Sales Director (Spanish Speaking)

Thought Machine

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. Thought Machine is building the next-generation infrastructure designed to empower mid-market and regional banks to compete at the highest level. Our core banking and payments platforms are widely recognised for their unparalleled flexibility, providing mid-market, regional and challenger banks, as well as community banks and credit unions with the same sophisticated technology typically reserved for global giants. By removing the constraints of legacy systems, we enable these banks to innovate at pace, launch products faster, and drive the digital transformation necessary to capture market share from larger incumbents. We are looking to expand our sales team by hiring a Sales Director. In this role you will have focus on winning new business from mid-market, regional, and challenger banks, institutions that are primed for rapid digital transformation. Duties: * Develop and deliver high-impact proposals that address the specific digital transformation goals and growth objectives of Tier 2-5 banks across AMER. * Drive end-to-step lead generation by identifying, qualifying, and building relationships with target accounts, taking full ownership of both the initial search and the subsequent stakeholder mapping. * Navigate and influence key stakeholders to build rapid consensus and accelerate the sales cycle within regional and mid-market institutions. * Consistently exceed annual AMER sales targets for software licensing and professional services, focusing on the high-growth potential of the Tier 2-5 banking segment. * Collaborate with sales engineering, delivery, and marketing to execute agile, segment-specific campaigns that resonate with the unique competitive pressures faced by mid-sized and challenger banks. * Prioritise high-velocity opportunities to ensure consistent pipeline flow, while simultaneously building deep partnerships with key regional players. * Design and execute a Tier 2-5 AMER market and expansion plan that focuses on scalable growth and rapid brand-building within the region. Requirements: Essential: * A proven and active network within Tier 2-5 banks, regional building societies, or challenger banks across AMER. * Experience in enterprise software sales, specifically within Fintech. * A track record of socialising new technology and/or expanding business into new segments. Traits We Value: * Bright and Enthusiastic People: Bring energy and a positive outlook to inspire clients and colleagues. * Ambitious and Hardworking: Demonstrate a proactive, results-driven mindset with a strong work ethic. * Future Leaders: Aspire to progress toward senior leadership roles such as CRO or Regional Sales Leader. Benefits * Highly competitive salary and commission * Healthcare, vision and dental * 25 days holiday * Unlimited paid safe and sick time * 401K matching (up to 7%) * $750 per year flexible spend benefit * Share options * Commuter Pass * Flexible Spending Account (FSA) * Life and long-term disability insurance * All the latest tech you need * A talented and experienced team as your colleagues * An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Thought Machine

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is enabling clients to reach their contracted volume of live accounts within agreed milestone dates and budget, while maintaining high client satisfaction and long-term commercial value. This is a senior, client-facing role requiring deep experience in core banking transformation programmes, strong commercial acumen, and the ability to orchestrate delivery, support, and sales teams across complex, multi-year engagements. Duties Client Outcomes & Delivery • Own the end-to-end client success plan from sales support, to implementation through to scale and steady state. • Ensure clients achieve their contracted account volumes within agreed milestones, timelines, and budgets. • Act as the primary point of accountability for delivery outcomes across implementation, upgrades, and ongoing services within the scope of the MSA. • Proactively identify risks to delivery, adoption, or timelines and drive mitigation plans across internal and client teams. • Monitor and analyse client product usage, forecasting key account metrics. Client Engagement & Governance • Following the Vault Delivery Framework, establish and run robust account governance, including steering committees, operational forums, and executive engagement. • Own CSAT, including measurement, action planning, and continuous improvement. • As part of the governance model and ensuring compliance with Thought Machine Support requirements, define the Target Operating Model for support as early on in the engagement as possible. • As part of being accountable for the client success plan, lead Quarterly Business Reviews (QBRs), demonstrating progress against milestones, value delivered, and forward roadmap. • Build trusted relationships with senior client stakeholders across business, technology, and operations. • Ensure Client production readiness is complete and signed off by all stakeholders for all go live events including upgrades, particularly the issue of SPM’s (Service Procedure Manuals) and the acceptance into support by the Thought Machine Support organisation. Support & Platform Stability • Act as the escalation point for support issues, ensuring the support organisation resolves defects and incidents in a timely and transparent manner. • Work with the assigned client support lead to track and communicate bug resolution, root cause analysis, and preventative actions to clients. • Work with the assigned client support lead to ensure platform stability and service quality meet contractual and regulatory expectations. Commercial & Financial Ownership • Own the P&L for all paid services delivered to the client, ensuring services are delivered profitably or within the understood company investment envelope for a specified outcome to assure client success. • Maintain overall services profitability for the client, balancing issue remediation and client satisfaction, delivery quality, cost control, and long-term account value. • Oversee commercials related to professional services, managed services, upgrades, and Statements of Work (SOWs). • Work closely with the CCO office and Finance to forecast revenue, margin, and delivery costs. Growth & Sales Collaboration • Partner with the Account Director who is accountable for growing the account and expanding white space. • Support sales cycles by articulating and presenting the client journey — from onboarding to scale — tailoring the level of engagement to be as “hands-on” as the client desires depending on the nature of the engagement (client maturity, partner involvement etc.). • Identify expansion opportunities across modules, services, upgrades, and additional volumes to get the client to the contracted volume on the platform. • Contribute to renewals and contract extensions through demonstrated value and strong relationships. Upgrades & Roadmap Management • Oversee planning and execution of platform upgrades, ensuring minimal disruption and clear client communication. • Being the voice of the client to ensure alignment of client roadmaps and their required regulatory change with product evolution. • Ensure upgrades are delivered on time, within scope, and are commercially aligned. Requirements Essential • Proven experience delivering core banking transformation programmes, either: • On the vendor side (core banking / fintech provider), or • On the client side (bank, building society, or financial institution). • Strong understanding of core banking domains, including account servicing, payments, lending, and regulatory considerations. • Demonstrated accountability for delivery outcomes, milestones, and Client adoption at scale, • Experience owning or influencing commercials, P&L, and services profitability. • Ability to operate credibly with senior banking stakeholders, including CIO, COO, and business heads. • Excellent stakeholder management, communication, and executive-level presentation skills. Desirable • Experience in SaaS or cloud-based core banking platforms. • Background in professional services, client success, managed services, or large-scale systems integration. • Familiarity with regulated operating environments and supervisory expectations. Personal Attributes • Outcome-driven, commercially astute, and comfortable being held accountable, • Calm under pressure and effective in complex, multi-stakeholder environments, • Collaborative leader who can influence without direct authority, • Pragmatic problem-solver with a strong Client-first mindset. Benefits * Highly competitive salary * Healthcare, vision and dental * 25 days holiday * Unlimited paid safe and sick time * 401K matching (up to 7%) * $750 per year flexible spend benefit * Share options * Commuter Pass * Flexible Spending Account (FSA) * Life and long-term disability insurance * All the latest tech you need * A talented and experienced team as your colleagues * An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. WHAT IS THE ROLE Elastic, the Search AI Company, is looking for a Principal Product Manager to guide the vision, strategy, and execution for the Elastic Agent Builder. As organizations shift from traditional data retrieval to autonomous, agentic workflows, the Agent Builder serves as the critical context layer that enables users to make Agents faster, lower cost, and more accurate. In this high-impact role, you will be responsible for defining how enterprises build, manage, and scale context for AI agents. You will work at the cutting edge of the AI ecosystem, working with senior leadership and partnering with hyperscalers and evangelizing our solutions to a global community of AI developers. WHAT YOU WILL BE DOING * Work directly with enterprise customers, sales teams, and solution architects to understand requirements, negotiate priorities, clarify product needs  * Build, socialize and align a roadmap for core context engineering capabilities built on top of Elastic powered retrieval and relevance for AI Agents  * Deeply understand the AI Agent market, major players, trends and how it may impact our strategy  * Work directly data science and engineering to build out the strategy for benchmarking and evaluations of agent capabilities  * Work with design to build user experiences that address gaps in how agents show and refine context as they work * Be the product expert and evangelize capabilities for Agent Builder through content like blog posts and open source projects   * Work with a broad ecosystem of AI partners including cloud service providers (Google, Amazon, Microsoft) and community developers  WHAT YOU BRING  * Extensive Experience: 10+ years of experience in product management or solution delivery for technical, cloud infrastructure, or platform products. A consistent record of leading sophisticated, data-intensive products from inception through launch and iterative growth. * AI and ML Fluency: Deep technical understanding of the AI/ML landscape, including LLMs, RAG architectures, vector databases, and context engineering. You are comfortable working closely with engineers and data scientists to solve intricate technical challenges.    * Bias to action: You are able to move fast and quickly learn from experiments and tests. You utilize AI tools to help accelerate your processes and bring clarity to your decisions.  * Leadership and Influence: Demonstrated ability to lead across a matrixed organization, align multiple stakeholders toward a common vision, and drive execution in a fast-paced, remote-first environment.    * Communication Excellence: Outstanding spoken and written communication skills. You can distill complex engineering details into compelling narratives for both technical and non-technical audiences, including executive leadership.    * Customer Obsession: A passion for industry trends and a commitment to solving real-world customer problems. You are an advocate for the developer persona and are dedicated to building products that empower users to innovate. Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $159,800—$252,800 USD The typical starting salary range for this role in the select locations listed above is: $191,900—$303,500 USD ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.