Sales Development Representative

Carwow

OUTBOUND SALES REPRESENTATIVE OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.   WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! OUTBOUND SALES @ CARWOW We are seeking a dynamic and driven Outbound Sales Representatives to join our Sell My Car team. In this role, you will be crucial in guiding car sellers through the Carwow auction process, ensuring a smooth and successful experience for them while maximizing their chances of selling their vehicles. You'll combine your communication skills with a customer-centric approach to build rapport with sellers and ensure they are fully informed and confident throughout the process.   KEY RESPONSIBILITIES * Manage a lead pipeline of potential customers looking to sell their car via our online auction. * Review car listings uploaded by sellers for accuracy and completeness, working proactively with sellers to address any omissions or errors before their car enters the auction. * Utilise and build your industry knowledge to provide expert advice and guidance to customers, balancing their price expectations with market realities to maximize their chances of a successful sale. * Clearly explain the Carwow auction process to sellers, ensuring they understand each step and are committed to selling their car through our platform. * Handle negotiations & customer objections. * Communicate effectively with sellers via phone, email, live chat, and SMS, addressing any questions or concerns. * Maintain accurate records of all interactions with sellers, ensuring seamless handovers to other teams as needed. * Working within a team to Contribute to the overall performance by consistently meeting individual targets against vehicles listed & Pipeline conversion. * Collaborate with cross-functional teams to provide insights and feedback, contributing to the overall growth and success of Carwow.   KEY REQUIREMENTS * Experience working within a target focused environment and managing a pipeline independently. * Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds. * A proactive and customer-focused approach, with a genuine desire to help sellers achieve their goals. * Strong attention to detail and organizational skills to ensure listing accuracy and efficient follow-up. * Ability to work independently and as part of a team, contributing to a positive and collaborative work environment. * Comfort working with various communication channels, including phone, email, live chat, and SMS. * Flexibility to work within the team's operating hours of 9 am-7 pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week). * Hybrid working available, with a minimum requirement of 3 days per week in the office. * Enthusiasm for the automotive industry is a plus.   BENEFITS * Competitive salary + commission * Company share options * Enhanced holiday package * 28 annual leave days * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Pension scheme via Royal London * Vitality Private Healthcare * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for   Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION Join the Carwow Leasey division in Winnersh as a Fulfilment Administrator and play a pivotal role in our growth. You will empower our sales team by keeping daily operations running smoothly, tackling key administrative tasks, and championing process efficiencies. Beyond the data, you’ll be a key point of contact-cultivating strong, collaborative relationships with our customers, suppliers, and strategic leasing funders to drive Leasey’s continued success. KEY RESPONSIBILITIES The Fulfilment Assistant role is very much a 'hands-on’ role, where we are looking for someone to work closely with the Fulfilment Manager, and to be proactive in developing and supporting the growth of the department, establishing efficient processes in line with the growth of the business unit. * Owning the operational lifecycle by managing day-to-day dealer relationships, processing orders, and providing proactive updates to our customers. * Taking the lead on administrative duties, including the independent handling of finance documents, delivery bookings, and submitting delivery packs for payout. * Establishing strong professional credibility with our external stakeholders, specifically within our network of Dealers and Funders. * Supporting the health of the team by offering helpful feedback to peers and assisting with the coordination of our collective workload. * Maintaining an open-minded and proactive approach to change, while adapting to new process improvements to ensure there is no friction or bottlenecks. KEY REQUIREMENTS * Experience of working in a similar role within the vehicle leasing industry * An ability to work under pressure and meet team targets * Self-driven, focused, results and quality oriented * Strong negotiation skills * Work as part of a team or on your own initiative * Good organisational & administration skills and able to prioritise workload based on business critical needs * Reliable, resourceful, and approachable * Excellent verbal and written communication skills / Telephone manner * Excellent attention to detail and accuracy * Strong emotional intelligence and people skills * Entrepreneurial spirit with appetite for rapid growth organisation * Knowledge of vehicle leasing and motor industry * Solutions focused and proven ability to pro-actively determine a positive outcome * Computer literate. Must be a proficient user of Microsoft suite of packages including Word, Outlook, Excel and PowerPoint, where needed. INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins video-call with the 2 members of our Carwow Leasey team * Step 4: Values Interview WHAT’S IN IT FOR YOU * Hybrid working - minimum 3 days per week in Winnersh * Competitive base salary * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money * Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally. Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION Join the Carwow Leasey division in Winnersh as a Leasing Administrator and play a pivotal role in our growth. You will empower our sales team by keeping daily operations running smoothly, tackling key administrative tasks, and championing process efficiencies. Beyond the data, you’ll be a key point of contact-cultivating strong, collaborative relationships with our customers, suppliers, and strategic leasing funders to drive Leasey’s continued success.   KEY RESPONSIBILITIES The Leasing Administrator role is very much a 'hands-on’ role, where we are looking for someone to work closely with the Fulfilment Manager, and to be proactive in developing and supporting the growth of the department, establishing efficient processes in line with the growth of the business unit. * Owning the operational lifecycle by managing day-to-day dealer relationships, processing orders, and providing proactive updates to our customers. * Taking the lead on administrative duties, including the independent handling of finance documents, delivery bookings, and submitting delivery packs for payout. * Establishing strong professional credibility with our external stakeholders, specifically within our network of Dealers and Funders. * Supporting the health of the team by offering helpful feedback to peers and assisting with the coordination of our collective workload. * Maintaining an open-minded and proactive approach to change, while adapting to new process improvements to ensure there is no friction or bottlenecks.   KEY REQUIREMENTS * Experience of working in a similar role within the vehicle leasing industry * An ability to work under pressure and meet team targets * Self-driven, focused, results and quality oriented * Strong negotiation skills * Work as part of a team or on your own initiative * Good organisational & administration skills and able to prioritise workload based on business critical needs * Reliable, resourceful, and approachable * Excellent verbal and written communication skills / Telephone manner * Excellent attention to detail and accuracy * Strong emotional intelligence and people skills * Entrepreneurial spirit with appetite for rapid growth organisation * Knowledge of vehicle leasing and motor industry * Solutions focused and proven ability to pro-actively determine a positive outcome * Computer literate. Must be a proficient user of Microsoft suite of packages including Word, Outlook, Excel and PowerPoint, where needed.   INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins video-call with the 2 members of our Carwow Leasey team * Step 4: Values Interview   WHAT’S IN IT FOR YOU * Hybrid working - minimum 3 days per week in Winnersh * Competitive base salary * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money * Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally. Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.