Floor Manager - White City House, West London

Soho House

The Role…  At Soho House, a Bartender plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you’ll ensure that the bar is fully operational, stocked, and always presented to the highest standard Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.  * Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.  * Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.  * Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.  * Ensure compliance with licensing, health & safety, and hygiene standards always.  * Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.  * Process orders accurately using the POS system and ensure all billing is completed to club standards.  * Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.  * Handle member queries and feedback confidently, escalating any concerns to management as appropriate.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2 -3 years’ experience in similar capacity * Strong cocktail knowledge, including classics, techniques, and spirits.  * Exceptional interpersonal skills and a confident, calm presence during busy services.  * Ability to work efficiently while maintaining high standards and attention to detail.  * Experience working with POS systems, stock control, and basic reporting.  * Team player with a flexible, professional, and positive attitude.  * Fluent in English, both written and spoken.  * Personal License or willingness to obtain one (preferred).    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

The Social Hub

Your Mission, Should You Choose to Accept It  You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Supervisor, Clubhouse, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our members feel valued and leave smiling. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.  In Case You Don’t Know Who We Are  Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.    What You’ll Do  * Lead the front-of-house team during service and set a positive, upbeat tone  * Guide your crew on the floor, helping them solve small issues in the moment  * Support training and onboarding for new team members  * Keep daily operations smooth by checking setups, stock, cleanliness and safety. You know everything about the daily opening and closing tasks.  * You lead the team with a helicopter view. Staying present on the floor, looking forward to what needs to be done and arranging it accordingly. You chat with members and jump in to support the team whenever and wherever is needed.  * Handle transactions accurately and pass on any irregularities  * Kick off and recap the shifts: Inform the team of the goals and structure for the shift, if we are out of stock of any items, and motivate the team.  * Work closely with the kitchen and bar teams to keep service flowing. With the housekeeping team keeping the place looking spotless and the Membership team to maintain a knowledge and understanding of our members.  * Report maintenance issues and operational concerns to the technical department and management, if required.  * Recognize and greet our members by name, remembering what they like to order the stories they have told you and ensure high member satisfaction. You ensure VIP guests get extra special attention and treatment.  * Handle guest complaints professionally and resolve problems quickly.  * You are the product expert. You know your wine from your beers from your cocktails and the food menu inside out.  * You set the mood of the shift, personally through your work ethic, body language and mood and professionally through the lighting, music, and tempo.  * Follow and uphold hotel service, food and beverage quality and grooming standards.     What You’ll Have  * You have 1-2 years of experience in a Supervisory role  * You bring confidence leading a team during service  * You communicate clearly and directly and stay calm when things get busy  * You have an eye for detail and keep service consistent  * You bring genuine hospitality energy and enjoy being guest-facing  * You work well with different teams and lead by example  * You act like an owner.   * You manage the staff costs of the shift and send people home early if needed.  * You speak English and ideally some Dutch. Extra languages are a bonus    What We Offer  * The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future    * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change    * The chance to learn and grow in your role with the potential for future growth    * Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!    * A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff    At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Monumental

Monumental is automating on-site construction with robotics and software. Our mission is to make construction software-defined and autonomous - a future where beautiful, bespoke buildings go up in a single day, with minimal labour. We're a growing team of engineers, operators and technicians from companies like Palantir, Qualcomm, Dyson, Shopify, Tesla, Meta and Google DeepMind. It's still the early days of building the company, and this is a chance to make an outsized impact on a problem that matters. From day one, you’ll be working with an experienced founding team, backed by a $32M Series B led by Khosla Ventures and Plural. Monumental is based in the city centre of Amsterdam, in a beautiful facility with an fully equipped workshop and robot testing floor. We build the whole stack in-house - hardware and software, we're explicitly not a hybrid or remote-first company - you can't build robots or walls from home, so we're onsite five days a week.   Read more on why we believe you should spend your time working on construction, and learn about our vision and company. You might enjoy Based in Europe’s film on how we’re fixing Europe’s housing shortage, or this video by Andreas Klinger of what our office looks like. About the role Over the last few years, Monumental has gone from developing a product that works and delivering our first pilots to building at scale - a fleet of 150+ robots that have laid bricks for 90+ homes, a school, a community centre, a hotel, and 150+ m of canal walls. We're taking on more construction projects - "deployments" - every month, with more robots, more people, and now in new markets as we scale from the Netherlands into the UK and US. We're hiring versatile operators who want to run a deployment as if it were their own business. Behind every one of these projects is a Deployment Manager who owns it end to end. In practice this is five jobs in one: site foreman, operations manager, account executive, analyst, and project manager. You make the build plan, deploy yourself with your team on site as a subcontractor, manage the contractor relationship, and take responsibility for delivering quality walls, finished on time - in construction, one of the most chaotic industries there is. Your goal will be to run multiple deployments in parallel, overseeing complex and high stakes projects. One day you're up at dawn, travelling to site, cutting bricks, running the schedule, working with the general contractor and watching your build plan go up brick by brick. The next you'll be at our facility analysing your deployment's P&L and building the systems that improve your margin on the next deployment. You’ll own delivery and translating friction you observe on-site to our R&D team. This is hard, on-site operations, and some of the most rewarding work you'll find. Robots break, weather turns, the contractor changes the plan, and it's on you to keep the build moving. You'll have an extraordinary amount of autonomy. It's an excellent fit if you've founded a company before, or if you're looking for an entrepreneurial role where you can make outsized impact. What you’ll do * Plan the logistics of a deployment: decide how many and which robots and humans to send, coordinate with other subcontractors, and make both a day-to-day operational plan while also thinking about the bigger picture and how your decisions impact our unit economics. * Spend time on the construction site, overseeing, managing, and motivating the team; liaising with the general contractors and other stakeholders; and generally representing the company and selling our story. You’re comfortable speaking with the guys building scaffolds, the CEOs of the biggest general contractors, and our engineers, all on the same day. * Build the operational systems that make each deployment run better than the last - spotting inefficiencies, fixing processes, improving margin * Work with our existing customer base and drive growth of new construction projects and, in the future, adjacent product lines beyond bricklaying. * Own the P&L of your deployment and propose ways to continuously improve our unit economics. * Support hiring and interviewing additional robot and deployment operators. What we’re looking for * Minimum of 3 years of experience in management as a startup founder, GM, in operations, strategy, business development or a similar area. * Given the local nature of the construction industry, this role requires you to be a native Dutch speaker. * You generally need to be an excellent communicator and be comfortable speaking with a broad range of personas. * You don’t mind getting your hands (literally) dirty to get the job done. * A strong bias-to-action and getting-shit-done mentality with the required tenacity and speed. The emphasis of this role is execution, not analysis. * You’re comfortable in a high-stress environment. Things constantly go wrong at construction sites, the stakes are high, and we’re introducing new technology with novel failure modes. * Raw intellectual horsepower and eagerness to learn. We expect this role to have a steep learning curve whatever your background, and this role might in practice feel like a completely new job every 3-6 months. You’ll learn a lot about construction, robotics, and being part of a high-growth, hard-tech company. * Experience and ability to manage, lead, and motivate a (small) team. * Strong operational and analytical skills. You can build a spreadsheet with a clear operational plan, or present a P&L and model various scenarios and drivers. You’re a strong project manager. Why Monumental? Joining Monumental means being at the forefront of a movement aimed at making significant strides in the construction industry. Here, your work has the potential to impact not just the company but the future of how we build. If you're driven by innovation, eager to tackle complex challenges, and ready to make a tangible difference, we want to hear from you.   For open applications (where you don’t see an exact role match), please reach out to us at: iwanttojoin@monumental.co - share with us the most interesting or challenging project you’ve worked on, why you want to join and your CV or portfolio.   Unfortunately we do not currently support internships.   If you don’t meet all the qualifications here but are excited about Monumental and feel you’d still be able to help us solve difficult problems, do get in touch. We welcome generalists who focus on outcomes and are eager to learn on the job.