
Paddle · UK
WHAT DO WE DO? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a...
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and
maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we
take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better.
We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245
territories globally.
We're looking for a sharp, commercially-minded Director of FP&A to lead the FP&A function at Paddle and drive performance across
revenue growth, cost discipline, and analysis to inform and guide capital allocation decisions.
Reporting directly to our VP of Finance, you'll serve as the connective tissue between finance and the broader leadership team.
You'll own the rhythm by which Paddle plans, forecasts, and a key influencer on business decisions.
This is an exciting moment to join: we've intentionally paused to redesign how FP&A operates at Paddle, and we're building for the
next chapter of growth.
capacity in line with business needs
embed finance as a performance partner in business decisions, including on deal desk decisions, commission plans design, and
partnership opportunities.
allocation
forecasting, revenue planning, and reporting structures.
and ensuring leadership leaves each session with clear prioritised actions
producing reporting oriented.
financial insight into decisions that move the business
project-work that drives business impact.
a product, not just in a “maintenance” role.
models that your team will build, while at the same time being able to synthesise implications of that modelling to business
leaders to help guide investment decisions to support growth
At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and
celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or
where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning
and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if
you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the
application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to
building a diverse team where everyone feels safe to be their authentic self. Let's grow together.
We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful
culture.
Paddle for others
Paddle together
Paddle simply
We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and
well-being initiatives.
We are a 'digital-first' company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer
all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal
development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
WHAT DO WE DO? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. THE ROLE We're looking for an ambitious Engineering Manager to lead our Application Excellence (AppEx) team, one of two teams in our wider Platform group, alongside SRE. AppEx exists to make Paddle's engineers faster and more effective: improving the internal developer experience, establishing golden paths and best practices, building self-serve tooling, and removing operational friction so product teams can focus on their domains. It's a high-leverage role, your work directly changes how every engineer at Paddle builds and ships. There's a strong appetite for a better developer experience, but the specific path is open: a big part of the job is listening, gathering, and synthesizing feedback, forming a clear diagnosis, and bringing stakeholders with you before you execute. Success depends on alignment as much as delivery. You'll report to the Director of Engineering who looks after the Platform group, a group that acts as a multiplier for the product teams, taking ownership and providing the tooling that lets them keep adding value while spending as little time as possible on operational concerns. TECH STACK * Go for our new services * PHP Laravel for our Classic system * Aurora MySQL and PostgreSQL for persistent data storage * Docker in production and local development * AWS ECS Fargate for our runtime * AWS SQS for asynchronous message queues * AWS EventBridge for our event bus * Redis for key/value store * Terraform for resource management * Honeycomb, SLOs and OpenTelemetry for our observability needs WHAT YOU'LL DO * Lead the team to deliver initiatives to a high standard, from concept and planning through to rollout, working closely with engineers and stakeholders across the organization. * Own developer productivity and internal developer experience as outcomes you lead. * Listen across the organization, synthesize feedback, and build buy-in before committing the team to a direction, then own a clear, well-argued roadmap for sustainable impact. * Coordinate across team boundaries, including with SRE, Security, Principal Engineers, and leadership, influencing without relying on authority. * Manage and coach your engineers, enabling their personal and professional growth and high-impact team performance. * Stay hands-on and technically credible, contributing to code and reviews, while focusing on direction, alignment, and unblocking the team. * Oversee the team's technical decisions and contribute to the Platform group's technical strategy. * Look after the team's shared libraries and tools, maintaining code relied upon by dozens of other services, leading its upkeep and safe rollout to benefit the entire engineering organization. * Drive improvements to group processes, developer experience, and the reliability and scalability of a high-traffic, event-driven system, with autonomy to change what isn't working. WE'D LOVE TO HEAR FROM YOU IF YOU: * Significant experience as a senior engineer on complex, large-scale, cloud-based systems (Go a plus), including time on Platform or Internal Developer Experience teams * Management experience with several direct reports (2+ years) at at least two places, and a genuine passion for developing people * Excited by and have specific experience building products for internal stakeholders and developers * Excellent at building trust and alignment: gather and synthesise feedback, communicate a clear rationale, and bring people with you before executing; can read a room and adapt * Hold your plans loosely: form strong views from evidence, update them readily with new information, and are comfortable being wrong * Thrive in ambiguity, shaping loosely-defined problems into a clear, sequenced path while still moving at pace * Strong, demonstrable understanding of what makes a high-performing and sustainable engineering team * Proactive and take ownership, while staying self-aware and always pushing to get better EVERYONE IS WELCOME AT PADDLE At Paddle, we’re committed to removing invisible barriers, both for our customers and within our teams. We recognise and celebrate that every Paddler is unique, and we welcome every individual perspective. As an inclusive employer, we don’t care where you studied, what you look like, or where you’re from. We care about your craft, your curiosity, your passion for learning, and what you’ll add to our culture. We encourage you to apply even if you don’t meet every requirement, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to support you during the application process or in the workplace. We’ll do everything we can to provide the accommodations you need. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. WHY YOU’LL LOVE WORKING AT PADDLE We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative, and respectful culture. We live and breathe our values: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including competitive salaries, stock options, retirement plans, private healthcare, and well-being initiatives. We are a digital-first company—you can work remotely, from one of our stylish hubs, or a mix of both! We offer unlimited holidays, enhanced parental leave, and ongoing investment in learning and personal development. You’ll have access to new challenges, an annual learning fund, and regular internal and external training.
Technical Director (Perm, UK, Remote) This is a permanent full time remote opportunity for those based in the UK. About Nearform Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart. As part of our Delivery Management function, you will help our clients build solutions and platforms, launch new product ventures, and fundamentally change how they operate. You will work as part of a highly skilled, multidisciplinary team, typically consisting of designers, developers, DevOps engineers, and members of the client team. Whether you’re a Delivery Manager, Technical Lead, or Technical Director, you will act as the bridge between client needs and timelines, ensuring the delivery of innovative, scalable solutions. About the Technical Director role As a Technical Director at Nearform, you will provide strategic and technical leadership across multiple projects, ensuring alignment with business goals while fostering innovation and excellence. Your role will involve technical vision-setting, client engagement, and team leadership to drive both project success and long-term growth. * Technical Strategy & Leadership – Define and communicate a clear technical vision, ensuring best practices in architecture, software development, and emerging technologies. Act as the final authority in critical design and delivery decisions. * Client Engagement & Advisory – Serve as a trusted advisor to CIOs, CTOs, and senior stakeholders. Lead discovery workshops, translate business objectives into technical strategies, and develop tailored solution proposals. * Project Execution & Delivery – Oversee technical execution, ensuring quality, scalability, and maintainability. Monitor project health, identify risks, and ensure successful outcomes through proactive leadership. * Team Leadership & Talent Development – Work with resourcing teams to ensure the right talent is staffed on projects. Foster a culture of excellence, mentorship, and innovation across teams. * Financial & Operational Oversight – Manage project burn-down, optimize resource allocation, and identify revenue growth opportunities while maintaining financial accountability. * Industry Influence & Thought Leadership – Stay ahead of industry trends, contribute to open-source projects, and engage in public speaking, blog writing, and mentorship. Champion Diversity, Equity, and Inclusion (DEI) and sustainability initiatives within Nearform. What we are looking for in this person * 15+ years of technical leadership experience, ideally within consulting, SaaS, or large-scale digital transformation projects. * Deep expertise in software architecture, cloud platforms, and modern development practices. * A strong track record of guiding technical decisions on complex, high-impact projects. * Experience leading pre-sales, discovery, and solution design discussions. * Strong ability to communicate complex technical concepts to non-technical stakeholders. * A consultative mindset, able to align business needs with technical strategies. * Strong stakeholder management and negotiation skills to influence at all levels. * Hands-on experience with AI, databases, distributed systems, and modern software engineering best practices. * Experience leading and mentoring senior software development teams * A passion for continuous learning, innovation, and professional excellence. Preferred Skills * Previous experience working in a fully remote, globally distributed environment. * Background in financial oversight of technology projects. * Experience contributing to open-source projects or technical thought leadership. * Prior exposure to AI-driven solutions and emerging technologies. Benefits & Perks * Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. * Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! * Paid Time Off Package - We offer an annual leave of 25 days plus public holidays. We also offer sick leave, marriage leave and many more. * Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join. * Training and Development Allowance - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval. * Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team. * Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind. Our Interview Process Talent Call (30 mins, Zoom) An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment. ---------------------------------------------------------------------------------------------------------------------------------- Hiring Manager Interview (1 hour, Zoom) A conversation with the Head of Delivery or CTO focused on your approach to delivery management, client collaboration, and technical problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join. ---------------------------------------------------------------------------------------------------------------------------------- Panel Interview (1.5 hours, Zoom) A discussion with 2 Technical Directors focusing on your team leadership and delivery management approach in more detail. This includes scenario-based questions on team management, delivering technical work, and client collaboration, assessing how you drive success in an enterprise development environment. ---------------------------------------------------------------------------------------------------------------------------------- Final Interview (45 mins, Zoom) A final chat with the Managing Director for the region to discuss the plans for this role, Nearform’s strategy, and any questions you may have. READY TO JOIN US? If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you. Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help. Salary up to £150,000 + Bonus & Benefits
Strategic Account Director (Perm, UK, Remote) This is a permanent full time remote opportunity for those based in the UK. Please note there may be occasional travel required. ABOUT NEARFORM Nearform is an independent team of data and AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. We create AI‑enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving complex digital problems, along with our collaborative, people‑first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media O2, and Walmart. THE ROLE Nearform has worked with this Client for over a decade. They are one of our most strategically important clients — a Client that we both sell to (as a direct client) and sell with (as a partner taking joint propositions to their end-clients). We're hiring a Strategic Account Director to own the commercial growth of this account. This is a senior, hands-on role: equal parts business developer, marketer, account strategist, and trusted operator inside one of Nearform's most important relationships. You will be the commercial centre of gravity for everything Nearform does with this Client. PRIMARY RESPONSIBILITIES * Own the executive relationship. Build and maintain a network of senior sponsors across the Client’s consulting and technology leadership teams, creating new advocates for Nearform and deepening executive engagement over time. * Own the business development plan. Build, maintain, and execute a multi-year account plan with clear targets, named opportunities, and a credible path to growth. * Win new business, across both sides of the relationship. Lead pursuit of new opportunities — directly into this Client and jointly into their end-clients — from origination through to close. * Bring commercial framing to technical pursuits. Partner with Nearform's Technical Directors and Solutions leaders to translate strong technical propositions into compelling commercial cases that win. * Manage marketing for the account. Own how Nearform shows up in and around this Client — joint content, co-branded propositions, events, case studies, and the steady drumbeat of presence that keeps us front of mind. * Define and align the account management model. Agree with the Client (and internally) how the relationship is governed — who meets whom, on what cadence, with what outcomes — and keep that model healthy as the account scales. * Be a commercial face of the relationship. Build and maintain senior stakeholder relationships across this account, and act as the internal owner of the commercial health at Nearform. * Forecast, report, and run the rhythm. Maintain accurate pipeline, forecast confidently, and run the operational cadence (QBRs, pipeline reviews, account standups) that keeps the account predictable. * Work with local GTM teams where appropriate so we are bringing local intimacy with global consistency. EXPERIENCE GUIDELINES Commercial track record * Demonstrable experience growing a strategic enterprise account, ideally one that combines direct selling and partner/channel motions * Track record of winning new business in a services or technology environment — not just managing existing revenue * Comfortable owning a number and forecasting against it Consulting and Partner fluency * Has worked with, in, or alongside consulting firms — understands how they sell, how they buy, and how to be useful to them in front of their clients * Knows how to navigate a "sell-to and sell-with" relationship without confusing the two * Knows how to elevate the partnership-building dimension to develop and execute joint GTM strategies with the client by identifying repeatable plays, solution offerings and routes to market that creates growth for both organisations. AI and technology background * Strong working knowledge of modern technology delivery — software engineering, cloud, data, and (especially) applied AI * Credible in technical conversations: doesn't need to architect the solution, but can shape, qualify, and commercially frame it * Conversant in the AI landscape as it applies to enterprise — agents, AI-native engineering, the difference between hype and production Operator instincts * Plans the work and works the plan — strong account-planning discipline * Confident running marketing for an account: brief, prioritise, and partner well with central Marketing * Builds trust quickly with senior stakeholders, internally and externally * Comfortable holding the commercial line in a room of technical specialists, and the technical line in a room of commercial buyers NICE TO HAVE * * Existing relationships in the management consulting ecosystem * Experience standing up or refining an account management operating model * Background that includes time in a delivery or technical role earlier in career BENEFITS * Competitive employee benefits package. * Work remotely; there is a genuine dedication to work/life balance. * Work flexibly; flexible working culture allows you to work around what matters – for example, family commitments. * Access to wellness resources and support, including confidential advice and wellbeing initiatives. Although widely dispersed, Nearformers are a tightly‑knit team that trusts one another and cares about colleagues. There are regular opportunities to connect in person at company events, and the culture builds on open‑source origins, promoting the sharing of thoughts, knowledge and ideas. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.