VIP IT Support Analyst

Constructor Group

We are seeking a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions. DUTIES AND RESPONSIBILITIES: * Maintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices. * Design, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation. * Configure and support satellite connectivity (Starlink) for maritime and remote locations. * Manage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties. * Provide on-demand support to executive family members on personal devices and home office setups. * Handle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts. * Manage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles. * Implement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN. * Conduct proactive testing of all equipment and conferencing systems ahead of meetings and events. * Maintain current documentation of system configurations, operational procedures, and issue resolutions across all locations. * Be available on-call for urgent support outside business hours under a structured on-call arrangement. QUALIFICATIONS AND EXPERIENCE: * Proven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment. * Hands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN. * Proficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks. * Practical experience with Starlink or equivalent satellite connectivity platforms. * Familiarity with physical security systems: IP CCTV, NVR/DVR, and access control. * Solid understanding of endpoint security, backup, and recovery in high-value individual contexts. * Ability to own technical problems end-to-end without reliance on external vendors for routine issues. * Fluency in English required; German, Russian, or Turkish is an advantage. * Demonstrated discretion and professionalism in confidential personal and executive environments. TRAVEL AND OTHER REQUIREMENTS: * Frequent international travel required, including on short notice; valid passport mandatory. * Primary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria. * Must pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law. * Five-year contract with renewal options.

Constructor Group

We are seeking for a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions. DUTIES AND RESPONSIBILITIES: * Maintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices. * Design, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation. * Configure and support satellite connectivity (Starlink) for maritime and remote locations. * Manage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties. * Provide on-demand support to executive family members on personal devices and home office setups. * Handle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts. * Manage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles. * Implement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN. * Conduct proactive testing of all equipment and conferencing systems ahead of meetings and events. * Maintain current documentation of system configurations, operational procedures, and issue resolutions across all locations. * Be available on-call for urgent support outside business hours under a structured on-call arrangement. QUALIFICATIONS AND EXPERIENCE: * Proven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment. * Hands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN. * Proficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks. * Practical experience with Starlink or equivalent satellite connectivity platforms. * Familiarity with physical security systems: IP CCTV, NVR/DVR, and access control. * Solid understanding of endpoint security, backup, and recovery in high-value individual contexts. * Ability to own technical problems end-to-end without reliance on external vendors for routine issues. * Fluency in English required; German, Russian, or Turkish is an advantage. * Demonstrated discretion and professionalism in confidential personal and executive environments. TRAVEL AND OTHER REQUIREMENTS: * Frequent international travel required, including on short notice; valid passport mandatory. * Primary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria. * Must pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law. * Five-year contract with renewal options.

Constructor Group

We are seeking for a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions. DUTIES AND RESPONSIBILITIES: * Maintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices. * Design, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation. * Configure and support satellite connectivity (Starlink) for maritime and remote locations. * Manage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties. * Provide on-demand support to executive family members on personal devices and home office setups. * Handle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts. * Manage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles. * Implement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN. * Conduct proactive testing of all equipment and conferencing systems ahead of meetings and events. * Maintain current documentation of system configurations, operational procedures, and issue resolutions across all locations. * Be available on-call for urgent support outside business hours under a structured on-call arrangement. QUALIFICATIONS AND EXPERIENCE: * Proven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment. * Hands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN. * Proficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks. * Practical experience with Starlink or equivalent satellite connectivity platforms. * Familiarity with physical security systems: IP CCTV, NVR/DVR, and access control. * Solid understanding of endpoint security, backup, and recovery in high-value individual contexts. * Ability to own technical problems end-to-end without reliance on external vendors for routine issues. * Fluency in English required; German, Russian, or Turkish is an advantage. * Demonstrated discretion and professionalism in confidential personal and executive environments. TRAVEL AND OTHER REQUIREMENTS: * Frequent international travel required, including on short notice; valid passport mandatory. * Primary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria. * Must pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law. * Five-year contract with renewal options.