Delivery Manager

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. In our Professional and Financial Services Business unit, we bring everything we have learned in more than a decade of Applied AI, and use it to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation and are proud to set the gold-standard for marrying technical excellence with safe deployment. About the role As a delivery manager, you’ll own the end-to-end success of high-impact AI projects for our clients. You will be the crucial link between our customers and technical teams, ensuring on-time delivery, maximising value, and cultivating strong relationships which position Faculty as the partner of choice for future AI projects. WHAT YOU'LL BE DOING: * Owning the end-to-end delivery of customer projects, from initial scoping to final implementation * Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities * Managing project development and ensuring a delivery approach that provides maximum value to the customer * Building and maintaining strong relationships with customers, acting as the primary point of contact throughout the project lifecycle * Identifying new commercial opportunities and contributing to new business pitches and proposals * Developing and mentoring your peers’ taking a proactive role in building good processes and practices WHO WE'RE LOOKING FOR: * You have previous experience in professional services, ideally from a consulting, technology, or data background * You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption * You are an exceptional communicator, with outstanding written and verbal skills, and experience managing senior stakeholders * You are comfortable working with technical teams and have experience delivering technical projects, ideally in AI * You are a practical problem-solver, identifying potential issues and proactively implementing solutions OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Theodo

Theodo is an engineering & design consultancy with offices in Paris, London, New York, Casablanca and Cape Town. We build high-quality digital products for clients across industries, and we are increasingly working with enterprise organisations on complex, high-impact tech modernisation programmes - including AI-powered code modernisation. We run lean internally: we care about process, continuous improvement, and doing things properly. Our founders have written books on the best practice for using lean to scale agile in large organisations. The Opportunity We're hiring a Senior Delivery Manager to take ownership of complex client projects and programmes end-to-end. You'll be the person clients trust to tell them hard truths, protect scope, and deliver - while the client principal focuses on account growth. This is a high-impact role at the heart of how we deliver, and a key part of how we're evolving our delivery model as we scale. The role Negotiate and manage product scope to deliver maximum value on fixed-price and time/materials engagements Act as a trusted advisor to clients, guiding product owner decisions on trade-offs and priorities Manage the flow of requirements from client to team, maintaining a healthy backlog and driving visual management practices Own the delivery plan; producing, maintaining, and communicating it throughout the engagement Run agile ceremonies and solve day-to-day delivery problems before they escalate Monitor effort, forecast accurately, and ensure delivery operates within contract terms Build long-term client relationships, providing strategic recommendations to senior stakeholders and owning RAID management Mentor junior delivery managers and contribute to continuous improvement initiatives across the business What We're Looking For You're a seasoned delivery professional who knows when to push back and when to flex. You build trust quickly with senior stakeholders by proactively communicating on the delivery plan, relating it back to business needs and providing sound judgement. You spot the risks, challenge broken processes, and leave projects in better shape than you found them. Trusted by clients at C-suite and senior stakeholder level - able to have difficult conversations and maintain the relationship Trusted by on the ground delivery teams - able to have detailed conversations about technology and product with the experts on your team Preventative rather than reactive - you identify risk early and act before it becomes a problem Rigorous about delivery metrics and able to use them to justify commercial decisions Genuinely interested in lean delivery principles and willing to keep learning Humble and coachable - you take feedback and bring that same openness to your team A multiplier: you improve delivery maturity on every project you touch, and bring things back to the wider team Required Skills & Experience Around 2-4 years of delivery management experience on complex digital or technology projects Proven track record managing both fixed-price and time/materials engagements Experience managing senior client stakeholders and steering committees Demonstrable examples of scope negotiation and risk management on large or high-stakes projects Experience running agile ceremonies and holding teams to a high standard of delivery Comfortable using delivery data to drive commercial decision What We Offer 25 Days annual leave Learning and Development support throughout your career at Theodo Private Health Insurance via Vitality 3 week work from anywhere policy Equipment budget for your tech set up Company pension Monthly Socials A Slack network of 700+ “Theodoers” across our extended ecosystem — ask questions, share patterns, or troubleshoot obscure challenges with some of the sharpest minds out there A hybrid working model, with offices based in London

The Dot Collective

ABOUT THE DOT COLLECTIVE We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact.  We work with all modern tech stacks and typically run agile scrum on all our projects. ABOUT YOU Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you.   Your key skills and capabilities: * Be an agile practitioner with experience in a variety of delivery methods, identifying the best processes and methods for an engagement * Listen to and interpret the needs of technical and business stakeholders, managing expectations along the way * Keep track of the commercial health of engagements * Facilitate delivery flow, actively address risks, dependencies and ownership * Understand the engagement and prioritise the most important or high value activities * Ensure that teams plan delivery appropriately within their capacity * Help to create the right environment for a team to work in and can empower them to deliver * We expect you to be accountable for the effective delivery of engagements and identify opportunities with our clients.   OUR PROMISE TO YOU We will always see you as a human being and will do our very best to support your needs and wellbeing – well-designed co-working and collaboration spaces, remote working patterns that work for you, parenting leave, sabbaticals and ability to work on personal projects. We believe that a geled team is worth its weight in gold – we will do everything we can to avoid breaking well-performing teams. Whilst continuity across every project is not always possible, we thoughtfully assemble high-performing, blended teams with the appropriate levels of experience and expertise to deliver the best outcomes for our clients — and teams you’ll enjoy working with. We are committed to prioritising the wellbeing of our employees. To fulfill this promise, we provide a comprehensive employee wellbeing program that includes mental health support, flexible working arrangements, wellness activities, and a positive work culture. We recognise that the world of tech delivery has moved on significantly in the last 15 years and know a thing or two about how to bring projects over the line without experiencing lots of despair and burn-out. In fact, we like to believe that our projects are the opposite of that – they are run smoothly and most of the time are fun to work on.