We are looking for a Project Coordinator Service Operations for a company in Södertälje. Start is ASAP, 1 year limited contract to begin with. This role is 100% onsite in Södertälje.
- Role Summary
- Provide proactive, independent programme coordination and business support to the Service Operations organisation, with a strong focus on driving execution, managing risks, and ensuring follow-through on actions across both programme delivery and business-as-usual activities.
- Operate with a high degree of independence, sound judgement and anticipation to identify risks, delays, and dependencies early, and ensure they are actively tracked, escalated and addressed.
- Act as a central coordination point to maintain momentum across initiatives, ensuring alignment, transparency and accountability.
- Coordinate complex activities, meetings and cross-functional follow-up, maintaining clear oversight of actions, decisions, risks and timelines. Prepare structured reporting and status updates to support effective decision-making, drawing on data from multiple sources.
- Maintain accurate trackers, governance artefacts and shared resources, ensuring visibility of progress and gaps.
- Support onboarding/offboarding coordination and contribute hands-on to selected programme activities.
- Provide basic budget follow-up and procurement support in line with established processes.
- Job Responsibilities
- Programme Coordination, Risk & Action Management
- Drive structured coordination across programmes and initiatives by tracking actions, risks, issues and dependencies, ensuring clear ownership and timely follow-up.
- Maintain and continuously update programme trackers (actions, risks, decisions, milestones), proactively identifying delays or misalignment and driving resolution or escalation where needed.
- Act as a central point of coordination to ensure decisions are documented, actions are assigned, and commitments are followed through across stakeholders.
- Support programme governance by preparing status reports, risk summaries and progress updates, ensuring leadership has clear visibility of delivery health.
- Proactively follow up on outstanding actions, challenging delays and ensuring accountability across stakeholders.
- Administration
- Maintain high-quality, structured programme documentation, trackers and governance artefacts, ensuring accuracy, consistency and real-time visibility.
- Coordinate onboarding and offboarding activities, ensuring timely access, system readiness and alignment with programme needs.
- Maintain shared resources (calendars, trackers, documentation) with a focus on enabling transparency and efficient execution.
- Document Preparation
- Prepare structured reports, dashboards and presentations that provide clear visibility of progress, risks, delays and actions.
- Gather and synthesise information from multiple sources to support decision-making and programme oversight.
- Programme and Initiative Support
- Actively support delivery by coordinating activities, tracking deliverables and ensuring alignment across workstreams.
- Participate in working groups to provide structure, ensure documentation quality, and drive follow-through on agreed actions.
- Experience
- Proven experience in program coordination, PMO, project support or operations coordination within a complex, fast-paced environment.
- Demonstrated experience in tracking actions, risks, issues and dependencies, with a strong focus on follow-up and delivery.
- Experience preparing status reporting, dashboards or leadership updates.
- Exposure to governance structures, program tracking or PMO frameworks is highly desirable.
- Skills
- Strong coordination and execution discipline – ability to drive follow-ups and ensure accountability.
- Risk and issue awareness – able to identify early signals of delays, gaps or misalignment and act on them.
- Planning and prioritisation – able to manage multiple activities, deadlines and dependencies simultaneously.
- Structured communication – clear and concise in documenting actions, decisions and status updates.
- Attention to detail and data accuracy in maintaining trackers, documentation and reporting.
- Problem-solving mindset with the ability to anticipate needs and remove blockers.
- Strong proficiency in standard office and collaboration tools (e.g. Excel, PowerPoint, Teams, SharePoint or similar).
This role requires fluency in both Swedish and English.
This is a full-time consultant position in Södertälje through Incluso. Start is ASAP, 1 year limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Södertälje .
Please submit your CV as soon as possible since we will review the applications on an on-going basis.
For more information about this role, please contact Marianne Nilsson, recruiter at Incluso.