Engineering Manager, Terminal

Stripe

ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event.  We’re looking for an experienced product manager to lead and shape the future of the software platform that powers Stripe Terminal’s devices portfolio. Working closely with your engineering partners you will design, build and launch device software capabilities that delight users and differentiate Stripe’s solutions in the market. Working closely with our hardware experts you will build the multi-year strategy for how Stripe will continue to enhance the scalability, reliability, usability, and market differentiation of the software capabilities of our in-person commerce devices.  In this role, you will work with a spectrum of users, from our largest platforms to small start ups as well as external technology partners to deeply understand user needs and market trends. You will obsess over stability, scalability, and expanding our product while delivering the best in person experiences in the world.  WHAT YOU'LL DO: Set a motivating multi-year vision for device software in partnership with the Hardware team and then break it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team. This includes creating buy-in, crafting roadmaps and OKRs, and navigating trade-offs. * Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience. These experiences will include (but are not limited to) device boot up, device software updates (including AOSP, firmware and applications), device security, software and device performance, connectivity and devices accessories. * Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in person payments experience.  * Build empathy with our end users and the differentiation they aim to deliver for their merchants. * Deeply research and understand the competitive landscape and translate that understanding into differentiating features for your product suite. * Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership. * Use metrics to inform your point of view and leverage analytics to measure success. * Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning rituals to deliver against those requirements and the overall roadmap. * Leverage your technical knowledge and experience to help your team make technical trade off decisions.  WE’RE LOOKING FOR SOMEONE WHO HAS: * 8+ years of product management experience or equivalent * Demonstrated success and strong execution track record in building and sustaining scalable technology products. * Great interpersonal skills and strong verbal and written communication. You can collaborate and thrive in productive, healthy debate done with mutual respect and shared goals. You can make complex concepts accessible with clear communication * Proven track record of successful stakeholder management including executive communications, handling escalations, and advocating for ongoing investment in your product. * Experience working on products with developer interfaces (App deployment, APIs, SDKs); hardware or hardware-related product experience a plus. * Technically adept systems thinker, ideally with a Computer Science or equivalent degree or experience working as a software engineer * Open to travel to Asia, including traveling at times to our Hong Kong or Taiwan locations. EXPERIENCE IN 1 - 2 OF THE FOLLOWING AREAS ARE NICE TO HAVE: * Mobile device management * Android operating system internals * Hardware build and lifecycle management * Payments and/or eCommerce * Experience successfully building and launching 0-1 products

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Technical Account Managers for Stripe Terminal partner with Technical Account Managers to deliver focused, technical engagements for customers adopting or scaling in-person payments. These engagements are typically short-to-medium in length and center on hardware onboarding, SDK enablement, pilot validation, and operational readiness. You’ll help customers move quickly from evaluation to reliable in-store acceptance while surfacing learnings back to Product and Support. WHAT YOU’LL DO Support short high-impact Terminal engagements and augment the broader TAM function for enterprise in-person commerce customers. RESPONSIBILITIES * Run focused technical engagements for assigned Terminal customers — pilots, rollouts, SDK/hardware onboarding, and targeted troubleshooting. * Serve as a technical augment to TAMs and Account teams: provide hands-on integration help, gap assessments, and targeted runbooks during the engagement window. * Guide customers through reader provisioning, pairing, SDK integration patterns (mobile/web), and cloud API usage relevant to the engagement scope. * Diagnose and resolve in-person payment issues that arise during pilots or rollouts (connectivity, pairing, contactless/EMV edge cases, reconciliation signals), escalating appropriately. * Produce concise, customer-facing artifacts (integration checklists, short runbooks, sample snippets) tailored to the engagement outcome. * Work with Support, Operations, and Product to surface recurring issues discovered during short engagements and contribute to improvements in documentation, onboarding flows, and troubleshooting playbooks. * Lead technical calls, demo sessions, and occasional on-site work as needed for short-term deployments. * Hand off longer-term operational or product requests to the owning TAM or Account team, and ensure the customer has a clear next-step plan. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of enterprise client-facing technical experience (implementation engineering, solutions engineering, technical account management, or equivalent), with a track record of short, outcome-driven engagements. * Experience with point-of-sale hardware, contactless/EMV acceptance, or retail deployments. * Comfortable operating in an advisory, hands-on capacity for hardware + SDK + API integrations. * Clear written and verbal communication; able to produce concise integration guidance and lead focused technical sessions. * Familiarity with REST APIs and webhooks; able to explain practical API usage to engineering teams. * Hands-on experience with mobile (iOS/Android) or web SDKs for payments, and comfortable reading/debugging client-side code during short engagements. * Practical troubleshooting skills for networking, device pairing, and cross-system payment flows. * Ability to work collaboratively with TAMs, Account teams, and product/support partners; strong client-facing interpersonal skills. PREFERRED QUALIFICATIONS * Familiarity with tools such as Postman, xCode/Android Studio, and basic scripting (Python/shell) for diagnostics. * Ideal experience in the payments industry. * Comfortable creating concise runbooks, checklists, and small sample apps to accelerate customer outcomes. * Some exposure to SQL for quick reconciliation or data checks is a plus. * Prior experience running pilots or short rollouts and handing off to longer-term operational teams.

Lovable Labs Sweden AB

TL;DR We are democratizing software creation for 99% of the world. We need a GRC Manager who doesn't just manage risk, but builds the infrastructure of trust that allows us to move at terminal velocity. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Over 2 million people in 200+ countries already use Lovable to launch businesses, automate work, and bring their ideas to life. And we're just getting started. We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What We're Looking For A strategic operator who views compliance as a competitive advantage, not a checklist Experience scaling GRC in a technical environment where 'move fast' is the default setting The ability to coordinate complex projects involving 10+ stakeholders across diverse functions A communicator who can translate technical risk to finance and legal risk to engineering Someone who is excited by the challenge of defining compliance for the AI era Pragmatism over bureaucracy. What You'll Do In one sentence: You will be the architect of our operational integrity, ensuring our mission to empower creators is built on a foundation of global trust. Own the end-to-end strategy for certifications and technology compliance, ensuring we lead the industry in standards Partner with the Agent and Platform teams to bake compliance directly into our product offering Lead our evolution toward a 'public-ready' company, setting the standard for transparency in AI Build and manage cross-functional workflows that align HR, Finance, Legal, and Engineering under a unified risk framework Eliminate operational friction by automating compliance checks and evidentiary gathering Act as the primary interface between technical reality and regulatory expectations About Your Application Please submit your application in English. It's our company language, so you'll be speaking lots of it if you join. We treat all candidates equally - if you're interested, please apply through our careers portal.