
fonio · Warsaw
ABOUT FONIO We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love. Our AI hand...
We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually
love.
Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated
8.000+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M.
We live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio
you’ll build alongside the smartest and most ambitious people around.
Join us now to be part of one of Europe's most exciting growth stories!
As Customer Success Manager for the Polish market, you are the primary point of contact for your customer cohort (SMB) once
they've signed. You own their success, satisfaction, and retention end to end.
This isn't passive account management. You actively build the relationship, identify value drivers, and make sure every customer
gets the most out of fonio. You'll spend most of your time in calls and meetings with customers.
engaged
friction, etc.)
setup issues independently
1. 15 min intro call
2. 30 min skill interview
3. 30 min getting to know the country's Go-to-Market manager
4. 20 min culture call with our Founders
Purpose of Position Are you passionate about sales and eager to make a significant impact in the Mid-Market sector? Join our dynamic and motivated team as a key player in our Mid-Market sales strategy for the EE region. You will take charge of managing and developing your own sales and revenue pipeline, focusing on securing high-revenue merchants for our network. If you are ready to work with advanced clients and advance your career, this is an excellent opportunity for you. Reporting to the Mid-Market Sales Team Leader, you will be expected to achieve sales targets and contribute to the team's objectives through your results-driven and client centric approach, while continuously developing your sales skills. This role offers the opportunity to sign clients globally, while providing a platform for personal and sales development. Key Tasks * Drive Sales Success: Focus on achieving ambitious sales targets through the effective use of your sales skills and various sales methods. Engage in daily sales activities, including prospecting, lead qualification, and deal closure, to expand our customer base across the DACH region. * Full Sales Cycle Ownership: Take charge of the entire sales process, from prospecting and qualifying leads to responding to RFIs and RFPs, presenting compelling proposals, negotiating terms, and closing deals, all while ensuring compliance with company standards and legal requirements. * Event Engagement: Represent the company at industry events, conferences, and trade shows to network with potential clients and generate new business opportunities. Utilize your sales skills to engage with prospects, present our solutions, and secure new partnerships. * Sales Pipeline Management: Keep your sales pipeline in Salesforce up-to-date and accurate, consistently reflecting opportunities and contracts pending closure. Monitor and manage these opportunities to ensure a steady flow of business. * Collaborative Integration: Work closely with Finance, Integrations, and Account Development teams to ensure a seamless transition for new clients, from contract signing to full integration and launch. * Market Intelligence: Conduct thorough research on target brands, including their current affiliate activities, key contacts, and industry positioning, to tailor your approach and maximize success. * Achieve Performance Excellence: Consistently meet and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution of sales activities. Skills & Experience * Over 3 years of experience in commercial roles, focusing on new business development in SaaS sales, digital marketing, affiliate marketing, B2B marketplaces or related industries. * Proven track record of achieving and exceeding sales targets, with a strong ability to identify and capitalize on business opportunities. * Excellent communication and relationship-building skills, dedicated to finding out what the client needs to offer them the right Awin product and service. * Strong communication skills, with native proficiency in polish, business fluency in English, enabling effective interaction with clients and stakeholders at various levels of seniority. * Self-driven and commercially savvy, capable of independently managing projects in a fast-paced international environment. * A solid foundation in sales skills is required, with prior experience in the industry being essential. * Key skills include active listening, cross-functional engagement, negotiating, proactivity, client orientation, and various sales and communication methods, including consultative selling to accurately identify and meet client needs. * Fluent Polish and English skills (written and spoken) are required for this role, German is a plus. Our Offer * Flexi-Week: We prioritise your mental health and wellbeing by offering a flexible four-day Flexi-Week (a lighter or completely disconnected day) at full pay, with no reduction to your annual holiday allowance. * Hybrid Working: We offer an international culture and flexibility through our hybrid working model. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. * Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. * Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-AM1
Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver. If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact As our Partner Manager for Poland, you will be the architect of Mollie’s ecosystem in one of our most important growth markets. You aren't just managing relationships; you are building a network of digital agencies, ERP providers, and e-commerce platforms that serve as the primary engine for our expansion in Poland. Based in Warsaw (or working remotely within Poland), you will own the end-to-end partner lifecycle. Your mission is to make Mollie the "top of mind" payment provider for Polish partners, ensuring that when they build for their merchants, they choose Mollie. This is a high-autonomy role where you will define how we win in the Polish market. What you’ll ship * Build and Scale the Partner Ecosystem: Identify, recruit, and onboard high-impact partners, including digital agencies, e-commerce platforms, and ERP integrators. * Drive Indirect Revenue: Own the commercial targets for the Polish partner channel, ensuring a consistent flow of high-quality merchant referrals. * Enable Partner Success: Conduct product training, workshops, and joint marketing activities to ensure our partners are experts in the Mollie value proposition. * Execute Joint GTM Strategies: Work closely with the Marketing and Sales teams to launch local campaigns and events that solidify Mollie’s presence in Poland. * Act as the Voice of the Market: Gather feedback from the Polish ecosystem to influence our product roadmap, ensuring our features stay ahead of local market needs. * Manage Performance: Use Salesforce to track partner health, pipeline growth, and conversion metrics, providing regular insights to the CEE leadership team. What you’ll bring * 3-5+ years of experience in Partner Management, Business Development, or Channel Sales, ideally within Fintech, E-commerce, or SaaS. * Polish and professional English: You can negotiate complex deals and build deep trust in both languages. * Deep Polish Market Knowledge: You already have a network or a strong understanding of the Polish e-commerce landscape and its key players. * A "Farmer & Hunter" Mindset: You are equally comfortable hunting for new strategic partnerships as you are nurturing and growing existing ones. * Commercial Acumen: You understand the economics of partnerships and know how to build mutually beneficial business cases. * Technical Curiosity: You can hold your own in a conversation about APIs and integrations, helping partners understand how Mollie fits into their tech stack. Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie is really like. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us. Role Mission We've just hit a major milestone: $100M ARR in revenue, and we're celebrating by opening our newest office in Warsaw. This is a rare opportunity to build the region from scratch and be a part of a huge success story.! As our Founding Business Development Representative for the Polish market, you won't just be generating new leads, you'll be shaping how Payhawk shows up in the Polish market: being the first to introduce our platform to potential customers, building relationships and driving pipeline opportunities for our Account Executives, and laying the foundation for the team that follows you. This is a critical role in driving our company's growth, and you will play a pivotal role in expanding our customer base and revenue. What will your day look like? * Take ownership of your outbound prospecting campaigns, using a mix of outreach strategies—such as emails, calls, social selling, and events—to engage prospective clients * Leverage marketing-led demand generation campaigns, identifying and following up with prospects to build relationships and generate leads * Build a strong sales pipeline for the UK market, specifically targeting companies with over 200 employees that fit our Ideal Customer Profile * Proactively identify new niches and create innovative campaign ideas to continuously improve outreach * Analyse your outreach efforts and campaign results to draw insights and refine future strategies * Manage a pipeline of potential clients, ensuring consistent coverage to exceed monthly targets and drive sustainable growth What does it take to be a successful BDR at Payhawk? * A drive to exceed sales targets and progress quickly your career * Motivation to make a measurable impact * Resilience and a growth mindset * Feeling comfortable working in a fast-paced environment * Strong communication and relationship-building skills * Fluency in English (min. C1) and native Polish * Excitement to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact Why should you join us? * Clear development opportunities toward a Senior BDR role, followed by a transition into an Account Executive position * Structured onboarding, sales coaching, and powerful enablement tools to help you succeed * Competitive compensation package with uncapped commission * Global FinTech (Series B) with $236M in funding * First Bulgarian unicorn with +400 employees globally * 4 days in the office per week to collaborate, learn and win together as a team * 30 days of paid time off + 12 work-from-anywhere days * Health and fitness membership * Two company on-sites per year * Opportunity to use the Payhawk product, with a monthly commuting allowance Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Poland. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.