Account Manager - EMEA

Tobii AB

At Tobii, we pioneer technology that understands human attention and intent. Through advanced eye tracking and attention computing, we enable companies to build products that respond to where people look and how they interact. For more than 20 years, our innovations have enabled scientific breakthroughs, assistive communication, immersive experiences, and the future of human-machine interaction. Headquartered in Stockholm, Sweden, Tobii has offices in Asia, Europe, and North America, and is listed on Nasdaq Stockholm (TOBII). We are now looking for a commercially driven Account Manager to join our Integrations team and play a key role in expanding our global business by driving new customer acquisition and growing existing accounts. The Opportunity As an Account Manager within the Integrations Business Unit, you will be responsible for driving new business by identifying, engaging, and developing customers who integrate Tobii’s technology into their own products. You will work closely with leading global tech companies and gain exposure to complex, high-impact integrations. This is a hands-on, outbound-focused role where success comes from your ability to create opportunities, build relationships from the ground up, and drive deals through the full sales cycle. You will work across industries and geographies, engaging with innovative companies shaping the future of technology. Your mission • Build and manage your sales pipeline by identifying, engaging, and developing new customer opportunities through proactive outbound activities • Qualify inbound leads and drive opportunities through the full sales cycle from first contact to commercial scale • Lead customer interactions including meetings, product introductions, and demos • Understand customer needs and technical requirements, working cross-functionally with Product, Engineering, and Support to deliver value • Grow existing accounts through upsell and cross-sell opportunities • Maintain structured pipeline management and accurate CRM reporting (Salesforce) • Work flexibly across time zones, engaging customers in EMEA and the Americas We hope you have • Experience in B2B sales with a track record of generating new business through outbound prospecting • Experience managing full sales cycles with high ownership and accountability • Comfortable working in a structured way using CRM systems (e.g. Salesforce) • Strong communication skills in English • Interest in technical products; experience with hardware, components, or embedded systems is a plus Experience from fields such as computer vision, human sensing, or medtech is a plus, but not required. Who are you? You are a driven and curious commercial professional who enjoys working in a fast-paced, results-focused environment. You take ownership of your work and are comfortable being accountable for outcomes. You are comfortable building new relationships from scratch and turning early conversations into real business. You work in a structured way and stay persistent in moving deals forward, while collaborating closely with others across technology and commercial teams. Location This role is based in Stockholm, with a global scope. Flexibility is required to collaborate with customers across multiple time zones. English is the primary working language. The recruitment process Applications are reviewed on an ongoing basis. Please submit your application as soon as possible. We look forward to hearing from you!

Mentimeter

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. ---------------------------------------------------------------------------------------------------------------------------------- SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. ---------------------------------------------------------------------------------------------------------------------------------- Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds. That's who we're looking for. You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in. You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity. WHAT YOU'LL DO * Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room * Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations * Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions * Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem * Help the account team understand the commercial implications of technical decisions, not just the technical ones * Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap * Raise the technical floor of the wider sales organisation through documentation and informal coaching WHO YOU ARE * You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar * You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions * You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms * You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals * You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act * You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues * Professional-level English is a must; additional languages are a bonus WHAT THIS ROLE IS NOT * Not a technical support or ticket-handling function * Not responsible for driving adoption or usage (owned by Customer Success) * Not responsible for commercial negotiations or account ownership (owned by Key Account Managers) RESOURCES TO SUPPORT YOU * A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner * Sales Operations, Sales Enablement, and Business Development support * A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more   ---------------------------------------------------------------------------------------------------------------------------------- 📍 LOCATION: This role is based onsite at our Stockholm HQ. We'd love to get the right person started as soon as possible. 💡OUR RECRUITMENT PROCESS: 1. Introduction interview 2. Personality & Logical ability test 3. Business Case 4. Competence interview 5. Culture interview 6. References & Offer ---------------------------------------------------------------------------------------------------------------------------------- Compensation:  At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 47,000–SEK 54,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. This role is based onsite at our Stockholm HQ. We'd love to get the right person started as soon as possible. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.

Mentimeter

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. ---------------------------------------------------------------------------------------------------------------------------------- SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. ---------------------------------------------------------------------------------------------------------------------------------- We are looking for someone with high energy, an entrepreneurial tempo with the main focus on commercial initiatives to drive retention and revenue growth among our Higher education Enterprise customers. Our next team member understands how to create long-term strategic relationships with customers. We’re now looking for a Customer Success Manager to join our growing Higher ed team, focusing specifically on our Higher Education customers across universities and academic institutions in EMEA. ABOUT THE ROLE As a Customer Success Manager – Higher Education, your mission is to ensure our customers gain maximum value from their investment in Mentimeter. You’ll drive product adoption, engagement, and long-term success by understanding the unique needs of educational environments and aligning them with our Enterprise solutions. You’ll collaborate closely with Relationship Managers to deliver a seamless customer experience, guiding institutions through onboarding, training, and value realization. With an understanding of the academic world’s rhythm, you’ll play a key role in adapting our success strategies to align with semester-based cycles, pedagogical goals, and diverse stakeholder groups.  To deliver this outstanding experience, you’ll work cross-functionally with colleagues in Product, Marketing, and Sales. You’ll serve as a strategic partner on assigned accounts, bridging the gap between customer needs and Mentimeter’s solutions. WHAT MAKES THIS ROLE UNIQUE * Be part of a team that’s shaping the future of learning in universities around the world * Help educators create more inclusive and student-centered teaching environments * Join a fast-growing company where your impact and insights directly influence our approach in a key vertical WHO YOU ARE We’re looking for an experienced Customer Success Manager who is passionate about driving customer value and long-term relationships. You bring a structured, proactive, and collaborative approach, with the ability to work across multiple stakeholders and functions. While experience in the higher education sector is a plus, it’s absolutely not required. What matters most is your experience in a CSM role, along with your curiosity, adaptability, and eagerness to understand the unique challenges and opportunities of this space. If you're excited about helping educators and institutions succeed with innovative solutions—and want to be part of a team that drives growth—you’ll thrive in this role. At Mentimeter, we believe in the power of potential. If you bring the right mindset and ambition, this is a place where you can grow quickly and make a meaningful difference. RESPONSIBILITIES * Manage a portfolio of Enterprise customers across the higher education vertical * Help your Enterprise customers develop successful onboarding, roll-out and training strategies by working closely with C-level stakeholders and key influencers in various departments/teams/regions. * Partner with stakeholders to ensure they achieve maximum value from Mentimeter * Collaborate with Relationship Managers to grow and retain accounts * Deliver webinars, workshops, and data-driven insights to boost usage * Be the customer’s voice internally—inform product, sales, and business development * Monitor customer health and act proactively to drive better outcomes * Contribute to a scalable, world-class Customer Success strategy WHAT’S NOT IN SCOPE * Closing new deals (done by Account Executives) * Commercial ownership of existing customers (handled by Relationship Managers) * Daily support tickets (covered by our Support Specialist) SUPPORT YOU'LL HAVE * Strong lead generation from Marketing & Product * Dedicated Sales, Ops, and Enablement teams * Tools like PlanHat, Salesforce, Mixpanel, Intercom & more Compensation at Mentimeter At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 50–60,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.