcome challenges and objections * Ability to build proactive business plans and curate your respective playbook on partner ride growth * Demonstrated success managing large customers and prioritizing workflow accordingly * Ability to deliver business value to the account and build on strong client relationships BENEFITS: * Great medical, dental, and vision insurance options with additional programs available when enrolled * Mental health benefits * Family building benefits * Child care and pet benefits * 401(k) plan with company match to help save for your future * In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off * 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible * Subsidized commuter benefits * Monthly Lyft credits and complimentary Lyft Pink membership Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the San Francisco area is $60,800 - $76,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.