Search results for "German Consumer Credit Market"

Anyfin

Location: Stockholm, Sweden Language Requirement: Native-German Work Hours: Monday–Friday, 08:00–17:00 (1 weekly WFH day) ---------------------------------------------------------------------------------------------------------------------------------- HELP PEOPLE TAKE CONTROL OF THEIR FINANCES — JOIN US AT ANYFIN At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team. We’re now hiring a German-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. ---------------------------------------------------------------------------------------------------------------------------------- ⭐ WHAT YOU’LL BE DOING As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your responsibilities: * Communicate with customers across email, chat, phone, and social media * Ensure top-quality customer experience - every interaction counts * Follow credit policies and regulatory standards with precision * Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation * Analyze and evaluate credit applications to produce responsible, transparent offers * Suggest and implement improvements to processes, tools, and workflows * Collaborate closely with a supportive, energetic, cross-functional team ---------------------------------------------------------------------------------------------------------------------------------- 🌟 WHO YOU ARE You’re in the early to mid stages of your career, combining enough experience to make confident decisions with a strong hunger to grow within fintech. YOUR BACKGROUND You likely have 1-4 years of experience in: * Customer service (banking, fintech, insurance, telecom, travel, or similar) * Credit risk assessment, AML/KYC, financial services, or advisory roles * Sales or support environments where empathy and communication are key You don’t need to be senior - but you do bring maturity, ownership, and reliability to every task. ---------------------------------------------------------------------------------------------------------------------------------- 🧠 SKILLS & COMPETENCE LANGUAGES * Native-level German * Fluent English * Bonus: Swedish or Finnish TECHNICAL & ANALYTICAL SKILLS * Excellent communication skills across written and spoken channels * Strong attention to detail and comfort working in regulated environments * Ability to assess creditworthiness quickly and accurately Comfortable interpreting financial data and customer information * Familiarity with AML/KYC or a willingness to learn * Familiarity with AI ---------------------------------------------------------------------------------------------------------------------------------- 💛 MINDSET & PERSONALITY You thrive in a role where customer impact is real and immediate. You are: * Customer-obsessed — motivated by helping people improve their financial lives * Fearless & proactive — you take initiative and challenge how things can be improved * Positive & team-oriented — uplifting the people around you comes naturally * Structured yet adaptable — you follow processes while embracing change * Multitasking-friendly — you enjoy switching between service, analysis, and admin tasks ---------------------------------------------------------------------------------------------------------------------------------- 🚀 WHAT DRIVES YOU * Growing your career in fintech * Working ethically and helping customers regain financial control Being part of an ambitious, international, mission-driven team * Making real impact - not just executing routine tasks ---------------------------------------------------------------------------------------------------------------------------------- 🎁 WHAT WE OFFER * A modern office in central Stockholm * A diverse team from all over the world * Real opportunities for learning, development, and career progression * A supportive and high-performing Communications & Operations team * Breakfast, after-work hangouts, wellness perks, and top-tier tech gear * A workplace that values curiosity, innovation, and continuous improvement This is your chance to join a bold fintech company transforming financial health and to grow alongside a team that’s only getting started. READY TO MAKE A DIFFERENCE? We can’t wait to meet you. Apply today and help us build a fairer financial future for everyone.

Anyfin

HELP PEOPLE TAKE CONTROL OF THEIR FINANCES. JOIN US AT ANYFIN At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team. We’re now hiring a Swedish-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. The position is based in Stockholm. 🙌 WHAT YOU’LL BE DOING As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your responsibilities: Credit Application Processing: * Review and evaluate incoming credit applications using our internal tools. * Ensure accuracy and completeness of customer information and documentation. * Follow internal guidelines and regulatory requirements throughout the process. System & Process Feedback: * Identify recurring issues, system bugs, edge cases, and customer pain points. * Provide structured, actionable feedback to Product, Engineering, and Operations leads. * Track anomalies and escalate issues with clear summaries (steps to reproduce, expected/actual outcomes, screenshots, etc.). Conversion & Quality Focus: * Spot patterns that may affect approval rates or customer experience. * Suggest improvements to workflows, rules, or system logic. * Maintain high throughput without sacrificing attention to detail or compliance. Collaboration: * Work closely with the Credit, Product, and Communications Team * Communicate findings clearly and contribute to cross-functional discussions on improving the application journey. 🧠 Qualifications & Skills Experience: * 1–2 years experience in fintech operations, underwriting support, KYC/KYB, QA, customer operations, or similar roles. * Experience working with internal tools, multi-step workflows, or case management systems. Technical & Analytical Abilities: * High system literacy; comfortable learning complex internal tools quickly. * Strong pattern recognition and analytical thinking. * Ability to differentiate between user error, data inconsistency, and actual system faults. Soft Skills * Exceptional attention to detail and structured working style. * Strong written communication—able to summarise issues succinctly. * Proactive mindset with a natural curiosity for how systems and processes work. * Comfortable in a fast-paced environment with evolving processes. Bonus Skills * Experience in credit products, consumer lending, or financial regulations. * Exposure to QA workflows, bug reporting, or user journey testing. * Knowledge of basic metrics (e.g., approval rate, drop-off points, SLAs). LANGUAGES * Native-level Swedish & fluent in English * Bonus: Knowledge in one of our other core market languages 🚀 WHAT DRIVES YOU * Growing your career in fintech * Working ethically and helping customers regain financial control Being part of an ambitious, international, mission-driven team * Making real impact - not just executing routine tasks 🎁 WHAT WE OFFER * A modern office in central Stockholm * A diverse team from all over the world * Real opportunities for learning, development, and career progression * A supportive and high-performing Communications & Applications team * Breakfast, after-work hangouts, wellness perks, and top-tier tech gear * A workplace that values curiosity, innovation, and continuous improvement This is your chance to join a fintech company transforming financial health and to grow alongside a team that’s only getting started. READY TO MAKE A DIFFERENCE? We can’t wait to meet you. Apply today and help us build a fairer financial future for everyone.

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences.  The Difference You Will Make: The International Product Marketing team is part of the worldwide Product Marketing team and we are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local teams, while maintaining close alignment with the global organization. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world. As the Product Manager based in our EMEA region, you will report to the Product Marketing Director for International Markets. You will play a pivotal role in understanding the needs, pain points, and wants  of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features in major releases and for test and learn pilots, after having successfully championed for customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with the communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality. This role is based in London (or within easy commuting distance).  A Typical Day:  * Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources. * Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. * Implement best-in-class product development and management practices. * Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. * Advocate for and execute new products that deliver impact for our business and users. * Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams * Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn * Define goals and success with clearly measurable objectives and key results for your area. * Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. * Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. * Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners. * Develop and deliver engaging product demos to press, showcasing key features and functionalities. Your Expertise: * 8-12 years of product management experience. * Fluency in English and at least one other European language (strong preference for Spanish, French, or German) due to market needs. * Demonstrated track record of product leadership.  * Comfortable with doing individual contributor product management work. * Success in building and scaling global consumer products and ecosystems that people love. * Experience creating product messaging and delivering to customers and the media. * Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization. * Ability to effectively use data and perform business analysis to support product strategy/decisions. * Capable of driving execution across teams in a fast-paced environment. * Highly collaborative and results oriented. * Ability to travel at least 25% of the time Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £112,000—£140,000 GBP

Northmill Bank AB

Northmill Bank is a challenger bank at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal. Northmill Bank was founded in 2006 and has grown to over 240 employees in 3 countries, 4 000 merchants and 600 000 end users. We use the latest technology to develop safe, smart, and user-friendly products for our customers. They are the sole reason why we do what we do. We are a 100% cloud-based product company where technology is the driver to create smarter banking products. Grab this opportunity to be a part of us and our journey! About the role We’re now looking for a Credit Analyst to join our growing Credit team at Northmill. As part of our international expansion, Northmill is entering the German market, and this role will be one of the first key hires in that journey. You will play a central role in building and optimizing our credit strategy in Germany, ensuring sustainable and profitable growth from the very start. This is a unique opportunity to shape credit policies, influence portfolio performance, and contribute to establishing Northmill as a strong player in a new market. You will report to the Head of Credit Risk for B2C. Responsibilities Analyze and monitor the entire credit cycle to continuously optimize the bank’s credit policies Use data-driven insights to propose enhancements that improve portfolio performance and manage credit risk Present recommendations to the Credit Committee and follow up on the outcomes of approved changes Track and evaluate lending portfolios from new account origination through collections, addressing deviations from expectations Collaborate with Data Scientists and Data Engineers to develop credit models and ensure the bank’s data infrastructure effectively supports analytical and credit needs Work cross-functionally with Product and Marketing to balance growth and risk Represent the Credit department in wider business projects and initiatives Who you are You have a strong analytical mindset, excellent attention to detail, and the ability to communicate complex insights in a clear and actionable way. You’re curious, proactive, and comfortable making recommendations even when all the data isn’t perfect. You enjoy working in a dynamic environment and are motivated by the opportunity to build something new and make a tangible impact from day one. Qualifications Bachelor’s or Master’s degree in a relevant field At least 2 years of experience as a Credit Analyst, Data Analyst, or in a similar analytical role Direct experience with the German consumer credit market Fluency in German and English Proficiency in SQL or Snowflake for data querying and manipulation What we offer A fantastic office in a prime Stockholm location with great spaces and views An independent role with the opportunity to make a real impact Great opportunities for professional development Health - 5 000 kr health care allowance Conference abroad every other year Breakfast and fruits every day, as well as "holy fika” each Friday Regular after work and celebrated successes at the office Apply today and be a part of Northmill!

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here. The Difference You Will Make The International team makes Airbnb’s products more local. You’ll deploy a deep and nuanced understanding of regional needs, cultural and linguistic norms, and regulatory environments to craft language and interfaces that resonate with local audiences. Working alongside the London-based team, you’ll support the design of country-specific features for key markets including Italy, Germany, Spain, France and the UK. You will collaborate with cross-regional partners such as country managers, localization experts, linguists and translators, researchers, product specialists, engineers, and data scientists to craft meaningful and inclusive products that empower guests and hosts around the world.  This role is based in London (or within easy commuting distance).  A Typical Day * Write clear and concise copy across multiple product touch-points * Define and drive the UX Writing function within Global Markets, establishing workflows, partnerships, and standards for a newly forming team, including reviewing and mentoring other UX writers * Drive strategy and UX Writing deliverables across multiple highly complex projects  * Develop inspiring, strategic ideas based on product requirements, data, and/or research * Consider what language and design patterns best serve the UX * Present content and design work to Design Directors, executives, or other stakeholders on your projects * Drive consensus with stakeholders and/or partners on content recommendations * Manage copy deadlines and deliver detailed copy across multiple projects * Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization, country managers—to ensure we have the proper input on our work * Partner closely with the central UX Writing team to ensure Global Markets work is aligned with shared standards, voice, and quality bar Your Expertise * 12+ years of experience in UX writing, content design, or content strategy * Background within global consumer tech companies or marketplaces preferred * Proven ability to lead content/copy work from concept to detailed design * Experience working with localization platforms and/or translation services * Experience working with and presenting to executive teams * Experience writing content principles, messaging frameworks, and style guides * Proven ability to collaborate with cross-functional teams in all stages design & build * Solid understanding of user experience design principles and interaction patterns * Comfortable working independently in a fast-paced environment * Proven ability to move work forward in an ambiguous work environment * Comfortable working alongside other design disciplines in Figma, our primary collaboration tool * Passion for Airbnb’s mission, commitment to diversity, and global mindset * Bilingual in German, Spanish, French, or Italian is welcome (but not required)   Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £126,000—£158,000 GBP