Director of Product, Agentic Commerce

Director of Product, Agentic Commerce

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Instacart’s Agentic Commerce team builds conversational and generative AI products that deliver hyper personalized shopping experiences at massive scale. Our portfolio includes Cart Assistant—Instacart’s AI shopping agent helping people plan what to eat and shop for groceries—as well as integrations with leading consumer agents such as Claude, ChatGPT, and Gemini. These products serve millions of consumers and hundreds of retail partners, helping retailers differentiate and win in the AI era. As the Director of Product for Agentic Commerce, you will lead a team of product managers and partner closely with Engineering, ML, Design & Research, GTM, and Business Development to set the multi-year vision for agentic commerce at Instacart. You will define and deliver novel, safe, and delightful consumer-facing AI experiences, drive measurable outcomes for retailers, and shape how Instacart redefines grocery commerce with AI. You’ll thrive here if you’re energized by 0-to-1 product building, complexity at scale, and a highly collaborative culture where we roll up our sleeves, communicate effectively, and solve creatively together. ABOUT THE JOB You will own the end-to-end product strategy and execution for our agentic commerce portfolio, leading a small but mighty PM team and a cross-functional group of approximately 25 builders across the company.  * Own the multi-year product vision, strategy, and roadmap for Agentic Commerce across Cart Assistant and third-party agent integrations; define clear success metrics and deliver measurable impact on conversion, AOV, retention, and customer satisfaction. * Lead, develop, and grow a high-performing team of product managers; establish product operating rhythms, hiring plans, and career development frameworks that cultivate a healthy, high-trust team. * Partner with Engineering, ML, and Design to ship high-quality AI features end to end, including experimentation frameworks, safety/guardrails, model selection and evaluation, latency/reliability, and privacy-by-design. * Collaborate with Retail, Partnerships/BD, and GTM teams to commercialize agentic solutions, drive adoption with retailers, and shape co-development opportunities with industry-leading partners. * Drive cross-organizational alignment with senior leaders; translate complex, technical concepts into clear narratives; make principled tradeoffs to prioritize the highest-leverage work in a fast-changing environment. * Champion responsible AI practices, ensuring experiences are transparent, trustworthy, and inclusive while meeting regulatory and brand standards. ABOUT YOU MINIMUM QUALIFICATIONS * 10+ years of product management experience, including 3+ years managing and developing product managers. * Proven track record building successful consumer products at scale with deep expertise in e-commerce. * Strong technical fluency with ML- and AI-driven products, including collaborating closely with engineering and ML partners on model- and platform-level decisions. * Demonstrated success leading multi-quarter 0-to-1 initiatives and launching net-new products in complex enterprise, B2B2C, and/or marketplace environments. * Excellent written and verbal communication skills; adept at simplifying complex topics for senior leaders and driving alignment across organizations. * Evidence of hiring, developing, and retaining high-performing PMs; building inclusive, high-trust teams and product cultures. * Experience defining and moving business outcomes using clear metrics; comfortable with experimentation and data analysis (partnering with Analytics/using SQL or comparable tools). * Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Data Science) or equivalent practical experience. PREFERRED QUALIFICATIONS * Hands-on experience building generative AI and/or conversational commerce products. * Background in food or grocery technology and familiarity with retailer e-commerce ecosystems. * Marketplace experience, particularly balancing the needs of consumers, shoppers, retailers, and brands. * Experience building for both enterprise retail customers and end consumers (B2B2C), including co-developing and commercializing solutions with partners. * Knowledge of LLM evaluation, prompt design, safety/guardrails, and responsible AI practices. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $259,000—$273,500 CAD

Director, Revenue Operations

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   DIRECTOR, REVENUE OPERATIONS    1. THE TEAM YOU'LL JOIN You'll be part of our Global Sales Acceleration team led by Juliette Pichard. The team you’ll lead, the Revenue Operations team, consists of ~12 professionals covering all of Mirakl's business units (Marketplace, Connect, Retail Media) and geographies (EMEA, APAC & AMER).  As a Director, Revenue Operations, you will architect and operate the AI-powered revenue engine that drives predictable growth across all of Mirakl's business. You will lead the evolution of the RevOps function toward a centralized  and intelligence-driven operation, enabling Sales Leaders to run their business with greater autonomy and confidence. You will be a key driver of Mirakl's AI transformation and a senior voice in executive decision-making. "This is a rare opportunity to operate at the heart of Mirakl's most strategic transformation. Our RevOps team sits at the intersection of AI and commercial excellence, with full global scope across every region, product line and customer segment — from Enterprise to SMB. You'll have direct visibility with Sales leadership and a real mandate to define what world-class RevOps looks like in 2027." — Juliette Pichard, SVP Global Sales Acceleration     2. YOUR IMPACT * Architect and deploy the AI-powered revenue engine — define and own the RevOps strategy, data infrastructure, processes and AI agents that make Mirakl's GTM motion predictable and scalable, acting as the orchestration layer between Agent Builders, your team and the Analytics & AI team. * Drive global business monitoring and executive decision-making — own pipeline health, ARR and ACV velocity, win/loss and conversion metrics across all BUs and geographies, orchestrate forecasting and QBR governance, and surface proactive risk and opportunity signals to Sales Leaders with clear, actionable recommendations. * Build operational excellence across the full revenue cycle — own Salesforce data quality and governance, lead sales comp plan design, ensure territory and quota frameworks are rigorous, and manage the global GTM tech stack roadmap, budget and vendor strategy. * Enable new GTM motions and product launches — partner with PMM and GTM stakeholders to support pricing setup, sales motion design and tooling updates for new products, modules and geographies, keeping RevOps agile enough to support strategic initiatives as they emerge. * Lead, develop and inspire a global RevOps team of ~10 — set clear direction and accountability, upskill the team on AI, automation and data modelling, and drive cross-functional change management with clarity and conviction.   3. WHAT YOU'LL BRING TO THE ROLE * 10+ years in Revenue Operations, Sales Operations or GTM Strategy in B2B SaaS, ideally at a global, multi-product company * Proven track record of leading multi-functional, internationally distributed teams through periods of transformation * Deep expertise in Salesforce and data governance, including data architecture, CRM hygiene and API integrations as the foundation for AI deployment * Demonstrated ability to influence executive decision-making by translating commercial data into strategic narratives   Skills: * Systems thinking with the ability to turn complex data into clear executive narratives * Fluency in AI tools and workflow automation platforms (e.g., Dust, Gong, Clay, Claude, n8n), curiosity to always stay up to date on innovation * Salesforce expertise and rigorous data governance instincts * Change leadership — the ability to bring teams and stakeholders through transformation with conviction and clarity * Commercial acumen across both Enterprise and SMB motions   4. TOOLS USED * Salesforce (CRM & data governance) * Dust (AI workflows & automation) * Gong (conversation intelligence) * Clay (pipeline & prospecting automation)   5. LANGUAGES * Fluent in English and French (C2 level required)   6.Perks & Benefits: * 🚇 Public Transport Pass: Reimbursement on your public transport subscription * 🏥 Health Insurance: Coverage tailored to individual or family needs * 🍽️ Meal Allowance: Monthly meal allowance provided by Mirakl * 🏠 Hybrid Setup: 4 days in-office & 1 day remote * 🏋️ Gym Allowance: Access to partner gyms and wellness studios * 🌴 Paid Time Off: Prorated paid vacation days per calendar year   7. OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. 1. Introductory Call: A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role 2. Business Interview: Meet the hiring manager to discuss your experience, problem-solving approach, and impact 3. Values Interviews & Use Case: Meet with team members from different functions to explore your alignment with our core values and present a real-life scenario 4. Final Decision & Offer: We consolidate feedback quickly and aim to share decisions without delay — if successful, we'll walk you through the offer details, benefits, and next steps We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analysing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Engineering Director

Verifone

Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently, we do allow a hybrid work schedule but we regularly revisit our attendance policy. About The Role We are seeking a Director of Engineering to lead and grow the Global Payment Platform engineering organization, responsible for building and operating backend services that support payments, checkout, and transactional workflows. You will partner closely with Product, Frontend, Platform, and Infrastructure teams to set technical direction, uphold engineering excellence, and deliver secure, scalable systems in high‑throughput environments. This role sits at the core of Verifone's payment and checkout platform, where engineering leadership directly impacts secure, high‑volume transactions used globally. As a hands‑on director, you will set technical direction while staying close to the code. You will also be accountable for the health, delivery, and culture of multiple teams building production‑critical systems that must perform reliably under real‑world load, evolving payment methods, and strict security requirements. Required Skills and Experience  Leadership & People Management * Proven experience leading multiple software engineering teams, including managing and mentoring engineering managers and tech leads * Strong track record of building, scaling, and retaining high-performing engineering organizations * Ability to set organization-level goals and operating cadence, run effective performance and calibration cycles, and foster a culture of accountability and growth * Experience facilitating cross-functional collaboration across Product, Design, Platform, and Infrastructure stakeholders * Strong communication skills, with the ability to translate technical complexity for non-technical audiences Technical Depth * Strong, current hands-on background in backend engineering — able to read and review code, drive architecture and design reviews, and contribute alongside engineers when needed * Deep, hands-on engineer who works fluently with agentic AI tools, using them to accelerate design, coding, and reviews while maintaining high standards of quality and security * Strong foundation in Java and Spring Boot, along with Node.js and TypeScript — both are essential for our backend and e-commerce systems * Solid grounding in Clean Architecture, Domain-Driven Design (DDD), and modular system design * Strong understanding of RESTful API design, database modeling (MongoDB), and caching strategies (Redis) * Comfort discussing cloud infrastructure (AWS), CI/CD pipelines, Docker, and Git workflows Delivery & Process * Experience owning end-to-end delivery across multiple concurrent workstreams * Ability to balance speed of delivery with long-term code quality, reliability, and maintainability * Familiarity with agile methodologies and the ability to adapt processes to team needs * Experience managing roadmaps and working with Product to scope, prioritize, and sequence engineering work Engineering Culture & Quality * Passion for building high-quality, testable, and well-documented systems * Champion of automated testing, code review practices, and engineering best practices * Data-driven approach to reliability, with comfort in monitoring, incident response, and blameless post-mortems Desirable Skills and Experience Payments & Security Domain * Experience leading teams in fintech, payments, or e-commerce environments * Familiarity with payment provider integrations (e.g., Stripe, PayPal, Klarna) and workflows such as authorization, capture, refunds, and 3D Secure * Awareness of PCI-DSS requirements and security best practices in high-compliance environments * Understanding of fraud considerations and risk in transactional systems Production Engineering * Experience managing high-availability, fault-tolerant systems in production * Exposure to performance optimization, APM tools (e.g., AppDynamics), and SLA management * Familiarity with messaging systems such as Kafka, RabbitMQ, or Redis Pub/Sub Platform & Architecture Exposure * Experience working alongside frontend frameworks such as Angular or React * Familiarity with server-side rendering, iframe-based widget embedding, and internationalization (i18n) systems * Exposure to event-driven or microservices architectures at scale Our Commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.