
Jurek Recruitment & Consulting AB · Sollentuna
Vi söker nu en Technical Campaigns Specialist till en av världens ledande tillverkare av bilar och motorcyklar inom premiumsegmentet. Alla som arbetar här är st...
Vi söker nu en Technical Campaigns Specialist till en av världens ledande tillverkare av bilar och motorcyklar inom
premiumsegmentet. Alla som arbetar här är stolta över att kunna leverera bilar, tjänster och kundupplevelser med högsta kvalitet.
Är du en person med stor teknisk kompetens och brinnande passion för fordonsindustrin, så uppmuntrar vi dig att söka till denna
spännande möjlighet!
Om rollen och dina ansvarsområden
Som Technical Campaigns Specialist kommer du att arbeta med styrning, kommunikation och administration av tekniska kampanjer för
Sverige, Norge, Danmark och Finland. Som Technical Campaigns specialist har du stor inverkan och ansvar för processerna inom detta
verksamhetsområde, samt för hur verkstäderna ska leverera en premiumupplevelse för kunderna som besöker dem.
Dina huvudsakliga arbetsuppgifter
eller utskick.
reparationstjänster och den support som de har rätt till och med kundupplevelsen i fokus.
Om dig vi söker
Vi söker dig som är strukturerad, noggrann och analytisk. Du är serviceminded och mycket skicklig på kommunikation. Det är av
största vikt att du kan arbeta självgående och prioritera i ditt arbete när det behövs. För att lyckas i rollen ser vi att du är
erfaren på fordonsteknik och är van att arbeta strukturerat, databaserat och analytiskt. Vi ser att du är en person som har lätt
för att samarbeta med andra då du har många kontaktytor både internt och externt.
För att kvalificera för rollen ser vi att du
Intresserad?
Tjänsten är placerad hos vår kund i Sollentuna. Lokalerna är moderna och innehåller lunchrestaurang samt tillgång till gym. I
denna roll arbetar du som konsult via Jurek Talents och erbjuds en 6 månaders provanställning med en efterföljande
tillsvidareanställning. Tjänsten är på heltid, löpande framåt och med omgående start. Letar du efter en spännande utmaning?
Vi ser fram emot din ansökan som skickas in via www.jurek.se För eventuella frågor vänligen kontakta ansvarig Konsultchef Victoria
Tjernström, victoria.tjernstrom@jurek.se
Jurek är en specialiserad partner inom rekrytering och konsultuthyrning och hjälper företag att hitta rätt kompetens inom Finance,
Law, Banking & Insurance and Business support. Vårt erfarna team kombinerar branschkunskap med ett starkt nätverk för att skapa
träffsäkra och hållbara matchningar. Som kandidat får du tillgång till både fasta tjänster och konsultuppdrag samt en
professionell och transparent process. Vi arbetar långsiktigt, personligt och med hög kvalitet – för att skapa bästa möjliga
upplevelse för både kunder och kandidater.
WHY VERIFONE For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. WHAT IS EXCITING ABOUT THE JOB As a Technical Support Representative, you will be part of our Technical Support Team and will help our customers and partners with technical problems on their existing payment terminals and helping them install new payment terminals. Good knowledge of different networks such as Cellular, Wi-Fi, Bluetooth, and LAN will help you with these tasks. You will also need to help with requests for changes to terminal data and perform software updates. There will also be questions from customers about settlements and transactions. You will answer phone calls, answer emails and log all cases to our ticket system (JIRA) as part of your work. Working Times: This is an on-site position in our office located in Stockholm (Ljusslingan 4, 120 31 Stockholm, Sweden), and the working hours are 40 hours a week. As part of the working hours you will work a rotational shift pattern which will includes late evenings and weekends. The hours of work are between 8am-18.00pm. ABOUT YOU This job is perfect for you if you like problem-solving, good customer service, and talking to customers. You will be trained in systems as well as products so that you are ready to help in this position, but having a technical interest is considered an advantage. If you are a tech-savvy person and have an interest in always learning about the latest technologies, computers, programs, this is the perfect job for you - the payment industry is constantly evolving, and you will often have new things to learn as we have new payment terminal models, payment types that we bring to market for our customers. SKILLS AND EXPERIENCE WE DESIRE * Native or fluent Swedish and business fluent English * Experience and background in technical support is an advantage * Strong end-user of IT systems and good ability to familiarize yourself with new systems * Any experience from the support function is a plus, and you see yourself as a problem solver * An advantage if you have experience from industries with a high volume of customers and transactions and/or from international organizations with access to several different IT platforms. It could be telecom, banking, IT or the payment industry, for example * You are good at communicating and have the desire and energy to provide the best support and customer service * You can keep a cool head and are prepared to help where needed. * You are social with a positive approach to your work, where you are happy to take responsibility * Good collaboration skills and can also work independently. * Basic knowledge of the MS Office suite OUR COMMITMENT Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Why this job is for you You are a senior IT professional who combines deep technical expertise with a pragmatic, hands-on mindset. You know that modern IT infrastructure is not just about uptime — it is about scalability, security, business continuity, and creating the right conditions for people and services to perform at their best. You thrive in environments where you can take ownership end-to-end: from architecture and deployment to optimization, governance, and retirement. You are comfortable operating across both traditional on-prem environments and modern cloud ecosystems, and you are motivated by solving complex challenges with long-term value in mind. You are eager to work in an international context with current footprint in Scandinavia and South America supporting a modern professional service delivery organization with customers across the globe. You will be part of our in-house Infrastructure & Core Services team within Knightec Group IT. You will primarily work with the Infrastructure & Core Services team and collaborate with IT support teams, Application owners, Security, and Business stakeholders across the organization. You will also interact with external parties such as infrastructure hardware and software vendors, managed service providers, datacenter and cloud partners, and external consultants. Responsibilities In this role, you will be a key contributor to strengthening and developing Knightec Group’s core IT landscape. You will act as a subject matter expert and 3rd line escalation point, while also taking part and in cases drive strategic infrastructure initiatives that improve resilience, reduce complexity, and position the business for a fast-paced future. Qualifications To succeed in this role, you are curious, solution-oriented, and a strong team player. Given the IT domains transformative nature, you have a strong willingness to learn and continuously develop. You are collaborative by nature and motivated by enabling others through mentorship, knowledge sharing, and operational excellence. You are genuinely curious about new technologies, but grounded in business value, security, and maintainability. In addition to your personal qualities, you should have: * Engineering degree in IT or equivalent competence. * At least 5+ years of experience in infrastructure, systems engineering, or platform-focused IT roles. * Strong hands-on expertise in enterprise infrastructure across servers, storage, virtualization, networking, and cloud services. * Strong experience with virtualisation (e.g. VMware, Proxmox, Nutanix, HyperV). * Strong experience in networking (firewalls, switching, routing, micro segmentation, WiFi and related hardware). * Strong experience with system administration in Windows Server and Linux (e.g. installation, patching, web servers, hardening, logging). * Solid experience with Identity management (e.g. AD, EntraID, IAM, RBAC, SSO, User provisioning, PIM, PAM, Access tiering). * Experience in backup, disaster recovery, and business continuity planning. * A strong automation mindset and experience improving operational efficiency through scripting, standardization, or infrastructure-as-code approaches. * Experience with both infrastructure and system monitoring. * A structured and security-focused way of working, with sound judgement in change management and access control. * The ability to document clearly, communicate effectively, and collaborate across technical and non-technical stakeholder groups. * Fluency in English, written and spoken. Nice to Have * Swedish is highly meritorious. * Experience in the professional service industry, e.g. working as a consultant. * Experience with any type of coding. * Experience working in an international IT environment. * Experience working with Azure and/or AWS in hybrid enterprise environments. An Exciting Journey with Knightec Group Knightec Group is one of Northern Europe’s leading strategic partners in product and digital service development – how exciting is that? By combining engineering expertise, digital know-how, and business insight, we help our clients transform new technologies into real-world solutions that create value. We operate at the intersection of business strategy and technology development, supporting our clients throughout the entire journey – from initial ideas to development, implementation, and beyond. At Knightec Group, people with diverse perspectives, experiences, and areas of expertise come together, driving innovation that makes a real difference – for businesses, people, and society. For our employees, this means great opportunities to help shape the solutions of the future through meaningful projects at the very forefront of technology. Here, you don’t just grow and develop in your role – you also become part of a team where curiosity, collaboration, and the courage to challenge drive us forward. Does this sound like the place for you? Join us on our continued journey! Practical Information This is a permanent position with a six-month probationary period. The candidate can be stationed in the offices we have in Stockholm (Solna), Göteborg (Lindholmen) or Sundsvall, but we embrace flexible working conditions with a hybrid model. Start date is as soon as possible or by agreement. Submit your application as soon as possible, but no later than 2026-08-30. If you have any questions about the role, please reach out to César Alejandro Ramirez, IT Operations & Digital Workplace Manager. Due to GDPR, we only accept applications through our career page. We look forward to hearing from you!
🎯 ABOUT THE ROLE Our First Line Customer Support team is the first point of contact when our customers hit a wall. You'll own their technical issues from the first message to the final fix - some solved in an afternoon, others requiring weeks of digging. You'll sit within our largest support hub in Stockholm, working alongside colleagues across Denmark, Finland, the Netherlands, the US and Australia. This isn't a scripted, ticket-closing role. Quinyx is a complex system, so the satisfaction here comes from investigating issues properly, understanding the customer’s setup, and explaining the solution clearly, not just following a script. We'd like our new colleague to be in the office a minimum of two days per week. 📝 WHAT YOU’LL DO * Owning incoming support cases end-to-end via email and phone, from first response through to resolution. Some cases are solved quickly, while others require deeper investigation and follow-up * Investigating customer issues by understanding their setup, reproducing problems where possible, and identifying the right next step * Escalating the right things to the right people - looping in developers, CSMs or implementation when needed, while staying close to the customer and keeping communication moving * Balancing a live caseload of new and ongoing tickets, prioritising what needs attention today * Communicating fluently in German and English, in writing and by phone or video call * Feeding back what you learn from customers to help us keep improving the product ✅ WHAT WE’RE LOOKING FOR * Fluency in German and English, spoken and written * Some experience in customer support, technical support, customer service or a similar customer-facing role * Comfort with learning a complex system over time. You won’t have all the answers on day one, but you’re curious enough to keep digging and asking the right questions ✨ Nice to have (but not required) * Experience with workforce management software * Fluency in Swedish 💡 Desired personality traits * Patience and resilience when working through tricky issues, especially when the first answer is not always the final fix * Strong self-organisation where you'll own your own caseload and daily plan * A logical, curious mind. You genuinely enjoy figuring out why something's broken 💙 WHY QUINYX? Quinyx is a leading workforce management platform, helping businesses simplify scheduling, optimise staffing, and engage their frontline teams. We empower organisations across the globe, ranging from retail and hospitality to logistics and healthcare, with smart, mobile-first solutions. Here, you’ll find: * A truly international team with colleagues from all over the world * A flexible and hybrid-friendly work culture * Opportunities to grow, take ownership, and make a real impact * An open, inclusive, and fun environment where your ideas matter 🎁 WHAT WE OFFER * Flexible work hours and a hybrid setup with at least 2 days from the office. * Enhanced vacation allowance, gym membership contribution, health insurance and a pension plan. * On-market pay. 📬 HOW TO APPLY & OUR PROCESS Ready to join the team? Submit your application below, and we’ll be in touch as soon as possible. We’re excited to hear from you! What our hiring process looks like: * Fill out a short application. * Get invited to complete our psychometric and objective assessments through Alva Labs. * Screening call with our Talent team. * Meet the hiring manager. * Complete a role-specific assessment (technical questions or case). * Final interview (in-office). * Offer, references & background checks. 🙌 QUINYX IS AN EQUAL OPPORTUNITY EMPLOYER We celebrate diversity and are committed to creating an inclusive environment for all employees - no matter your background, identity, or experience. WHEN WORK JUST WORKS!