With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc.

(NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers

restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover

and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its

portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program

Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level

within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and

mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution

plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the

organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software

delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth,

trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives

while granting teams the flexibility to execute in smaller, faster, and more effective increments

Responsibilities

Executive Management & Collaboration: Serve as a strategic partner to senior leadership and cross-functional executives across

Product, Engineering, Design, Data,

Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation

paths.

Team Leadership & Mentorship: Direct, coach, and elevate a mature group of individual contributor TPMs, fostering an inclusive,

high-performing culture anchored in trust, psychological safety, mutual accountability, and long-term career growth.

Operating Model Transformation: Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning

frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution

quality.

Strategic Execution & De-escalation: Translate broad executive narratives into actionable program structures, timelines, and

measurable outcomes while defusing complex, organization-wide conflicts through fact-based option analysis.

Process Optimization: Partner with engineering leadership to improve overall software delivery practices, technical planning,

and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag.

Minimum Qualifications

10+ years of technical program management experience spanning large-scale software development and cross-functional technical

programs.

5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth

technology environments.

Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving

organizational transformation and designing cross-functional operating models.

Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software

architecture, dependencies, trade-offs, and release management.

Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn

ambiguous priorities into concrete operational plans.

Preferred Qualifications

Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and

developer productivity tooling.

Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or

hospitality engineering organizations.

Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development

lifecycles to emerging technology shifts.

Experience operating effectively within a globally distributed workforce across multiple international entities and time zones.
An entrepreneurial mindset with a high sense of ownership, comfortable building missing structures or running execution loops

from scratch in fast-moving environments.

BENEFITS AND PERKS

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings

Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why

OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office

two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit

from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your

responsibilities may align with conventional business hours, there will be instances where you are expected to manage

communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with

international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and

consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring

different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture

where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out

to your recruiter to request any accommodations.

Role

Director, Technical Program Management

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