Performance Solutions Lead

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Role Overview The Lead Client Account Manager, Greater China Region, is responsible for overseeing a portfolio of high-value advertisers, driving sustainable revenue growth, and deepening strategic relationships with flagship partners across the region. You will combine strong commercial acumen, data-driven storytelling, and deep platform expertise to help clients achieve their business objectives on Pinterest. In this role, you’ll also provide leadership, guidance, and mentorship to other account managers to ensure best-in-class client service and performance. What you’ll do: * Lead and mentor a team of Client Account Managers, providing coaching, feedback, and development support to elevate overall client delivery and performance. * Own and execute strategic account plans for key Greater China export advertisers, aligning with their business priorities, identifying growth opportunities, and proactively addressing risks. * Build and deepen senior-level relationships with flagship partners, becoming a trusted advisor on media strategy, measurement, and full-funnel performance. * Act as the primary liaison between clients and internal teams (e.g., Engineering, Measurement & Insights, Product Marketing, Creative Strategy, Performance Solutions), ensuring partner needs are clearly communicated and met. * Develop a deep understanding of each partner’s business, turning data into compelling narratives and actionable recommendations that drive measurable outcomes. * Become an expert in Pinterest campaign best practices — especially lower-funnel and performance solutions — and serve as a go-to resource for optimization and performance strategy. * Drive results by monitoring and optimizing campaigns across targeting, bidding, creative, and measurement, and by providing clear, regular performance updates to partners. * Lead client meetings end-to-end: uncover objectives and challenges, present complex solutions in a clear and structured way, and identify cross-sell and upsell opportunities that support and exceed revenue targets. * Advise key advertisers on holistic media strategies, including audience strategy, bidding models, creative formats, attribution, and alpha/beta testing opportunities. * Provide expert guidance on Pinterest ad products and features, maintaining up-to-date knowledge of the product roadmap and clearly articulating value to clients; engage cross-functional partners to resolve product-related questions when needed. * Use AI-driven tools and platforms to continuously monitor campaign health, identify growth opportunities, and flag potential issues early, ensuring a seamless and efficient client experience. * Champion the adoption of new AI-powered solutions within the team and with clients, sharing best practices and learnings to drive better performance and operational efficiency. What we’re looking for: * 7–10 years of experience in digital advertising or media sales, managing high-value client relationships, leading strategic learning agendas, and owning end-to-end client communication. Experience with Greater China export advertisers is highly desirable. * Proven track record of turning data into clear, persuasive stories and strategic recommendations that influence senior stakeholders. * Strong communication and project management skills, with experience orchestrating complex, multi-stakeholder initiatives across internal and client teams. * Collaborative team player who thrives in a fast-paced environment and can work effectively with both technical and non-technical partners. * Deep expertise in digital advertising and media, including campaign optimization, measurement, analytical problem solving, and platform/product knowledge. * Solid technical foundation and hands-on experience with Search, Shopping, Display, and/or Social advertising technologies. * Experience working with ecommerce and retail-focused advertisers and understanding of their performance and growth drivers. * Fluency in business Mandarin and English is required for business purpose * Demonstrated experience using AI-powered tools to monitor campaign performance, surface growth opportunities, and proactively mitigate risks. * Curiosity and openness to adopting new AI tools and staying current with AI trends that create value for clients and internal stakeholders. * Willingness and ability to travel for business as needed. * Bachelor’s degree required.   Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office.   #LI-JC11 #LI-HYBRID Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Role Overview As a Lead Client Partner for Key Accounts in the Greater China Region (GCR), you will develop and grow strategic partnerships with our most valued export advertisers — with a particular focus on Retail and Ecommerce clients. You will serve as a trusted advisor and senior point of contact, working at the intersection of business strategy, media expertise, and platform innovation to help clients achieve their growth ambitions on Pinterest. In this role, you will combine deep commercial acumen, data-driven storytelling, and full-funnel platform expertise to drive sustainable revenue growth and deliver measurable outcomes for clients. You will operate at a senior level — influencing C-suite stakeholders, shaping multi-year account strategies, and acting as a bridge between client needs and Pinterest's internal capabilities across Product, Measurement, Creative, and Performance Solutions. This is a high-impact, externally-facing role that requires both strategic vision and executional excellence. What You'll Do: * Own the long-term strategic growth agenda for a portfolio of top-tier Greater China export advertisers, setting joint partnership objectives, defining success metrics, and driving sustained investment growth on Pinterest. * Operate 6–12 months ahead of client planning cycles — anticipating business needs, aligning pitches to annual and quarterly planning cadences, and proactively shaping how clients think about Pinterest within their broader media mix. * Build and own executive-level relationships with C-suite and VP-level stakeholders at flagship partner organizations, serving as Pinterest's most senior external face and ultimate point of accountability for the partnership. * Identify and lead new business opportunities within and beyond existing accounts — expanding into new budget pools, lines of business, and untapped use cases to drive incremental revenue growth. * Serve as the final escalation point for client issues, marshaling the right internal resources across Engineering, Measurement & Insights, Product Marketing, Creative Strategy, and Performance Solutions to resolve complex challenges. * Engage cross-functionally with Product and Engineering teams to advocate for client needs, influence Pinterest's product roadmap, and unlock bespoke solutions for top-tier partners. * Define and drive multi-year learning agendas in partnership with clients, establishing a joint measurement system of truth and guiding executive-level investment decisions based on strategic insights. * Represent Pinterest externally at industry events, client forums, and key vertical initiatives — shaping Pinterest's market narrative and building a broad network across the GCR Retail and Ecommerce ecosystem. * Champion Pinterest's full suite of advertising solutions — including upper-funnel brand, lower-funnel performance, and AI-powered products — at the executive level, translating platform innovation into business value for clients. * Integrate AI tools and workflows into how you manage and grow client partnerships, identifying opportunities to use AI-driven insights to inform strategic recommendations and accelerate client outcomes. * Provide leadership and mentorship to Client Account Managers and other team members, elevating the overall quality of client delivery and fostering a high-performance team culture. What We're Looking For: * 10+ years of experience in digital advertising, media sales, or a client-facing strategic role, with a strong track record of managing top-tier client relationships and consistently exceeding revenue targets. * Proven experience owning and growing C-suite and VP-level relationships at large advertiser or agency organizations, with the gravitas and credibility to serve as Pinterest's most senior external representative. * Deep expertise in Retail and/or Ecommerce advertising, with a clear understanding of performance and growth drivers for export-focused advertisers operating in and from Greater China. * Strong commercial acumen and strategic thinking, with demonstrated experience setting multi-year investment growth agendas, defining joint KPIs, and driving sustainable business outcomes for flagship partners. * Experience leading complex, open-ended programs across multiple internal and external stakeholders — with a track record of mobilizing cross-functional resources (Product, Engineering, Measurement, Creative) to unlock solutions for clients. * Ability to influence product direction, with experience working directly with Product and Engineering teams to represent client needs and shape platform capabilities. * Deep platform and product knowledge across digital advertising, including Search, Shopping, Display, and/or Social; familiarity with Pinterest Ads Manager or comparable platforms (e.g., Meta, Google) is highly desirable. * Experience with Greater China export advertisers — understanding of the unique market dynamics, business priorities, and go-to-market strategies of GCR-based brands expanding globally is highly desirable. * Demonstrated ability to integrate AI tools into strategic workflows, leveraging AI-driven insights to inform client recommendations, identify growth opportunities, and stay ahead of evolving market trends. * Fluency in business Mandarin and English is required. * Willingness and ability to travel for business as needed. * Bachelor's degree required.   Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office.     #LI-JC11 #LI-HYBRID Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.