Breakfast Chef - Shoreditch House, East London

Accurx

ACCURX IS WHERE CONVERSATIONS HAPPEN WITH AND ABOUT PATIENTS IN THE NHS For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. THE CHALLENGES YOU’LL SOLVE AS AN IMPLEMENTATION LEAD As an Implementation Lead for Secondary Care, you will own the end-to-end implementation pipeline from initial tenders through to full contract conversion, ensuring effective resource allocation and driving rapid customer activation. You will be deeply analytical, tracking time to value and key activation metrics across all secondary care contracts to maximise customer outcomes and ROI. Your leadership will directly accelerate our scaling efforts, driving a massive real-world impact - one of these will be driving our target user activations for our AI note-taker, Accurx Scribe, by the end of Q3. * Scaling secondary care delivery: Overseeing the pipeline from won tenders and pilots into seamless, large-scale contract conversions across hospitals and care systems. * Driving critical user activations: Aligning the team to hit our high-impact target of 15,000 user activations on Accurx Scribe contracts by the end of Q3 * Optimising time to value: Obsessing over activation metrics and data quality to ensure our implementation playbooks and deployment activities are scalable and fit for purpose. * Leading and coaching a high-performing team: Managing and coaching your direct reports, setting a clear data-driven direction, and defining what excellence looks like in secondary care implementation. * Navigating cross-functional handovers: Structuring seamless collaboration and clear ownership boundaries between Business Development, Transformation, Implementation, and Customer Success. * Championing data and AI capability: Resolving data quality and visualisation issues to make insights highly meaningful for deployment owners, while introducing AI-driven approaches to elevate the team's operational maturity. YOU SHOULD APPLY IF... * You are intensely data-driven and possess an analytical mindset that prioritises metrics and measurable outcomes over basic activity tracking. * You have proven line management experience leading, coaching, and developing teams * You bring strong commercial acumen and business sense, developed within a SaaS or fast-paced, high-growth technology environment. * You bring a fresh perspective from outside the healthcare sector, and have the confidence to question traditional approaches and challenge the status quo. * You are an inspiring leader who is highly comfortable with ambiguity, navigating organisational change, and establishing order in a rapidly scaling team. * You have a strong comfort level with AI tools and are excited to demonstrate how to leverage AI capabilities to raise the team's efficiency. * You excel at cross-functional relationship building, particularly when managing complex project handovers and aligning diverse stakeholders. WHAT’S IN IT FOR ME? You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles and our mission to Solve Healthcare Productivity. * £70,000 - £90,000 salary + share options up to £30,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible Working: We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am-4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! Want to know more about the company or the hiring process? Check out our Careers page and Candidate hub. Find us across social media: Medium, LinkedIn, X, Instagram and YouTube.

Accurx

ACCURX IS WHERE CONVERSATIONS HAPPEN WITH AND ABOUT PATIENTS IN THE NHS For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. GAMECHANGING, RIGHT? HERE'S WHAT YOU'LL BE GETTING STUCK INTO TO MAKE IT WORK As an Implementation Manager, you’ll be the one making sure our most ambitious tools actually land and stick in Secondary care. You won't just be ticking boxes on a rollout list; you’ll be leading the charge on high-impact transformations, like helping clinicians and admin teams move over to Accurx Scribe. You'll spend your time figuring out how these tools fit into the daily lives of clinicians, making sure they aren't just "installed," but are genuinely making things better for everyone. * Driving deep transformation: Leading big-scale rollouts for complex products like Scribe, making sure we’re not just doing the basics but fundamentally changing how healthcare is delivered. * Strategic boundary-setting: Standing firm on implementation plans and managing commercial expectations to ensure we deliver sustainable solutions without overcommitting. * Owning the AI journey: Becoming the go-to expert on our emerging AI features, taking full ownership of how they are introduced to practices and scaled across the country. * Closing the feedback loop: Reviewing practice cohorts 6-9 months after go-live to see if they’re actually using the product as intended and figuring out how we can make it even better. * Scaling with smarts: Using our internal AI dashboards to handle the "heavy lifting" of data, so you can focus on the human side of implementation while we automate the repetitive bits. * Raising the bar: Constantly looking for ways to improve our processes—if something isn't working or could be more efficient, you’ll have the autonomy to change it.   YOU SHOULD APPLY IF... * You’ve been around the block with big rollouts: You have solid experience managing complex implementations in a fast-paced business and you know how to keep a project moving. * You’re a "driver," not a "passenger": You don't wait to be told what to do; you dive into the context, spot the problems, and take the lead on solving them. * You can hold your own: You’re comfortable having tough conversations with stakeholders and can stay firm on what’s achievable * You’re a natural communicator: You can explain technical or complex changes in a way that feels clear, simple, and actually exciting for the people using them. * You’re relentlessly resourceful: When you hit a roadblock, you don't just stop - you find a creative way over, under, or through it. * You care about the "why": You’re motivated by the idea of fixing healthcare communication and want to see the real-world impact of your work on clinicians and patients. WHAT’S IN IT FOR ME? You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles and our mission to Solve Healthcare Productivity. * £45,000 - £60,000 salary + share options up to £15,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible Working: We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am-4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!   Want to know more about the company or the hiring process? Check out our Careers page and Candidate hub. Find us across social media: Medium, LinkedIn, X, Instagram and YouTube.

Accurx

💬 ACCURX IS SOLVING HEALTHCARE PRODUCTIVITY FOR THE NHS. For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care. What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices. Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. CHALLENGES YOU’LL SOLVE... * Own our privacy frameworks end-to-end: Maintain and continuously improve the ROPA, data mapping and third-party risk programme so they're accurate, scalable and understood by the people who use them. * Lead the DPIA process: Run end-to-end assessments for new products, features and integrations, ensuring higher-risk processing gets proper scrutiny and a consistent standard of output. * Be the internal authority on NHS IG: Lead our annual DSPT submission and own day-to-day NHS Information Governance compliance, building deep expertise the business can rely on. * Act as the primary advisory point: Handle the majority of data protection and IG queries from across the business, giving practical, well-reasoned guidance and knowing when to escalate. * Own supplier due diligence: Lead vendor privacy reviews, including DPA reviews, TIAs, DPIAs for high-risk suppliers and security questionnaire reviews. * Handle individual rights requests: Lead on complex or sensitive DSRs, ensuring responses are accurate, timely and well-considered. * Build privacy culture: Design and deliver training and awareness activities that make privacy feel practical and relevant, not a blocker. YOU SHOULD APPLY IF... * You have 4+ years in privacy or data protection, ideally with exposure to health-tech, NHS IG or high-growth technology environments * You're comfortable driving work forward independently - you make confident calls, own your outputs and know when to escalate * You have a strong working knowledge of UK GDPR, DPA 2018, and PECR applied to SaaS products * You've built or maintained privacy frameworks before (ROPA, DPIA programmes, third-party risk management) and understand what makes them work in practice * You see yourself as an enabler, you enjoy working with product and engineering teams and help them build compliance rather than slowing them down * You're a clear, practical communicator who can translate legal requirements into guidance that non-specialists will actually act on * You hold or are working towards a recognised privacy certification (CIPP/E, CIPM, ISEB BCS) WHAT’S IN IT FOR ME? You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles and our mission to solve healthcare productivity. * £65,000 - £80,000 salary + share options up to £15,000 * Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life * Flexible working: We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am - 4pm * Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year * Family matters: We offer enhanced parental leave, fertility support and parental loss support * We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!