Are you ready to excel in a dynamic work environment where your engagement and enthusiasm shine? We're seeking individuals who

thrive in fast-paced settings and possess a genuine passion for serving customers. As a key member of our customer service

department, you'll collaborate within teams and work autonomously to ensure exceptional customer experiences every step of the

way.

In this role, you may also have the opportunity to support across departments, including credit card-related tasks, and

collaborate with colleagues in other countries, such as Sweden. This makes the position a great fit for someone who enjoys

variety, teamwork, and learning new areas of the business.

While experience in the service industry—especially within banking, finance, or call centers—is beneficial, we welcome candidates

with a range of backgrounds, including retail or similar fields. Whether you’re an experienced professional or eager to explore a

new career in customer service, we believe in nurturing talent and providing opportunities for growth.

This is a full-time, temporary position.

KEY RESPONSIBILITIES:

Engage with customers through chat and email, handling inquiries and providing top-tier support.

Manage incoming calls from our credit card and savings account customers.

Support tasks related to credit card services when needed.

Collaborate with colleagues across departments and markets, including Sweden.

Assist with day-to-day office tasks to ensure smooth operations.

* Qualifications and Experience:

Excellent communication skills, both written and verbal, with Norwegian as your primary language.

Comfortable using phones and computers as your main tools.

A positive and approachable attitude, committed to contributing to a supportive and friendly work environment.

Prior experience in customer-facing roles is preferred, especially within retail or related fields.

A genuine interest in helping people and addressing their needs.

Fluent Norwegian language skills.

WE OFFER:

A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.

Opportunities to work remotely as needed, fostering flexibility and work-life balance.

Exposure to an international environment within a rapidly expanding company.

The opportunity to gain experience across departments and collaborate with colleagues in other markets.

Please submit your CV and application letter in Norwegian.

Role

Customer Support Agent

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