Engineering Manager, Payments

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The APAC & EMEA Cards team powers the processing of hundreds of billions of dollars in card payments annually, enabling users to accept card payments from Asia Pacific, Europe, and Middle East regions. As the Engineering Manager for the team, you’ll have responsibility for expanding the reach of Stripe’s global payments network, delivering the best-in-class experience for card payments in these regions. In this role, you’ll be making some of the most significant strategic, product, and technical decisions for card payments at Stripe. The systems this team builds enables our users to create a single integration with Stripe, then take payments across an ever-expanding set of card networks and grow their businesses globally. WHAT YOU’LL DO RESPONSIBILITIES * Work with other Stripe leaders to author Stripe’s card payments strategy in APAC & EMEA * Develop engineers on the team, helping them advance in their careers * Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity * Manage processes to help the team do its best work and interface effectively with the rest of Stripe * Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team * Recruit great engineers, in collaboration with Stripe’s recruiting team You may be a fit for this role if: * You thrive on a high level of autonomy and responsibility * You encourage a healthy work environment that’s both supportive and challenging * You’re excited to help engineers develop new skills and advance in their careers * You’re clear and persuasive in writing and in person * You lead by example, by setting the right context, and by helping teammates do their best work * You’re technical enough to ask engineers good questions about architecture and product decisions WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * BS or MS in Computer Science or equivalent technical field * 3+ years of Engineering Management experience * 7+ years of experience in a Software Engineering role * Demonstrated ability to define and drive complex initiatives/projects  * Experience hiring top talent, building diverse, high-performing teams * Strong ability to communicate both with technical and non-technical audiences PREFERRED REQUIREMENTS * Experience with payments-related products * Working in global and cross-regional environments * Experience using AI tools to improve team execution, quality, and overall effectiveness

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey for users adopting new payment methods. WHAT YOU'LL DO As a TPM, you'll play a key role leading complex programs across multiple engineering, product, and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You'll be an active contributor to the overall strategy of the program, drive technical decision-making, and drive the execution of the program through all phases from planning to delivery. You'll have the opportunity to implement mechanisms that make your programs effective and scale them to Stripe-level processes. RESPONSIBILITIES * Drive functional and technical delivery of key team and org-wide programs and initiatives. * Collaborate with engineering teams to design, scope, and shepherd features. * Create functional specs, project and release plans, and roadmaps. * Own and execute one or more software engineering programs simultaneously. * Help drive product decisions to align with the program and sometimes broader company initiatives. * Help influence peers and managers, and build consensus while dealing with ambiguity. * Guide and manage the usage of agile methodologies to simplify project delivery. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 6+ years of experience in technical program and product management, with a consistent track record of shipping products with broad and global customer impact * You have a track record of providing solid program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership throughout. * You're not satisfied with just delivering programs on time—you're discerning about product and infrastructure architecture and can lead technical discussions. * You operate independently and lead efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. * You have strong written and verbal communication skills to build relationships and collaborate with diverse cross-functional teams PREFERRED QUALIFICATIONS * Experience in a global FinTech or payments organization of a global e-commerce company

Stripe

ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Payments organization owns some of Stripe’s most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team is responsible for translating complex partner specifications related to network costs (interchange and scheme fees) into simplified logic for internal and external consumption. This also drives decisions and product recommendations to manage the underlying network costs paid by Stripe and our users. The team partners closely with the engineering, product, finance, and partnership groups to manage and understand Stripe’s network costs.  Our work is core to Stripe’s business,  as Technical Operations roles in Payments are a dynamic and key component of Stripe's success. We sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. WHAT YOU’LL DO We are looking to add payment enthusiasts who enjoy interpreting complex cost structures and ever changing payment network systems in order to optimize on behalf of Stripe and our users. You will be instrumental in building Stripe’s approach to managing our global network cost base. RESPONSIBILITIES * Collaborate across the company, including engineering, accounting, financial partnerships and product teams, to analyze billions of dollars moving through the Stripe platform. * Translate network specifications into implementation instructions to create billing models for new and revised fees (both scheme and interchange)  * Influence product strategy to minimize network costs  * Work with Product and Engineering to implement cost saving opportunities  * Partner with Finance to prioritize areas for investment and explain trends in costs and margin impact * Monitor and maintain the accuracy of the fees through validation and alerting * Creating fee explainability to internal and external stakeholders  * Hosting education sessions for internal teams to scale knowledge * Introduce data and process efficiencies to meet the scale and speed of Stripe. Identify and automate inefficient operational processes to reduce manual workloads * Scale our network cost operation by driving the design, documentation, and training of operational processes to leverage partner relationships. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Have 4+ years of in Payments at a leading technology or payments company  * Have experience writing SQL to query relational databases * Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders  * Experience mentoring junior team members in technical skill development, operational strategy and problem solving * Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges * Have strong financial modeling and analytical skills to investigate, prioritize, and identify the root cause of issues * Have experience managing multiple, concurrent work streams, identifying and triaging technical issues and driving solutions with clear metrics to show impact