IT Operations Manager

RaySearch develops innovative software solutions to improve cancer care. About 1000 clinics in more than 40 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe and Asia - Pacific. Today we are more than 400 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination. Do you want to play a key role in a company whose products contribute to better cancer care worldwide? Are you motivated by the opportunity to build and shape a high-performing IT Operations team, while influencing technology choices, ways of working, and strategic initiatives? If you thrive in an environment that values innovation, quality, and the courage to explore new ideas, we would love to hear from you. Join RaySearch Laboratories as our next IT Operations Manager. About the role We are looking for a user-focused and technology-driven IT Operations Group Manager who wants to help build a secure, modern, and high-performing IT environment at RaySearch Laboratories. In this role, you will lead our IT Support and IT Operations teams and play a key role in ensuring that more than 450 employees have the technology, reliability, and security they need to support better cancer care worldwide. You will work in a hybrid IT environment spanning both on-premises infrastructure and cloud services, where stability, security, and employee experience are equally important. Together with your team and in close collaboration with our Cyber Security and stakeholders across the company, you will continuously improve our internal IT services, processes, and platforms. As part of the IT leadership team, you will also help drive long-term development and modernization initiatives across the organization. In this role, you will: Lead, coach, and develop a high-performing IT Support and IT Operations teams. Ensure stable, secure, and efficient operation of RaySearch’s central IT infrastructure and services. Drive improvements in IT support processes, service delivery, and ways of working. Oversee and develop core IT platforms, including Microsoft 365, identity management, endpoint management, networks, and collaboration tools. Deliver a smooth and high-quality digital employee experience, including onboarding, device management, and day-to-day IT support. Work closely with our Cyber Security team and the Head of IT to strengthen security across devices, infrastructure, and processes. Initiate and lead improvement projects within automation, infrastructure, onboarding, and operational efficiency. Contribute to IT strategy, planning, roadmaps, and continuous modernization of the IT environment.

Your profile We believe you are a collaborative and people-oriented leader who enjoys helping others grow and succeed. You are passionate about technology and motivated by creating stable, secure, and user-friendly IT environments that make a real difference in employees’ daily work. You approach challenges with curiosity and a proactive mindset, and you are comfortable driving change, improvements, and new ways of working. You are service-minded and understand the importance of delivering a high-quality employee experience, while also balancing operational stability, security, and long-term development. At the same time, you enjoy working close to technology and collaborating with both technical specialists and stakeholders across the business. We also believe that you have: Several years of experience leading IT Operations or similar IT infrastructure and support functions. Strong technical competence within client platforms, networks, identity management, and modern enterprise IT environments. Experience working in a Microsoft-centric environment, including technologies such as Microsoft 365, AD, Entra ID, and Intune. A solid understanding of IT security principles and secure operational practices. Experience driving improvements, modernization initiatives, and structured ways of working within IT Operations.

It is not a requirement but meritorious if you have familiarity with emerging AI technologies, including AI agents and operational automation.  Our Culture Culture at RaySearch is the driving force behind our organization, where everything we do is driven by a shared passion for innovation and the fight against cancer. Our dedication is reflected in our ability to deliver exceptional results, pay close attention to detail, and consistently go the extra mile. Our employees stand out as experts in their field, driven by a relentless focus on solving problems - no matter how complex. At RaySearch, we take pride in leading the way in cancer treatment, leveraging cutting-edge technology to develop innovative solutions that make a real difference in patient care. Our Offer At RaySearch, we offer a diverse and inclusive work environment, fostering openness, sincerity, and collaboration. Located in Hagastaden, Stockholm's Life Science Hub, our modern and creative workspace includes an in-house gym, yoga, and social activities like ping pong, table football, and regular after-work events. Our bistro serves a fantastic lunch buffet, and we offer morning- and afternoon-fika every day. Our rooftop terrace also provides a stunning 360-degree view of Stockholm, enhancing the work experience. All of this comes attached with a competitive compensation and benefits package. Application Please apply to the position through the application form below. Selection and interviews will be ongoing. We do not accept applications by e-mail.