Principal, Software Engineering (Adobe - Integrations & Automations)

DEPT

WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. THE ROLE DEPT® is seeking a Senior Analytics & Identity Engineer to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Analytics Craft, this role is a hands-on technical seat focused on Analytics Craft excellence. You will specialize in web/app telemetry tracking instrumentation, tag container cleanup, and analytics validation reporting. You will step directly into complex client environments to audit and clean up double-tracked Web implementations, decommission legacy tracking tags, and configure clean client-side data collection containers. You will build real-time analytics verification procedures to identify and resolve metric differences between frontend trackers and enterprise data lakes, securing end-to-end data trust. WHAT YOU'LL DO * Optimize Telemetry & SDKs: Audit and clean up double-tracked SDK implementations, decommission legacy tracking tags, and configure clean client-side data collection containers. * Configure Event Forwarding: Configure robust server-side event forwarding mechanisms to securely route web/app behavioral telemetry into downstream customer profile platforms. * Remediate Data Discrepancies: Build real-time analytics verification procedures to identify and resolve metric differences between frontend trackers and enterprise data lakes. * Clean Up Tag Containers: Re-architect and simplify complex, bloated tag containers to improve page performance and loading latency. * Support Attribution Validation: Work hand-in-hand with web architects to optimize edge-based tagging, and journey architects to validate campaign-link attribution. WHAT YOU BRING * Telemetry & Analytics Engineering: 6+ years of software engineering experience focusing on web/app analytics instrumentation, tag management systems, or customer telemetry tracking. * Tag & Data Layer Mastery: Deep technical command of client-side data layer design, custom JavaScript tag rules, browser debugging utilities, and server-side event routing. * Required Adobe Experience: * Expert, hands-on configuration mastery across Adobe Experience Platform Web SDK and Mobile SDK (AEP WebSDK / Mobile SDK). * Direct development experience utilizing Adobe Launch (Experience Platform Data Collection), configuring extensions, rules, and server-side Event Forwarding. * Proven experience debugging data discrepancies and tracking errors using Adobe Analytics and Adobe Customer Journey Analytics (CJA). * Collaboration Skills: Ability to coordinate with frontend engineers on edge-based tag optimization and campaign attribution. Work Environment: Remote position - TRAVEL EXPECTED  WHAT DO WE OFFER? * We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.  Learn more about DEPT® Learn more about DEPT® diversity, equity, and inclusion efforts The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $96,200—$148,000 USD

DEPT

WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. THE ROLE DEPT® is seeking a Principal, Software Engineering (Adobe - Integrations & Automations) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Application Craft, this role is a hands-on technical seat focused on App Craft excellence. You will specialize in middleware modernization, system-to-system webhook logic, custom API connector builds, and workflow automation. You will step directly into complex client environments to re-architect broken API paths, custom service integrations, and synchronous data calls that cause gateway timeouts or system outages. You will move custom system extensions from brittle, in-process codebase overrides to modern, serverless, out-of-process architectures, ensuring long-term operational stability. WHAT YOU'LL DO * Remediate Broken Middleware: Re-architect and fix broken API paths, custom service integrations, and data calls causing timeouts, latency, or outages. * Build Out-of-Process Extensions: Shift custom system extensions from brittle codebase overrides to modern, serverless, out-of-process architectures. * Construct Workflow Connectors: Construct automated handoff hooks and workflow pipelines that bridge work management systems with downstream marketing engines. * Deploy Custom Webhooks: Design, build, and test robust webhook configurations and event-driven data transfer layers. * Ensure Integration Stability: Collaborate with web and data architects to secure end-to-end commerce, customer, and transactional data pathways. WHAT YOU BRING * Application & Integration Engineering: 6+ years of backend software engineering or systems integration experience inside an agency, consulting, or enterprise environment. * Integration Stack Expertise: Deep technical command of REST and GraphQL API design, serverless microservices, webhooks, and secure authentication models (OAuth). * Required Adobe Experience: * Direct experience developing and configuring workflows inside Adobe Workfront and Adobe Workfront Fusion. * Hands-on experience utilizing Adobe App Builder and Adobe Commerce API Mesh to build out-of-process system extensions. * Familiarity connecting Adobe Experience Manager (AEM Assets) and creative workflows with external work management tools. * Technical Problem-Solving: Proven ability to troubleshoot and resolve complex system connection bottlenecks and latency issues across multi-platform networks. * Consultative Mindset: Strong collaborative skills with the ability to work directly with client development teams and explain technical fixes clearly. Work Environment: Remote position - TRAVEL EXPECTED  WE OFFER:  * 15 days Paid PTO * 10 Public Holidays + Birthday off * Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance) * Learning & growth certifications/certifications * Enhanced Family Leave (after 1 year) * A flexible, hybrid working policy * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular! * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.    DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. DEPT® uses AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.” This posting reflects a future opening.  DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Hybrid Canada Pay Range $136,000—$168,000 CAD

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. SECURE EVERY IDENTITY, FROM AI TO HUMAN Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE DIGITAL PLATFORM TEAM The Digital Platform team is a global organization distributed across the US and India, responsible for the integration and infrastructure layer that connects Adobe Experience Cloud to the rest of Okta's marketing technology, and analytics stack. The team owns Adobe Experience Platform (AEP) architecture, data collection infrastructure, AEM platform services, and the integration portfolio — including the MCP server architecture, LLM provider integrations, and AI agent infrastructure that power AI-native marketing experiences across the company. The team partners closely with Marketing, IT, DevSecOps, and Adobe to extend platform capabilities, govern data, and deliver scalable AI-driven experiences to the GTM organization. The work is strategic and product-driven: anticipating capability gaps, evaluating new tools and integrations, and building the connective tissue that keeps the broader ecosystem unified and well-governed. THE PRINCIPAL PRODUCT MANAGER, MARKETING TECHNOLOGY AI OPPORTUNITY Okta is building the next generation of AI-native marketing technology, transforming how Demand Generation, Marketing Operations, Sales Operations, and IT teams work across the GTM stack. Within Technology, Data & Intelligence (TDI), we operate as Customer Zero — designing and delivering AI-powered MarTech products that reshape how Okta runs its own go-to-market motion and inform what we bring to market for our customers. As the Principal Product Manager for Marketing Technology AI, you'll act as the Platform Product Owner for AI and integrations — owning the strategy and roadmap for Adobe Experience Platform and the agentic capabilities layered on top of it. You'll own the full lifecycle of AI-native MarTech products, from zero-to-one innovations that prevent shadow IT to scaling them into reusable agent configurations and shared platform services. Your portfolio includes our MCP (Model Context Protocol) server architecture, LLM provider integration, AI agent orchestration, and the AI-driven product development lifecycle that powers GTM execution end-to-end. You'll balance rapid experimentation with disciplined governance — designing the human-in-the-loop gates and measurement contracts that make autonomous AI writes safe at enterprise scale. WHAT YOU'LL BE DOING * Discover and validate AI-native MarTech use cases that close ecosystem gaps before they become shadow IT * Build and ship AI-native experiences across the GTM stack — agents, copilots, and workflow automation that span DevOps and Content Operation swimlanes * Define the human-in-the-loop gates, measurement contracts, and governance policies that make autonomous AI writes safe in production * Scale proven zero-to-one wins into reusable, configuration-driven agent capabilities— so adding a new AI workflow becomes a configuration change, not a new build * Own the AI product development lifecycle end-to-end — from discovery and campaign intent through prototype, build, launch, monitor, and iterate — and partner with Digital, TDI, and Adobe to drive adoption * Define quality and safety metrics, evaluate AI performance against measurement contracts, and translate outcomes into clear business impact for the GTM organization WHAT YOU'LL BRING TO THE ROLE EXPERIENCE * 10+ years in product management, with 1+ years shipping AI/ML products in production * Track record taking products from idea → MVP → broad adoption inside a complex enterprise stack * Deep MarTech experience across Adobe Experience Platform, Marketo, and Salesforce, with working knowledge of adjacent systems (Real-Time CDP, Common Room, Gong, 6sense, Demandbase, Adobe Target) * Experience building AI-powered products with LLMs, agents, RAG, and Model Context Protocol (MCP) integrations SKILLS * Strong understanding of AI capabilities — and clear judgment for where they actually solve real MarTech problems vs. where they don't yet belong * Experience designing AI evaluation frameworks, quality benchmarks, and safety guardrails for autonomous and semi-autonomous workflows * Fluency with B2B data governance * Ability to balance speed and rigor, knowing when to experiment and when to standardize a capability into the platform * Excellent cross-functional leadership across Marketing, IT, and engineering — and storytelling skills that make platform work visible to executive stakeholders * User empathy and the ability to translate complex MarTech workflows (campaign execution, account-based experiences, buying-group lifecycle) into simple operator experiences * A bias for closing ecosystem gaps proactively — anticipating shadow IT before it appears, not reacting to it after the fact NICE-TO-HAVE * Familiarity with responsible AI principles and enterprise compliance (GDPR,, regional B2B privacy regimes) * Understanding of AI operational economics — cost, latency, and quality tradeoffs across LLM providers and inference patterns * Experience with agentic system design and Model Context Protocol (MCP) server architecture * Working knowledge of Account-Based Experience (ABX) frameworks, buying-group lifecycle management, and account-level intent signal aggregation * Background in B2B SaaS, enterprise security, or identity WHY JOIN US * Customer Zero Impact: Build AI-native MarTech inside Okta first — every product you ship reshapes how Okta runs its own go-to-market motion and informs what we bring to market for customers. * Ecosystem Leverage: Every enterprise integration you ship is a reason a team doesn't spin up a bespoke single use tool. Your impact is measurable, durable, and strategic — not headcount-bound. * AI + MarTech Leadership: Work at the intersection of identity, AI, and go-to-market — three of the most consequential domains in enterprise software today. WHAT YOU CAN LOOK FORWARD TO AS AN OKTA EMPLOYEE! * Amazing Benefits * Making Social Impact * Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Compensation will be commensurate with your skills, qualifications, and experience, and aligned to Okta's India market bands. The total package includes equity (where applicable), bonus, and a comprehensive benefits package including health insurance, retirement contributions, flexible time off, and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit https://rewards.okta.com/. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, or to complete any part of onboarding, please use the form linked from our careers site to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ and our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/. OKTA The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.   P10801_3474949 #LI_Hybrid The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.