Description Work with the Industry Leader! Join our Knight Family as we offer results-driven people a place to make a difference

in a stable and maturing industry. Job Responsibilities: What you will do The Dedicated Support Specialist will bridge the gap

between operations and data analytics. A key component of this role involves extracting operational data from systems like Power

BI and Tableau, and utilizing intermediate Excel capabilities to organize, analyze, and generate actionable reports for leadership

Responsible for developing reporting and partnering with team to deliver required weekly, monthly, quarterly, and annual reports.

Provide daily operational and system support. Monitor performance, troubleshoot issues, support process improvements, and deliver

accurate reporting to drive efficiency and support business objectives. Data Extraction & Reporting: Extract operational data from

Power BI and Tableau platforms to develop weekly, monthly, quarterly, and annual performance reports. Data Manipulation (Excel):

Utilize intermediate Excel functions (including VLOOKUP, Pivot Tables, and basic formulas) to clean, organize, and validate large

datasets. Prepare ad hoc reports and perform data validation to support operational decision-making. Provide day-to-day

operational support to the team, including market updates, monitoring queues, and resolving or escalating issues. Monitor and

report on key KPIs, including cost per mile, cost per shipment, trailer dwell time, yard velocity, dock productivity, and forecast

accuracy. Create internal customer reporting as required. Monitor assigned loads and document issues, resolutions, and escalations

as needed. Analyze operational and financial data to identify trends, issues, and improvement opportunities. Compile, validate,

and route invoice data and support documentation in a timely and accurate manner. Prepare ad hoc reports and perform basic data

validation to support operational decision-making. Coordinate customer and operational requirements across ship points, planning

teams, and internal stakeholders. Collaborate with warehouse supervisors, transportation planners, yard managers, and drivers to

diagnose operational challenges and support solution development. Maintain project documentation, timelines, standard operating

procedures (SOPs), and training materials. As needed, perform duties within any area of Driver Support to maintain smooth workflow

and service quality. Proactively work to assist others in achieving the organization's objectives. Copy and paste URL into browser

to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=7995 Qualifications: What you need to bring

Excel Proficiency: Must have intermediate knowledge of Excel, specifically comfort with Pivot Tables, VLOOKUPs, and standard

formulas. Systems: Familiarity or exposure to data visualization tools like Power BI and/or Tableau is highly preferred. Strong

analytical skills with a sharp eye for data accuracy. Background in transportation, logistics, or supply chain management is a

plus. Prior transportation or logistics industry experience preferred. Project management experience preferred. Associate's

degree, or an equivalent combination of education and/or experience required. Bachelor's degree preferred. Must possess strong

organizational and planning skills with the ability to manage changing priorities. Must be able to meet deadlines in a fast-paced,

high-volume environment. Must have excellent written and verbal communication skills. Must possess basic knowledge of operational

systems and tools relevant to the role. Must be proactive, team-oriented mindset with a focus on continuous improvement. Pay

Range: $23.00 - $27.00 Hourly What we offer: Competitive starting salary commensurate with experience and geographic location.

Potential bonus pay based on company performance. Opportunities to volunteer and give back to local communities. Comprehensive

Benefits Package which includes: 401(K) Medical, Dental, Vision, Disability, Supplemental and Life Insurance Paid Time Off

Employee Stock Purchase Plan The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully

discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion,

national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable

federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected

categories.

Role

Dedicated Support Specialist

Similar Jobs

Terminal Support Specialist (m/f/d) Domodossola

CargoBeamer•Domodossola

DEINE AUFGABEN, DIE DABEI HELFEN, DIE LOGISTIKBRANCHE NACHHALTIGER ZU MACHEN We are seeking a dedicated Terminal Support Specialist (m/f/d) to oversee and facilitate the efficient operation of our terminal facilities at our location in Domodossola. In this role, you will be responsible for various tasks essential to maintaining quality, efficiency, and compliance within our terminal operations. Your key responsibilities include: * Oversee the check-in/check-out procedures for trailers and ensure their proper loading onto CargoBeamer wagons. * Conduct inspections of inbound and outbound trains, documenting movements and operations. * Inspect, maintain, and, if necessary, repair CargoBeamer wagons and equipment to meet regulatory standards. * Manage complaints and address Cost of Poor Quality (COPQ) issues within the eLogistics system. * Assist in optimizing terminal operations by ensuring high-quality, efficient, and timely dispatch processes. * Support the upkeep and maintenance of terminal facilities, meeting Service Level 1 standards. * Act as a key point of contact for inquiries, working closely with the sales team to provide accurate and timely responses. * Ensure the implementation and adherence to weekly and monthly operational plans. * Manage general maintenance of the railway siding and terminal area. * Ensure compliance with local standards, statutory regulations, and internal policies, particularly in occupational health and safety, as well as environmental protection. * Operationally manage terminal operators (both internal and external) at the ground level. DAS BRINGST DU MIT * Completion of technical training, along with several years of relevant professional experience. * Basic knowledge of business administration. * Possession of a PDT - A Shunting Driver certificate. * Solid understanding of rail shunting dynamics, both within and outside railway junctions. * Familiarity with railway equipment and its routine maintenance procedures. * Forklift driver's licence and proficiency in forklift maneuvering. * Preferred: Experience in rail traffic management or a background in rail/transport operations. * Strong focus on health and safety, ensuring the smooth and secure operation of terminal activities. * Hands-on approach with the ability to adapt flexibly to operational demands. * Proficiency in English and Italian. In addition, a keen eye for detail, strong organizational abilities, commitment to effective collaboration with diverse stakeholders, passion for optimizing logistics operations, and dedication to ensuring regulatory compliance are essential attributes for this role.

Deadline: Aug 22Posted: Jul 23

Administration

Sales support specialist Motors & Generators, for ABB

ABB AB•Västerås

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen. Denna position rapporterar till: Sales Manager __ Are you a technically minded team player who enjoys turning complex requirements into smart solutions? We are looking for a dedicated Sales Support Specialist to join our Motors and Generators sales team in Västerås. In this role, you’ll be a key part of the technical sales process, working closely with Area Sales and Key Account Managers, our technical support teams, and the factory to develop tailored offers that meet customer needs. You will play a central role in reviewing specifications, translating them into optimized technical solutions, and supporting our global sales team with both expertise and structure. Key responsibilities include: Analyzing customer specifications and translating them into optimized technical solutions and offers Collaborating with internal teams to prepare high-quality and tailored technical offers. Supporting Area Sales Managers and Key account managers throughout the sales process with technical expertise Participating in technical discussions and clarifications with customers, ensuring clarity, accuracy, and customer satisfaction You thrive in a collaborative environment, are solution-oriented, and bring a proactive mindset to every step of the sales cycle. The role is based in Västerås, Sweden. Qualifications for the Role Bachelor's or Master’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field. Experience in a similar role is preferred, but recent graduates with a strong eagerness to learn and grow in a technical environment are also encouraged to apply. Self-motivated, proactive, and capable of taking ownership of tasks and responsibilities. Strong collaboration and communication skills, with the ability to work effectively with diverse teams locally and globally. A structured approach to problem-solving and delivering results. Service-oriented, flexible, and committed to understanding customer requirements to provide the best possible solution. Fluent in English both written and spoken. Swedish is a plus. What’s in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. More about us ABB Motion High Power (MOHP) Division offers a comprehensive product portfolio of large AC motors and generators. From general purpose to highly customized designs, synchronous motors provide high efficiency, reliability and availability across all major industries and applications, including some in the toughest and most demanding environments. The division also has a long track record of designing and building generators for wide range of industries, including power generation, marine, oil and gas, mining, and data centers. Hiring Manager Sami Saari, +4672-450 49 84 will answer your questions about the position. Union representatives; Unionen: Katja Saari, +4673- 077 05 02; Ledarna: Mats Wahlund, +4676- 769 80 0; Sveriges ingenjörer: Håkan Sjöberg, +4670- 396 0002. All other questions can be directed to Talent Partner Robert Norén +46 72 461 20 95. We look forward to reading your application in PDF format. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Last day to apply is August the 14th. Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.  We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter. Är du redo att göra skillnad? Ansök idag eller besök https://www.abb.com för att lära dig mer om hur våra lösningar påverkar hela världen.

Deadline: Aug 13Posted: Jul 22

ApplikationsingenjörYrken med teknisk inriktning

Product Support Specialist [REMOTE within FL]

Unknown Employer•Florida, USA

Iteris is seeking a dedicated and customer-focused Product Support Specialist to deliver exceptional field service for Iteris solutions, including advanced detection and ITS (Intelligent Transportation Systems) equipment. This position offers an exciting opportunity to work hands-on with cutting-edge technology, providing vital training, troubleshooting, and programming support. The ideal candidate is a proactive problem-solver committed to excellence in customer service and technical expertise. What you will be doing: * Deliver top-tier support and post-sale services to exceed client expectations * Provide comprehensive on-site, and phone-based troubleshooting, system turn-on, and support of Iteris detection and signal-related ITS devices * Execute installation, maintenance, and repair services for Iteris equipment under maintenance/service contracts, emphasizing responsiveness and accountability * Uphold high safety standards while working in and around roadways, including proficiency in the use of bucket trucks * Foster strong client relationships by delivering professional, timely, and effective technical solutions * Regularly travel (up to 50% overnight) to ensure optimal on-site project support What you need to be successful in this role: * High School Diploma required * IMSA Level I Certification (or the ability to obtain) required * IMSA Work Zone Safety certification highly preferred * Minimum of 3 years of field-based technical support experience with traffic signal – ITS equipment (e.g., cabinets, controllers, detection systems) * Proven track record working with ITS equipment, whether for a manufacturer or in a municipal/contractor role * Demonstrated ability to provide exceptional service, professionalism, and effective communication in high-stakes environments * Self-motivated, team-oriented professional with strong organizational skills and a commitment to continuous improvement * Proficiency with Microsoft Office Suite (Outlook, Word, Excel) is essential * Must hold an acceptable driving record and be able to travel extensively Iteris anticipates paying a base salary between $73,300 and $81,700 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience. #LI-REMOTE #productsupportspecialist

Deadline: Aug 17Posted: Jul 18