Restaurant Manager - Winthrop Center

The Role…  At Soho House, the Restaurant Manager is responsible for overseeing the full operation of the Club’s dining spaces, ensuring a seamless and exceptional experience for members and their guests. This role is key to maintaining the highest standards of service, staff performance, and operational efficiency in a refined and fast-paced hospitality environment.   You will lead by example on the floor, motivating your team to deliver polished, personable service while managing the day-to-day running of the restaurant. You will work closely with the Head Chef, Events, and Membership teams to create memorable dining experiences that reflect the values and culture of the Club.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rate; Any Bedroom, Any House, $100 a night * Private Health and Dental Care * Life Assurance * Day off on your birthday * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. * Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. * Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development. * Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. * Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team.. * Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. * Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. * Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Values   * A strong understanding of product from food and drink to accommodation   * Implementing, overseeing and understanding the commercial viability of your business  * Effective hands-on day to day management and problem solving both front and back of house operations  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * Minimum of 3+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously

Job Advertisement – Restaurant Manager Restaurant Manager – Carbon, Gothenburg Carbon is an award-winning restaurant in the heart of Gothenburg, known for exceptional hospitality, carefully crafted seasonal menus, and a commitment to quality in every detail. We are now looking for a Restaurant Manager who will take overall responsibility for the daily operation of the restaurant and help us continue delivering an outstanding guest experience. About the role As Restaurant Manager, you will be responsible for ensuring that the restaurant operates efficiently every day while maintaining Carbon's high standards of service, quality, and professionalism. You will work closely with the owners, kitchen team, and front-of-house staff to create a positive work environment and an exceptional experience for every guest. The role includes: · Leading and coordinating the daily operation of the restaurant · Planning staff schedules and allocating resources efficiently · Recruiting, onboarding, and developing team members · Ensuring excellent customer service and guest satisfaction · Monitoring operational performance and implementing improvements · Managing inventory, purchasing, and supplier coordination · Following up on budgets, costs, and operational KPIs · Ensuring compliance with food safety, hygiene, and workplace safety regulations · Creating efficient routines and maintaining high operational standards · Supporting the team during service whenever needed Who we are looking for We are looking for a motivated and hands-on leader who enjoys working in a fast-paced environment and is passionate about delivering outstanding guest experiences. You are an organized and reliable team player with excellent communication skills and a natural ability to motivate others while maintaining high standards of service and quality. You are someone who: · Has several years of experience in a leadership or management role · Can lead, motivate, and develop teams with confidence and respect · Is highly organized and able to plan and prioritize effectively · Works well under pressure and makes sound decisions · Has strong problem-solving skills and a proactive mindset · Understands the importance of customer service and guest satisfaction · Is committed to maintaining high standards of quality, hygiene, and workplace safety · Takes responsibility, shows initiative, and leads by example · Speaks English fluently; Swedish is an advantage but not required Previous management experience in restaurants, hotels, retail, or other customer-facing businesses is highly valued. We also welcome candidates with transferable leadership and operational management experience. We offer · A leadership role in one of Gothenburg's respected restaurants · The opportunity to influence daily operations and future development · A professional and ambitious team · Competitive salary based on experience · Long-term career opportunities · A workplace built on quality, collaboration, and continuous improvement If you are a structured leader with strong operational skills and a passion for building successful teams, we would love to hear from you. Apply by sending your CV and a short personal letter.