
Fathom · SF Hybrid
ABOUT FATHOM We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your ca...
We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key
moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant,
searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into
a place for alignment and momentum.
We’re a small company that creates magical experiences through the hard work of focused builders. We try to live our values - Care
Deeply, Seek Leverage, Share Ownership, Sustain Urgency, and Be Tenacious - in everything we do, every day.
We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:
🥇 #1 Most Used App of the Year on HubSpot for 2025
🔥 #1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating
🥇 #1 Product of the Day and #2 AI Product of the Year
🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces
📈 We’re hitting revenue and usage records every week
We think you’ll be pretty excited about Fathom too if you give it a try. Sign up today (it’s free)!
Role Overview
As an AI Engineer at Fathom, you'll be hands-on with LLMs, prototyping and refining our features. Your work will directly shape
our product by generating practical specifications that steer our engineering team towards impactful updates and novel
capabilities.
This role is a bit of a hybrid of engineering // analytics // product management // research. It would suit someone already in an
AI Engineering role as well as software engineers or data scientists that have gone deep into building AI features.
This role is open to the US only, and does require 3 days per week in-office in San Francisco, California.
What you’ll do
available models.
When applying, include a quick demo of something you made with LLMs that you’re really excited about. It should showcase your fit
for the role. Include it in any form you’d like (such as a link to a short video or a repo).
Hard Skills
Soft Skills
non-technical audiences
real impact.
design.
hiring process - you’re going to find out eventually so we’d rather you know who we are up front so we can both make sure this
is a good fit for all involved.
OPPORTUNITY Brunswick is on an exciting journey to harness the power of artificial intelligence and data science to enhance the way we work and the advice we provide to clients. As we continue to expand our AI capabilities, we are looking for an AI Engineer to join our growing team. In this role, you will be responsible for designing, developing, and maintaining AI-powered applications that deliver real value across the business. Working closely with our existing AI team, you will help build innovative solutions using modern AI technologies, with a particular focus on large language models (LLMs). This is an excellent opportunity for someone with hands-on experience developing and deploying AI applications who enjoys solving complex problems, working with a high degree of autonomy, and turning emerging technologies into practical, high-quality products. You will thrive in this role if you are curious, creative, and passionate about applying AI to solve real-world business challenges. You take pride in writing robust, maintainable code and enjoy collaborating with colleagues to continuously improve and expand our AI capabilities. ABOUT THE ROLE Your main responsibilities will include: * Support, run, and iterate existing AI applications. * Design, develop, deploy, and maintain new AI applications which can be scaled across multiple business use cases, driving operational and commercial outcomes. * Trial and test solutions with end users to iterate and optimise them. * Research and analyse data sets using a variety of statistical and machine learning techniques. * Track and understand the evolving AI landscape. WHAT WE’RE LOOKING FOR The successful candidate will be a highly professional, well-rounded individual with strong problem-solving skills, engineering expertise, strategic thinking, and excellent interpersonal skills. They will have a strong academic background complemented by an outstanding career to date. Standout candidates will demonstrate: * Experience building solutions with large language models (LLMs) and a deep understanding of the broader generative AI landscape. * Experience designing datasets, conducting model evaluations, and fine-tuning foundation models to improve task-specific performance. * Strong Python development skills, including experience writing production-quality code. * Experience with front-end technologies such as JavaScript, React, HTML, and CSS. * A solid understanding of statistics and machine learning fundamentals. * An undergraduate degree in a quantitative discipline, such as Mathematics or Computer Science, or equivalent relevant industry experience. * Excellent verbal and written communication skills, with the ability to communicate technical concepts effectively to both technical and non-technical audiences. * The ability to thrive in a fast-paced, evolving environment with changing priorities and an iterative, user-focused approach to development. * Curiosity, a strong sense of ownership, and the ability to work effectively both independently and collaboratively. * Previous experience in professional services would be advantageous. * Experience developing cloud applications on Microsoft Azure would be advantageous. * Experience with DevOps practices and tools (e.g. CI/CD, Git) would be desirable. * Knowledge of, or experience with, secure software development practices would be advantageous. WHY JOIN US Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community and continuous professional development. ABOUT BRUNSWICK Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes. Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world. Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.
ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of autonomous commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. YOUR IMPACT You own AI capabilities end-to-end: from the data and context that feed a model, through agent orchestration, to the generative UI a user sees and trusts. You've personally shipped and operated full-stack apps in production, so backend, frontend, data, and ML aren't four teams you coordinate with, they're four things you do. You're not a research scientist; you wield models and engineer ruthlessly around their uncertainty. You will: * Build agent loops and orchestration: tool use, structured outputs, business-rule enforcement, graceful failure * Build the integration layer (via MCP) that lets agents securely call backend systems and business APIs * Render model output into live, streamed, accessible UI via generative-UI protocols * Ground models in real data: retrieval, embeddings, and feedback loops that actually close * Treat evals as a first-class system - provable improvement, not vibes * Take a capability from prompt-in-a-notebook to a measured, guard-railed production feature This role is to based in our hubs - Berlin, Boston, Durham, Munich, London or Valencia. WHAT SETS YOU APART You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: * Shipped full-stack apps to production and owned them end-to-end: frontend through backend to deploy and operate, not handed off at a layer boundary * 5+ years shipping production software, 2+ building with LLMs in production (real users, not demos) * Hands-on experience with UI protocols (A2UI, AG-UI, MCP-UI, or similar). You've built against a generative/agent-driven UI protocol, not just consumed a REST API * The AI spine: prompt/context engineering, agents, tool use, structured outputs, evals, MCP Python and TypeScript/Node + React; comfortable with async, streaming, and observability * Working fluency with retrieval/embeddings and SQL Nice to Have: * Fine-tuning/distillation, e-commerce or marketplace systems, and a track record in 0→1 OUR BENEFITS Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices, visit this page.
ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of autonomous commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. YOUR IMPACT You own AI capabilities end-to-end: from the data and context that feed a model, through agent orchestration, to the generative UI a user sees and trusts. You've personally shipped and operated full-stack apps in production, so backend, frontend, data, and ML aren't four teams you coordinate with, they're four things you do. You're not a research scientist; you wield models and engineer ruthlessly around their uncertainty. You will: * Build agent loops and orchestration: tool use, structured outputs, business-rule enforcement, graceful failure * Build the integration layer (via MCP) that lets agents securely call backend systems and business APIs * Render model output into live, streamed, accessible UI via generative-UI protocols * Ground models in real data: retrieval, embeddings, and feedback loops that actually close * Treat evals as a first-class system - provable improvement, not vibes * Take a capability from prompt-in-a-notebook to a measured, guard-railed production feature This role is to based in our hubs - Berlin, Boston, Durham, Munich, London or Valencia. WHAT SETS YOU APART You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: * Shipped full-stack apps to production and owned them end-to-end: frontend through backend to deploy and operate, not handed off at a layer boundary * 5+ years shipping production software, 2+ building with LLMs in production (real users, not demos) * Hands-on experience with UI protocols (A2UI, AG-UI, MCP-UI, or similar). You've built against a generative/agent-driven UI protocol, not just consumed a REST API * The AI spine: prompt/context engineering, agents, tool use, structured outputs, evals, MCP Python and TypeScript/Node + React; comfortable with async, streaming, and observability * Working fluency with retrieval/embeddings and SQL Nice to Have: * Fine-tuning/distillation, e-commerce or marketplace systems, and a track record in 0→1 OUR BENEFITS Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices, visit this page.