
Thought Machine · Singapore
Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations o...
Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we
have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are
attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York,
Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors
include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard
Chartered Ventures, and more.
We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way.
We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the
highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the
world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's
fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.
Thought Machine’s Site Reliability Engineers are the guardians of mission-critical systems for the world's most influential
financial institutions. As a member of our elite, globally distributed team, you'll be entrusted with running and maintaining the
robust production infrastructure that powers our customers' cutting-edge Core Banking and Payments platforms. This is an
opportunity to make a tangible impact on the global financial landscape while collaborating with brilliant minds to solve complex
engineering challenges.
The team is deeply involved in tackling the technical challenges of executing Thought Machine’s growth ambitions - expect to be
working with senior stakeholders in the organisation, our customers, and working on programmes and initiatives that are critical
to the success of the company.
discussions, engaging in RFCs and code reviews.
planning activities.
user experience.
operations.
technical understanding of Vault Products.
challenges.
production level software.
(such as Prometheus, Jaeger) or automation infrastructure.
We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds,
providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't
accurately match the job description. We also encourage applications from those with different abilities, including candidates
with ADHD, autism, dyslexia or dyspraxia.
We are seeking for a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions. DUTIES AND RESPONSIBILITIES: * Maintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices. * Design, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation. * Configure and support satellite connectivity (Starlink) for maritime and remote locations. * Manage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties. * Provide on-demand support to executive family members on personal devices and home office setups. * Handle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts. * Manage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles. * Implement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN. * Conduct proactive testing of all equipment and conferencing systems ahead of meetings and events. * Maintain current documentation of system configurations, operational procedures, and issue resolutions across all locations. * Be available on-call for urgent support outside business hours under a structured on-call arrangement. QUALIFICATIONS AND EXPERIENCE: * Proven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment. * Hands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN. * Proficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks. * Practical experience with Starlink or equivalent satellite connectivity platforms. * Familiarity with physical security systems: IP CCTV, NVR/DVR, and access control. * Solid understanding of endpoint security, backup, and recovery in high-value individual contexts. * Ability to own technical problems end-to-end without reliance on external vendors for routine issues. * Fluency in English required; German, Russian, or Turkish is an advantage. * Demonstrated discretion and professionalism in confidential personal and executive environments. TRAVEL AND OTHER REQUIREMENTS: * Frequent international travel required, including on short notice; valid passport mandatory. * Primary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria. * Must pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law. * Five-year contract with renewal options.
ABOUT US PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. WHO WE'RE LOOKING FOR As a Machine Learning Engineer in Delivery, you are an experienced problem solver and technical leader who stays anchored to impact. You are someone who can grasp advanced engineering concepts across multiple industries, lead technical initiatives, and excel at working directly with customers (and often side-by-side with them on-site) to embed cutting-edge AI models into tools that are useful and used. We're building our Singapore presence from the ground up. This is a rare opportunity to join at the founding stage of a regional team, with the autonomy to help define what this team becomes. You’ve shipped ML systems end-to-end and at scale: you design, build and test reliable, scalable ML data pipelines; you know how to explore and manipulate 3D point-cloud and mesh data to enable geometry-aware modelling; you select the right libraries, frameworks and tools and make pragmatic product decisions that set Delivery up for success. Working at the intersection of data science and software engineering, you translate R&D and project outputs into reusable libraries, tooling and products. With at least 3 years industry experience (post Masters or PhD) in a commercial, non-research environment, you're ready to not only execute but also lead and mentor others. You're truly excited about taking ownership of complex work streams and guiding teams to success, while continuously improving the systems and solutions you work on to ensure they are practical, impactful and meet the evolving needs of our customers. THIS ROLE As a machine learning engineer, you'll work closely with our Data Scientists, Simulation Engineers, and customers to understand and define the engineering and physics challenges we are solving. You will iterate with customers and use your influence to drive decisions around reliable deployment with measurable outcomes. You'll: * Own the deployment of ML models and engineering surrogates (e.g., deep learning on CAE/CFD/FEA data, time‑series forecasting, anomaly detection, optimization & control) to customer production environments. * Communicate results and trade‑offs to senior stakeholders; steer roadmaps and influence product direction with evidence. * Lead scoping and architecture design for data/ML systems; define success metrics, delivery plans and quality bars. * Excel at building robust and scalable ML systems, training and inference pipelines and APIs, running both on cloud and on-prem environments. The tech stack you will use for this includes: Python, PyTorch, Pandas, fastAPI, Scipy, Kubeflow, among others. * Mentor and develop engineers and data scientists; provide technical direction and clear, calm decision‑making under pressure. * Travel to customer sites in North America, Europe, Asia, Oceania, for an average of 3-4 weeks per quarter, where you'll collaborate closely with customers to build solutions on-site. * Own the scoping of new projects and work-streams with existing customers and taking part in bringing new customers to PhysicsX. As an early member of the team, you’ll significantly influence our technical direction and will be involved in shaping future solutions and products, while developing your skills as a technical leader. OUR DELIVERY TEAMS DRIVE INNOVATION TO TURN AI MODELS INTO PRACTICAL SOLUTIONS - READ OUR BLOG TO LEARN MORE ABOUT HOW YOU’LL CONTRIBUTE TO THIS EXCITING JOURNEY! We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.
ABOUT US PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. WHO WE’RE LOOKING FOR You are a problem solver and builder, passionate about creating practical solutions that help customers make better engineering decisions. You can grasp and apply advanced engineering concepts across multiple industries, and you excel at working directly with internal and external stakeholders, often on-site, to develop high-fidelity simulation models that feed into AI tools that are both useful and used. You bring deep expertise in fluid mechanics, heat transfer, and multiphase modelling within bioprocess and chemical engineering environments. You are highly proficient in at least one of Star-CCM+, OpenFOAM, or Fluent, and experienced modelling the complex flow behaviour that arises in industrial bioprocess systems. You are adept at automating these tools to create scalable optimisation workflows. Experience in parametric CAD modelling (NX or CATIA) and coding in Python (or the ability to pick up new programming languages quickly) is an advantage. With 5–7 years of industry experience (post-MEng, MSc, or PhD) in a commercial environment, you are ready to hit the ground running. You are confident setting up simulations independently, interpreting complex results with rigour, and making sound decisions grounded in solid engineering judgement. WHAT YOU'LL DO * Proficiency in CFD solvers across open-source OpenFOAM and commercial platforms as a plus (Star-CCM+, Fluent or equivalent), including custom solver and boundary condition development. * Develop multiphase flow models for gas-liquid, solid-liquid, VOF, Euler-Euler/Euler-Lagrange approaches) across a range of industrial and process engineering applications. * Model non-Newtonian and complex fluid rheology modelling, including high-viscosity, shear-thinning, or particle-laden flow regimes * Reactive and coupled-physics flow modelling — link CFD with reaction kinetics, heat transfer, or domain-specific process models (e.g. biokinetic, combustion, or electrochemical frameworks) * Own meshing generation and strategy for complex industrial geometries, including rotating machinery, internal flow passages, spargers, and free-surface interfaces * Build robust parametric CAD models (NX, CATIA, or equivalent) tightly coupled with simulation pipelines, enabling automated design optimisation and DoE studies * Multi-physics model development end-to-end: geometry clean-up, meshing, solver setup, post-processing, and experimental data integration for model validation * Scale-up/scale-down methodology — translate small-scale experimental data to full-scale CFD models and iterating model fidelity against physical measurements * HPC experience: job scheduling, MPI-based distributed computing, GPU acceleration, and performance tuning for large-mesh transient simulations on cloud (Flux) and on-premise resources * Surrogate modelling and ML-CFD coupling — build reduced-order or AI surrogate models from high-fidelity CFD data to support design space exploration and process optimisation * Data pipeline literacy — structuring and curate CFD output datasets for downstream AI/ML training, active learning, and Pareto optimisation workflows; applying data sampling techniques (LHS, quasi-random, adaptive) to efficiently cover design space * Experimental validation workflows — compare simulation predictions against physical test data, interpreting discrepancies, and systematically improving model fidelity * Customer-facing delivery — partner with clients to scope and address complex engineering challenges via CAE and AI solutions; communicating results clearly, recommending actionable next steps, and balancing accuracy with efficiency under commercial deadlines ENGINEERING AND WORKFLOW * 5–7 years post-graduate experience * MEng, MSc, or PhD in mechanical, chemical, or process engineering * Python scripting and simulation automation * DoE, surrogate modelling, and design space exploration * Parametric CAD modelling (NX or CATIA advantageous) * Strong written and verbal communication with technical and non-technical audiences WHAT WE OFFER Build what actually matters Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind. Learn alongside exceptional people Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home. Influence over hierarchy We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected. Sustainable pace, long-term ambition Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person. We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.