Senior Director, Global Payroll and Equity Administration

Coupang

What the Role is: The Director of Global Payroll Operations and Equity administration will spearhead our international (outside of Korea) payroll and equity operations and will be responsible for refining Coupang’s international payroll and equity strategy while taking ownership of its execution. It will ensure flawless, compliant, and highly efficient payroll processing across all operating countries, leading process transformations and automation initiatives, as well as ensuring accurate and compliant equity operations. Key Responsibilities: * Payroll and Equity Administration Stewardship: Take ownership of the accuracy, timeliness, and execution of day-to-day end-to-end global payroll processing and equity plan administration (including RSUs, options, and performance awards) across all international Coupang entities. * Operational Bridge to Transformation: Serve as the core operational counterpart to the Senior Director, Global Payroll and Equity Administration. Keep current multi-vendor systems running smoothly while acting as the primary feedback loop to ensure current operational realities and workflows are accurately captured by key process improvement or technology innovation projects. * Rigorous Vendor & SLA Governance: Actively manage and audit relationships with existing external payroll and equity providers. Hold vendors to strict service level agreements (SLAs), optimize costs, and maintain total stability across our payroll/equity ecosystem. * Day to Day Compliance & Risk Management: Enforce robust internal controls across all global payroll and equity operations. Stay ahead of multi-country tax logic, labor compliance, and regulatory shifts, ensuring that daily runs remain bulletproof and audit ready. * Team Leadership: Mentor, and advocate for a high-performing global payroll/equity team, fostering an agile culture centered on accuracy and continuous improvement. * Stakeholder Management: Collaborate deeply with HR, Finance, Legal, and IT to align payroll workflows with broader corporate timelines. Standardizing operation KPIs and reporting structures to provide key metrics to senior leadership. Who You Are: * Educational Foundation: Bachelor's degree in Finance, Accounting, Human Resources, Business Administration, or a related field. * Global Payroll and Equity Scale Expertise: 10+ years of progressive experience in payroll operations, with significant experience managing payroll in a complex, multi-country global environment alongside facilitating equity administration across large-scale, publicly traded organizations. * Vendor Management: Deep expertise in navigating, managing, and consolidating multi-vendor networks (e.g., ADP, Workday, SAP), with a clear understanding of how to extract value and maintain stability. * Project Management: Strong project management and change management skills, with an analytical, metrics-driven approach to solving complex operational bottlenecks. * Geographic Expertise: Thorough regulatory and operational compliance expertise across global markets, with a strong emphasis on Asia-Pacific and North America markets. * Language Proficiency: Fluency in written and spoken English, with proficiency in a Korean a plus.

Coupang

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.   Role Overview Tech Finance works in close partnership with Engineering, SG&A, Product & Procurement teams at Coupang. Within Tech Finance, IT&IS Finance is an operational finance team working within outsourcing, software and hardware management. Our goals and functions include:  * Supporting engineering decision making through scenario & outcome analysis. This includes building project models that appraise cost, ROI & risk assessment  * Working with engineering on tech investment efficiency, either by identifying & tracking efficiency targets  * Analyzing, optimizing, and providing visibility into outsourcing, software and hardware costs  * Managing the business through optimized technology and align and coordinate the entire organization to help it grow    Responsibilities 1. Budgeting, forecasting, variance analysis: Own processes to forecast and report on operating costs and capital expenditures   2. Creating and managing reporting tools: Develop management reporting tools and systems to efficiently deliver meaningful information to the leadership team  3. Partner across Product, Engineering, Procurement, Finance and Accounting to set and track certain metrics and monitor performance. Collaborate with functional teams to identify trends posing financial risks. 4. Deep-dive analysis: Generate data-driven insights through analysis to help guide senior level decision making & Build data driven insights that help shape and champion company-wide software and hardware governance policy   Essential Qualifications * Bachelor's degree (major in management or finance preferred)  * 5+ years of experience in financial planning and analysis in a fast-paced technology-oriented organization  * High level of process orientation and attention to detail. Experience leading and developing new financial processes, models and tools  * Excellent communication skills and ability to partner with non-financial leaders in technology. Ability to communicate complex financial topics clearly  * Strong MS-Office skills (Excel, Word, PowerPoint) and experience with SAP  * Business level English proficiency    Preferred Qualifications * Accounting experience or Chartered Accountant/CPA/CMA * Experience with SQL queries, Power BI, Tableau & organizing large datasets    Recruitment Process and Others  Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer   * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.   * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.   Details to Consider   * This job posting may be closed prior to the stated end date for application if all openings are filled.   * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.   * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.   * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.   * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.     Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.   * https://privacy.coupang.com/en/land/jobs/     Document Return Policy  1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.   2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.   3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.   4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.   5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Coupang

회사 소개   쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.  쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.  쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현가능한 한계를 뛰어넘고 있습니다. 고가용성(Always-on) 과 최첨단의 앞선 기술(High-tech), 초연결사회(Hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.    팀 소개 Rocket Growth(RG)는 쿠팡의 풀필먼트 기반 비즈니스로, 셀러가 고객에게 최상의 배송 및 구매 후 경험을 제공할 수 있도록 지원합니다. RG를 통해 셀러의 상품은 로켓 배지를 획득하고, 쿠팡의 로켓 배송 네트워크를 통해 빠르게 배송됩니다. RG는 쿠팡 내 가장 빠르게 성장하고 있는 조직 중 하나입니다. *로켓그로스 소개 페이지: Link Rocket Growth Finance 팀은 Rocket Growth 사업의 매출, 수익성, 성장 지표를 데이터 기반으로 관리합니다. 사업 리더와 재무 리더가 빠르고 정확한 의사결정을 내릴 수 있도록 분석, 리포팅, 자동화 인프라를 직접 설계하고 운영합니다.   업무 내용 * Rocket Growth 사업의 핵심 성과 지표를 정의하고, 성장·수익성 관점의 드라이버를 분해하여 사업 및 재무 리더에게 인사이트 제공 * 가설을 수립·검증하고, 데이터 기반의 근본 원인 분석을 통해 사업의 병목을 식별하며 액션 플랜 제안 * 반복적이고 신뢰도 높은 리포팅을 위한 데이터 마트, 파이프라인, 대시보드를 직접 설계·구축·운영 * 유관 부서와 협업하여 데이터 요구사항을 정의하고, 비기술 이해관계자도 이해할 수 있는 형태로 분석 결과 커뮤니케이션 * 기존의 분석·리포팅 프로세스를 지속적으로 개선하고 자동화하여 팀 전체의 분석 생산성 향상   자격 요건  * 학사 이상 (전공 무관) * 데이터 분석 실무 경력 6년 이상 — 커머스, 리테일, 물류, 제조 등 실물 사업 도메인 경험 보유 * SQL 전문가 수준의 역량 — 대용량 분산 쿼리 엔진(Trino/Presto, Hive 등) 환경에서 복잡한 쿼리 설계, 성능 최적화, 데이터 마트 구축까지 직접 수행해본 경험 * Tableau 등 BI 시각화 툴을 활용한 대시보드 설계·운영 경험 * 복잡하고 다양한 인풋과 산출물이 얽혀 있는 사업 문제에서 핵심 요소를 식별하고, 이를 측정 가능한 지표와 수식으로 정의하여 KPI 체계를 설계해본 경험 * 가설 수립·검증을 통해 인사이트를 도출하고, 비기술 이해관계자를 대상으로 명확하게 커뮤니케이션한 경험 * 여러 이해관계자의 요청을 동시에 관리하며 우선순위를 판단하고 결과물을 만들어낸 경험   우대 사항 * AI 코딩 어시스턴트(Claude Code, Codex 등)를 실무에 활용해본 경험, 또는 이를 빠르게 익혀 업무 생산성을 끌어올리려는 적극적인 태도 (해당 팀은 툴 활용을 적극 권장하고 있음) * Python 등을 활용한 데이터 처리·자동화 및 리포트 자동화 경험 * 워크플로우 스케줄러(Airflow 등) 또는 ETL 파이프라인 설계·운영 경험 * 재무 지표(매출, 이익, 수익성) 관련 분석 경험 * 코호트 분석, Churn/Retention 분석 등 사업 행동 데이터 기반 분석 경험 * 이상 감지(Anomaly Detection) 또는 리스크 예측 모델 설계·운영 경험 * 업무 수준의 영어 커뮤니케이션 (구두 및 서면)   입사 후 기대 성과 * 입사 후 6개월 내 담당 사업 영역의 데이터 마트, 파이프라인, 리포트를 이관받아 안정적으로 운영 * 이후 스스로 분석 주제를 정의하여 리드하고, 사업 의사결정에 직접 기여   전형 절차 및 안내 사항  전형절차   * 서류전형 - SQL 테스트 - 대면면접(화상)  – 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동 될 수 있습니다.  * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.     참고사항   * 본 공고는 모집 완료 시 조기 마감될 수 있습니다.  * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.  * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.  * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다 . * 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다.      개인정보 처리방침  * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.   https://www.coupang.jobs/kr/privacy-policy/    서류반환정책   1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다.   2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.  3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.  5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.