Seasonal Runner - Soho House New York

Soho House

The role… At Soho House, the Bar Captain responsible for representing the highest standard of service and respected example for their peers to look to for support. As the Bar Captain, you are an extension of the management team and supervise staff during the shift and ensure cocktails, coffees, juices, & wine are sent out to the floor and served at the bar in accordance to standards set for service and quality control. A Bar Captain requires high levels of organization, problem-solving and communication skills. You may also be responsible for supervising multiple aspects of supplying, running, and operating the bar. Ultimately, your main responsibility is to ensure that the bar staff provides positive experiences! Main Duties * Act as extension of management team and maintain the following programs: house-made syrups, fresh juices, batching, barrel aged cocktails, bespoke coffee, hot beverages and any specialty cocktails * Ensure cleanliness of the bar including underneath bar top, the sink basins, speed rails, storage areas, floors and drains below the wells, back bar bottles, glassware shelves, all metal surfaces on low boys and espresso machine * Maintain a safe and clean workstation as well as update Side Work Sheets to be up to date while communicating any inventory and purchase orders required to efficiently and effectively operate the bar * Represent Soho House ethos & standards and the philosophy of House Tonic program while influencing sales to generate revenue * Complete, delegate and support management by carrying out any opening and closing bar duties and ensure the bar is set-up to Health Department and Soho House standards * Assist and participate in the development of seasonal menu implementations for the beverage program, including new product tasting with suppliers * Support and participate in product and skill educational opportunities and the development of the beverage training program for all staff * Well-versed and knowledgeable about all menu items (food and drink), pairing opportunities and upselling to provide optimal guest / member experience * Follow service standards, mixture of ingredients to craft a Soho cocktail and collection of payment through MIROS (or similar POS) * Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol * Performs other duties as assigned by supervisor/manager  Required Skills/Qualifications * 5+ years of bar experience and proven leader with exceptional skills to influence others behind the bar * Strong communication and people skills while also cognizant of the bottom line and generating revenue * Ability to multitask and work in a fast-paced and demanding environment that doesn’t sacrifice quality with quantity * Flexible schedule * Tips certified. * Micros knowledge a plus. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $16—$16 USD

Soho House

The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties * Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders * Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options * Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. * Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests * Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable * Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to * Clean and stock server alley and expo area * Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests Required Skills/Qualifications * Minimum of 2+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously * Tips certified and POS knowledge Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $12—$12 USD

Soho House

The role… At Soho House, a Server is responsible for understanding, discussing, and educating members and guests on all menu items, allergies associated (if applicable), while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of the service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail-oriented, process-driven, and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Seasonal Position: This role is expected to run from April through September. Main Duties * Develop and maintain professional working relationships with team members, managers, and cross-functional departments while successfully completing all required training and certification through Club School. * Deliver an exceptional member and guest experience by providing knowledgeable, attentive, and personalized service in accordance with Soho House standards. * Demonstrate comprehensive knowledge of food, beverage, wine, and cocktail offerings, including daily specials, and confidently make recommendations to enhance the dining experience and drive sales. * Anticipate member and guest needs through consistent, approachable communication while maintaining the highest level of hospitality throughout the service experience. * Communicate all allergies, dietary restrictions, guest concerns, service recovery opportunities, or potential risks to Management and the Executive Chef promptly to ensure guest safety and satisfaction. * Accurately enter orders into the point-of-sale system and ensure all food and beverage items are delivered correctly, efficiently, and in the proper course sequence. * Verify all food and beverage orders for accuracy, presentation, and quality before serving to members and guests. * Support overall service execution by assisting runners, bussers, hosts, and bar staff as needed to maintain efficient operations and a seamless guest experience. * Complete all assigned side work, opening duties, running duties, and closing duties, including cleaning and stocking service stations, polishing silverware, glassware, and plates, and maintaining organization of server alleys and service areas. * Complete all required checkout procedures, cash handling reconciliation, tip reporting, and shift reports, ensuring management review and approval when required. * Maintain cleanliness, organization, and presentation standards throughout all dining and service areas. * Adhere to all health and safety standards, food safety requirements, responsible alcohol service guidelines, and all Company policies, procedures, and applicable local, state, and federal regulations. * Participate in pre-shift meetings and remain informed of menu updates, special events, operational changes, and service initiatives. * Perform additional duties and responsibilities as assigned. Required Skills/Qualifications * Minimum of 2+ years’ experience in a similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem-solving under pressure * Must be hospitable, approachable, passionate about customer service, and respectful towards team members and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment, and work autonomously * Food Handler and/or Alcohol certified * Micros knowledge preferred Physical Requirements * Must be able to continuously stand and walk for extended periods throughout the shift. * Must be able to frequently use hands and fingers to handle, grasp, hold, reach, and manipulate objects, equipment, and service items. * Must be able to regularly bend, stoop, reach, twist, crouch, kneel, squat, and climb as required to perform job duties. * Must be able to lift, carry, push, pull, and move up to 40 pounds without assistance and occasionally move items weighing more than 40 pounds with assistance. * Must be able to safely transport food, beverages, trays, and service equipment throughout the property. * Must be able to perform repetitive motions and work in a fast-paced environment while maintaining service standards. * Must be able to move quickly and safely between various areas of the property to support operational needs. * Must be able to work in both indoor and outdoor environments, as applicable, and tolerate exposure to varying temperatures, noise levels, and crowded conditions. * Must be able to perform essential job functions with or without reasonable accommodation. Why work with us... Soho House we offer training to develop the technical and managerial skills necessary to enhance your career. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. * Rate: $12 hr/ plus tips   In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $12—$12 USD