Account Executive - Eastern Europe

Key Account Manager (Central Eastern Europe)

JetBrains

ABOUT JETBRAINS  At JetBrains, code is our passion. JetBrains is a global software company specializing in the creation of intelligent, productivity-enhancing tools for software developers and teams. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 90 Fortune Global Top 100 companies are JetBrains customers. About the role As a Key Accounts Manager for Enterprise clients, you will serve as the strategic partner and trusted advisor to our largest enterprise accounts. Your primary responsibility is to nurture and grow relationships with key stakeholders and users within these organizations, ensuring they realize maximum value from our solutions. You’ll act as a single point of contact, advocate on their behalf within the company, and work cross-functionally to align our resources and support the customer’s ongoing success. Your focus will be on customer satisfaction, retention, and growth, ensuring a smooth and mutually beneficial partnership. Key Responsibilities * Build and Maintain Relationships: Establish and strengthen connections with key stakeholders, decision-makers, and users to build trust and align on mutual goals. Understand their objectives and serve as their strategic advisor. * Customer Success Planning: Develop a deep understanding of each customer’s business priorities, and build tailored success plans to align with these objectives, focusing on product adoption, utilization, and expansion. * Proactive Account Management: Monitor customer engagement and proactively address any risks or issues that could impact satisfaction or retention. Collaborate with internal teams to resolve escalations promptly. * Growth and Expansion: Identify upsell, cross-sell, and renewal opportunities by educating decision-makers on the full value proposition of our product suite. Partner with sales teams to capitalize on expansion opportunities. * Voice of the Customer: Serve as the customer’s advocate, capturing their feedback and feature requests to relay to the product and development teams. Strive to address their evolving needs and improve overall satisfaction. * Reporting and Forecasting: Maintain accurate records of account activity, renewal forecasts, and expansion potential using our CRM system to provide insight into the customer’s growth trajectory. * Team Collaboration: Engage with product, sales, and support teams to ensure seamless service delivery and support strategic initiatives for your accounts. Requirements * Experience: 5+ years of experience in a Customer Success or Key Account role within the cloud, software, or technology industry, with a focus on enterprise accounts. Previous experience managing relationships with complex, large-scale customers is essential. * Relationship-Building Skills: Proven ability to establish strong connections with executive-level stakeholders and build long-lasting customer relationships. * Strategic Planning and Execution: Demonstrated experience developing and executing account plans, including success metrics, renewal strategies, and expansion roadmaps. * Customer-Centric Mindset: A passion for delivering exceptional customer experiences and an ability to advocate for the customer’s needs within the organization. * Technical Acumen: Strong understanding of enterprise technology and software solutions. Ability to effectively communicate technical information to a range of customer stakeholders. * Analytical Skills: Proficient in data analysis to identify trends, monitor engagement, and optimize the customer’s success journey. * Communication and Collaboration: Excellent verbal and written communication skills, with the ability to collaborate cross-functionally and advocate for the customer’s needs. * Up to 30% of the time for on-site meetings and relationship-building activities. * Fluency in Polish and English is required. Additional languages are a plus.   This role is ideal for a customer-centric, strategic thinker who thrives on building meaningful relationships, delivering value, and driving growth in complex enterprise accounts. Join us to help shape the future of customer success and ensure our clients achieve their desired outcomes with our solutions.   Why join JetBrains?  * Strong base salary. We offer competitive pay that reflects your skills and experience. * Flexible work location. Enjoy the freedom to work from home or from the office. * Remote work. Spend up to 30 days per year working remotely from abroad. * Extra time off. More days to relax, recharge, and do the things you love. * Medical insurance allowance. Enjoy peace of mind for you and your family * Learning and development opportunities. Access to conferences, courses, and language classes. * Language classes. Pick up the local language or sharpen your English skills. * Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. * Mental health support. To help you feel your best, we provide easy access to professional mental health services. * Sports benefit. Enjoy an on-site gym or sports club stipend. * Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-AG1 #LI-HYBRID We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Head of Account Management Central Eastern Europe (CEE)

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Account Management for our CEE Markets We’re looking for an experienced and motivated leader to join our Account Management team in Warsaw to lead our Central Eastern Europe (CEE) Account Management team. Together with our amazing Account Management team, you will help grow and deepen relationships with some of the region’s strongest merchants, including Alza, Notino, and LOT, while supporting the next phase of their growth with Adyen. You will be responsible for building, mentoring, and coaching a team that includes one team lead and 6+ account managers across our offices in Warsaw and Prague. You will be a key member of the CEE Leadership team, working closely with the Managing Director of the region. CEE is a key growth region for Adyen, and the Account Management team plays a crucial role in the strategic growth of our key merchant relationships and payment revenue in the region. Helping our customers in Poland, the Czech Republic, Romania, and across CEE (including Hungary, Bulgaria, Croatia, and Slovenia) grow with Adyen is mission-critical to this role. You thrive on setting a clear strategic direction, driving operational excellence, and fostering a high-performance culture. As a critical leader for our CEE operations, you will be a key contributor to the long-term success of Adyen in this market. WHAT YOU’LL DO * Provide strategic direction: Define and execute a clear, ambitious strategy for the CEE Account Management team. Empower managers to lead their teams toward ambitious commercial goals and operational excellence. * Mentor and develop managers: Serve as a coach and mentor for your direct reports, providing clear expectations and actionable feedback to foster their growth as leaders. Instill a culture of continuous learning and strategic thinking. * Drive commercial growth: Partner with key merchants at the C-level to provide strategic and consultative advice that influences their global payments strategy and expands their business with Adyen. You’ll be comfortable with nuanced payment discussions, quantitative analysis, and high-level technical conversations. * Embody Adyen’s leadership principles: Actively listen to and build trust with your team and key merchant contacts at all levels of seniority. Be a hands-on leader who engages and inspires others, leading by example with positivity and a can-do spirit, while demonstrating strong emotional intelligence and judgment. * Maintain operational excellence: Ensure consistent and effective management practices across the team. Streamline operations and hold the team accountable for clear, consistent follow-ups and planning. * Recruit and develop talent: Attract and onboard new team members who embody Adyen’s culture and possess the commercial acumen and strategic mindset needed for success. Who You Are * A seasoned leader: You have proven experience managing managers and developing multi-level teams. You’re passionate about coaching and mentoring others to help them reach their full potential. * A strategic and commercial expert: You have a strong commercial sense and the ability to identify merchant needs and create solutions that benefit all parties. You’re a confident, external-facing leader who can negotiate effectively and is skilled in managing high-stakes discussions. * An exceptional communicator: You communicate with clarity and efficiency, both in writing and verbally. You possess strong relationship-building skills and a high degree of empathy and emotional intelligence. * An analytical thinker: You’re comfortable with quantitative analysis and technical discussions, demonstrating a high aptitude for the payments industry. * An entrepreneurial mindset: You’re a proactive self-starter who thrives in a fast-paced environment and is ambitious, curious, and humble. You’re a team player who is direct and adaptable. Required Qualifications * 10+ years of experience in a senior leadership role within account management or business development, including building and scaling large, multi-level teams * Experience working in international companies across multiple geographies * Proven experience within the enterprise payments space is a strong advantage * Full professional proficiency in Polish and English; Czech is a plus but not required   Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.   This role is based out of our Warsaw office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Founding Account Executive

Payhawk

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us.    About the Role We've just hit a major milestone: $100M ARR in revenue, and we're celebrating by opening our newest office in Warsaw. This is a rare opportunity to build the region from scratch!  As our Founding Mid-Market Account Executive for the Polish market, you won't just be closing deals, you'll be shaping how Payhawk shows up in the Polish market: defining the playbook, building relationships with the region's fastest-growing companies, and laying the foundation for the team that follows you. This is a critical role in driving our company's growth, and you will play a pivotal role in expanding our customer base and revenue. Responsibilities * Identify and prospect new business opportunities within the target market of companies above 300 employee size across various industries. * Execute multithreading, utilizing diverse channels such as cold calling, strategic email campaigns, social selling and networking. * Run effective and high quality discovery calls with prospects to identify the root cause of process challenges and quantify the impact. * Qualify leads and conduct thorough research to understand prospects' business needs, challenges, and pain points. * Conduct effective sales presentations and product demonstrations with senior executives to showcase the Payhawk value proposition.  * Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders within target organizations.  * Proactively manage the entire sales process, from initial contact to deal closure, ensuring a smooth and efficient transition to the account management team. * Consistently exceed individual sales targets and performance metrics. * Maintain accurate and up-to-date records of all sales activities, customer interactions, and opportunities using our CRM system, Salesforce. Requirements * At least 3+ years of experience at a B2B SaaS company in a net-new business sales role * Experience selling to businesses with more than 300 FTEs * Track-record of cold outbound pipeline generation to ensure consistent forecasting and sales volume * Track record of previously closing multiple 6 figure ARR SaaS deals * Demonstrated excellence as a top performer in a sales environment * Experience of expanding and upselling a portfolio of defined accounts (20% of your time) * Strong problem-solving and analytical skills with the ability to identify customer needs and tailor solutions accordingly  * Excellent communication/presentation skills with a highly organised approach to work * Excited to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact * Polish native and English on the fluent level Why should you join us? * Structured onboarding, sales coaching, and powerful enablement tools to help you succeed * Competitive compensation package with uncapped commission * Global FinTech (Series B) with $236M in funding * First Bulgarian unicorn with +400 employees globally * 4 days in the office per week to collaborate, learn and win together as a team * 30 days of paid time off + 12 work-from-anywhere days * Health and fitness membership * Two company on-sites per year  * Opportunity to use the Payhawk product, with a monthly commuting allowance Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Poland. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.