
Parloa · Berlin Office; Munich Office; Remotely in Germany
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and
TUI already deploying Parloa at scale.
As a Senior Agent Architect - Partner Success at Parloa, you will play a key role in scaling how we deliver AI Agents through our
partner ecosystem. This is a highly consultative, partner-facing role at the intersection of Solution Engineering, Architecture,
and Consulting. You will work closely with partners and their clients to design, shape, and guide AI Agent implementations,
ensuring successful outcomes while enabling partners to independently execute over time. Rather than focusing purely on hands-on
building, your mission is to co-create solutions, educate partners, and drive strong architectural decisions across AI Agent
deployments.
You will bring deep expertise in LLMs, Prompt Engineering, conversational design, and integrations, combined with the ability to
translate complex technical concepts into clear business impact, challenge assumptions, and guide partners toward scalable,
high-quality solutions.
platforms) via APIs and integration layers
solutions
enterprise environments
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
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ABOUT US At GotPhoto, we are freeing photographers to be more successful. Through our platforms GotPhoto.com and fotograf.de, we help professional photographers simplify and transform the way they work — from photo management and client communication to ordering and payment processing. Our end-to-end workflow and e-commerce solution gives photographers more time to focus on what matters most: being behind the lens. Since 2012, we’ve built a sustainable and profitable business driven by entrepreneurial spirit, innovation, and a deep understanding of photographers’ everyday challenges. Today, thousands of photographers trust our software , creating their own success stories along the way. As the leading e-commerce engine for professional volume photographers and a business backed by EQT, one of the world’s leading private equity firms, we’re powered by a team of 150+ talented and international people building technology that simplifies photographers’ everyday work and helps them focus on capturing meaningful moments. Join us on our journey to empower photographers like never before. YOUR ROLE Do you want to move beyond the world of treating data teams like report factories? Are you ready to step into the future of analytics, acting as a true business logic architect who designs the semantic foundation for both humans and advanced AI data agents? If this sounds like you, then you're the perfect match for us. We have already deployed our own in-house AI analytics agent to handle rapid self-serve questions. Now, we need a brilliant, commercially aware Senior Data Analyst to partner with our CEO Office and Customer Operations teams to own the underlying business context, standardize core metrics, and build the source-of-truth frameworks that power our next chapter of growth. What You’ll Do * Act as a Business Logic Architect: Partner directly with the CEO Office and Customer Operations leaders across our US and DACH markets. Extract tribal business rules from spreadsheets and Slack threads, transforming them into clearly defined, standardized metrics and documentation. * Own Source-of-Truth Products: Design, build, and maintain foundational dashboards in Metabase that serve as the ultimate operating rhythm for leadership. Ensure every asset you publish is treated like a robust product—comprehensive, reusable, and clearly highlighting any logical caveats. * Fuel AI-Driven Analytics: Enrich the semantic context and reliability of GotPhoto’s in-house AI analytics agent. Translate domain rules and metric definitions into structured assets so the agent can accurately execute self-serve analysis without spreading misaligned insights. * Raise the BI Chapter Bar: Serve as a senior technical beacon within the BI chapter. Mentor peer analysts, champion analytical rigor, and systematically turn repetitive ad-hoc ticket spikes into scalable, automated self-serve models. * Bridge the Data Ecosystem: Work collaboratively with the BI Chapter and the Data Platform team, translating complex business logic into clean structural requirements for upstream Snowflake performance and data engineering dependencies. What You’ll Bring Experience * The Strategic Track Record: 5+ years of professional experience in data analytics, with a significant portion spent navigating the fast-paced realities of B2B SaaS, transactional E-Commerce, or global Marketplaces. * Executive Partnership: Proven experience working directly alongside senior leadership or C-level stakeholders, demonstrating the professional maturity needed to challenge assumptions and drive cross-functional metric consensus. Skills * Snowflake & SQL Mastery: Advanced, production-grade SQL skills with deep experience optimizing queries and structuring data logic natively within Snowflake. * Data Product Architecture: Strong understanding of dimensional modeling principles and modern BI tools (Metabase exposure is a massive plus). You know how data needs to look to power flawless, trusted reporting layers. * AI-Augmented Fluency: You already actively leverage AI coding assistants (like Claude, ChatGPT, or similar) to accelerate your own SQL writing, documentation, and QA—possessing the sharp analytical judgment needed to spot hallucinations and validate code accuracy. Mindset * The "Data Product" Philosophy: You don’t just build dashboards to close tickets. You think things through to the absolute end, ensuring everything you build is beautifully documented, maintainable, and highly resilient. * Extreme Ownership & Communication: A natural communicator who can translate highly complex data structures into simple, actionable narratives for non-technical teams, holding yourself to an exceptional bar of data trust and quality. WHY YOU’LL LOVE LIFE AT GOTPHOTO * Best of Both Worlds: We live and breathe a flexible hybrid model. Our beautiful office at Hausvogteiplatz is our vibrant Berlin hub for collaboration, but you have the freedom to leverage the setup that works best for you. * Work from (Almost) Anywhere: We believe in flexibility that respects your lifestyle. Once you have completed your probation, you have the option to work remotely from within Europe for up to 40 days per year. Whether you are visiting family or simply seeking a change of scenery, we support a work-from-anywhere culture that helps you stay inspired. * Recharge & Unwind: We value your downtime. You start with 26 days of leave, plus we love to top that up with additional discretionary "X-days" to make sure you’re truly rested. * Multicultural & Inclusive Team: We thrive on diverse perspectives. Our international team fosters a culture of mutual respect and professional exchange, ensuring that fresh ideas and tolerance are at the heart of everything we build together. * Fuel Your Growth: We’re big on learning. You’ll get a dedicated education budget to explore new ideas and grow professionally. * Exclusive Employee Discounts: Get more for your money with access to the "Benefits at Work" platform, offering significant discounts on top global brands. * Your Benefits, Your Choice: Through Probonio, you get a monthly budget to spend on what matters to you—whether that’s your public transport pass or other flexible perks that fit your lifestyle. WHAT MATTERS TO US Research shows that candidates from underrepresented backgrounds may refrain from applying for positions if they feel they don't meet all qualifications. We strongly encourage you to apply if you’re interested: we're excited to discover how your distinctive experience can enhance our team! We work as one team. Wherever you come from. However, you identify. We believe in equal opportunities.
ABOUT ENGINE At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work. ABOUT THE ROLE As Principal Systems Architect for GTM & Business Systems at Engine, you'll own the end-to-end architecture of the platforms that power how we go to market — Salesforce, Tray.io, Outreach, Slack, ZoomInfo, AWS Connect, and the integration fabric that connects them to Snowflake, our product stack, and our engineering systems. You're not maintaining someone else's setup. You're designing the blueprint, shipping production-grade automation, and setting the technical standard for how GTM systems operate at scale. This is a senior individual contributor role. You architect, you build, and you ship. You partner directly with Sales, Marketing, RevOps, Product, and Engineering to translate ambiguous business problems into durable, metadata-driven systems that scale faster than headcount. WHAT YOU'LL OWN Salesforce Platform Architecture. Own the end-to-end design of Engine's Salesforce stack — Sales Cloud, Service Cloud, Data Cloud, AgentForce, and Experience Cloud. Architect declarative-first, metadata-driven solutions (Flow, Permission Sets, TriggerAction patterns) that minimize technical debt and maximize admin velocity. Set the standard for governor limits, bulkification, sharing, and security across the org. Tray.io Orchestration & Integration Layer. Architect the middleware fabric that connects Salesforce to Outreach, ZoomInfo, Snowflake, Customer.io, AWS Connect, NetSuite, and dozens of GTM tools. Own workflow design, error handling, idempotency, retries, and observability. Make the call on when to use Tray vs. native Salesforce automation vs. Apex vs. event-driven patterns through Kafka. Sales Engagement & Outreach Architecture. Own the technical architecture of Outreach — sequences, triggers, mappings, ZoomInfo enrichment, and the bi-directional sync with Salesforce. Design the signal layer that drives AE/AM workflows, lead routing, and the AI-prioritized actions that show up in the Cockpit every morning. Engineering & Product Interface. Serve as the technical translator between Business Systems and Engineering. Partner with Product and Engineering on event streams (Kafka, webhooks), shared data contracts, Snowflake pipelines, and the customer-facing surfaces that touch Salesforce (Help Center, EVA chat/voice, Atlas). Own the integration patterns that let GTM systems consume product data without becoming a bottleneck. Slack as the GTM Control Plane. Architect Slack as the operational surface for GTM — automated pulse reports, deal alerts, approval workflows, case routing notifications, and incident response. Build Slack-native experiences (Block Kit, slash commands, modals) that move work out of inboxes and into the channels where decisions actually happen. AI & Agent Architecture. Own the systems-side of Engine's AI initiatives — AgentForce design patterns, prompt and data grounding strategies, MCP server architecture, and the orchestration patterns that let agents act on Salesforce, Snowflake, and product data safely. Set the standard for how AI capabilities get deployed into production GTM workflows. Sprint Execution & Communication. Manage your own backlog, prioritize with GTM and RevOps leadership, and ship on a two-week cadence. Communicate async-first. Surface blockers and design trade-offs before they become fires. WHAT YOU'LL BRING Technical Depth * 8+ years architecting Salesforce at scale — Sales Cloud, Service Cloud, Flow, Apex, LWC, Experience Cloud, and Data Cloud. You've designed for governor limits, multi-cloud sharing, and complex sObject models, not just configured out of the box. * Deep, hands-on experience with Tray.io (or equivalent: Workato, Mulesoft, n8n) — including workflow design patterns, error handling, callable workflows, and high-volume orchestration across millions of records. * Production experience with Outreach architecture — triggers, sequences, plugins, ZoomInfo enrichment, and Salesforce sync. * Strong working knowledge of Slack as a platform — Block Kit, slash commands, event subscriptions, and Slack-native workflow design. * Proven experience integrating GTM systems with data warehouses (Snowflake), event streams (Kafka, webhooks), and product systems — REST/SOAP APIs, event-driven architecture, and idempotent design. Systems Thinking & Integration * You think in data models, event flows, and contracts — not screens. You design for downstream reporting, audit requirements, and cross-system consistency. * Comfortable owning the full integration lifecycle: requirements, API review, sandbox, production deployment, observability, and post-launch optimization. * Strong instincts on clicks vs. code, declarative vs. programmatic, Tray vs. Apex vs. Kafka — and the ability to defend each call with business and technical reasoning. Engineering Collaboration * You speak the language of Product and Engineering. You read PRDs, review code, comment in GitHub PRs, and hold your own in architecture reviews. * Hands-on with version control, sandbox strategy, CI/CD for Salesforce (sfdx, scratch orgs, metadata deployments), and modern DevOps patterns. * Familiar with event-driven patterns, message queues, and the realities of distributed systems — eventual consistency, retries, dead-letter queues, and the difference between at-least-once and exactly-once delivery. Speed & Execution * Action-biased. You ship, iterate, and don't wait for perfect specs. * AI-driven builder — fluent with Claude Code, Cursor, MCP servers, and AgentForce. You use AI to accelerate time-to-production on integrations, reviews, and documentation. Communication * Tight, clear async writer — design decisions, blockers, and risk flags without being prompted. * Shows up to syncs with recommendations, not status. * Escalates early and with proposed solutions. * Translates technical architecture into business impact language for Sales, RevOps, Marketing, and CX leadership. BONUS * Experience with AgentForce, Data Cloud in production. * Background building AI SDR, lead scoring, or account prioritization systems. * Experience architecting call intelligence and conversational AI platforms (Attention, Gong, AWS Connect, Twilio) * Previous experience as the bridge between Business Systems and Engineering at a high-growth, venture-backed company. * Salesforce certifications (Platform Developer II, Application Architect, System Architect, or CTA-track). WHY ENGINE * Full ownership of the GTM systems stack — no siloed scope, no waiting on another team to build what you need. You architect and ship. * Direct partnership with Sales, RevOps, Product, and Engineering leadership who understand systems and value speed. * A Business Systems team that rewards rigorous execution and proactive communication over process theater. * You're joining at a pivotal moment. Engine is scaling rapidly, and the systems you build will directly shape how the company operates. #LI-MH1 Applications for this role will be accepted through September 18th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline. Compensation Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process. Base Pay Range $128,600—$200,000 USD The Engine Edge: Perks & Compensation We believe in rewarding great work with great benefits: * Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. * Benefits: Check out our full list at engine.com/culture. * Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed. Perks and benefits may vary based on employment type, location, and more. Ready to Build the Future of Work Travel? Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.
About Alpha Group Alpha Group is a leading global consultancy to the financial services industry. Founded in 2003, Alpha has spent over 20 years bringing together specialist, sector-focused strategy, management consulting, and technology expertise to support the entire client transformation lifecycle. Having partnered with more than 1,200 clients worldwide across the asset and wealth management, alternatives, and insurance industries, Alpha is a trusted advisor for complex change programs. We now have over 1,180 consultants working with clients across North America, the UK, Europe, the Middle East, and APAC. In 2024, in recognition of our successful track record and strong growth prospects, Alpha was acquired by Bridgepoint, one of the world's leading quoted private asset growth investors. Our people are at the heart of everything we do. Many of our team have built long and fulfilling careers with us, often staying for over a decade. Alpha offers a genuinely rewarding place to work: a meritocratic environment where your career can flourish, and a welcoming culture where you can be yourself, connect with others, and thrive. As we look to the future, we’re excited to be looking for new Alpha colleagues—individuals who are collaborative, innovative, and ambitious. We hope you will join us and help shape the next chapter of our growth journey. Why join Alpha? * Flexibility that supports real life – We trust our team to manage their time and energy in the way that works best for them. Our hybrid and flexible working model allows you to balance client delivery with personal commitments — without sacrificing career progression. * Inclusive parental leave & family support – We offer generous parental leave for all parents alongside a truly supportive return-to-work culture. Many of our team members transition smoothly back through flexible scheduling, ramp-up periods, and ongoing mentorship. * Established yet entrepreneurial – Alpha combines the stability of a global consultancy with the agility of a high-growth firm, giving you autonomy, visibility, and the ability to shape your career. * Learning built in, not added on – You’ll receive tailored training, structured mentorship, and up to 5 paid training days each year, plus on-the-job experience that accelerates your growth. * A diverse culture and leadership team – We’re proud to have diversity within our senior leadership here at Alpha across North America and globally. We invest in developing all leaders through coaching, internal communities, and opportunities to work closely with partners. * A truly supportive environment – We’re a meritocratic culture where your impact matters more than face time. We care about results, high standards, and collaboration. About Alpha Tech Services Alpha Tech Services represents the technology implementation and business integration arm of the Alpha group, with deep expertise in delivering change and transformation programs centered around Asset & Wealth technology solutions. To clients, we are a trusted partner for creating programs, however, we are so much more to our employees. At Alpha, we pride ourselves in being a meritocratic environment perfect for building a career and meeting great people, as well as a rewarding place to work. Role Responsibilities Alpha FMC is looking for a Solution Architect - AI to join our growing team. We are seeking people with strong AI/ML engineering skills, hands-on development experience, and a personal desire to build a unique, world-class AI service offering for our clients. The Solution Architect - AI presents a technical perspective on AI architecture choices and implementation decisions, leading teams of specialists to design and deliver AI-powered solutions across the investment management technology landscape, providing SME guidance on agentic and RAG-based architecture, and working with key client stakeholders to maximize value delivery on time and on budget. * Design and lead the delivery of AI solutions for clients, including RAG pipeline architecture, agentic workflow design, system integration, testing, and documentation. * Drive the end-to-end implementation of agentic RAG architectures, with a preference for Azure AI Foundry, ensuring solutions are scalable, secure, and aligned with client needs. * Define and lead project planning to establish a detailed statement of work and tasks associated with successful AI implementations. * Manage the governance of AI delivery projects including regular status updates, monitoring of individual project tasks and budget, and proactive communication to clients and the Alpha project team. * Manage and mentor a team of developers and consultants. Ensure documentation and development are aligned with defined specifications, industry best practices, and responsible AI principles. * Define and promote best practice technical methodologies for AI solution delivery, including RAG pipeline design, semantic modeling, GraphRAG, and agentic integration patterns. * Contribute to the development of internal AI accelerators, frameworks, and propositions within an asset and wealth management context. * Oversee technical handover of AI solutions to client teams upon completion of engagement. Role Requirements: * 5+ years of experience in a solutions engineering, implementation, or AI/ML engineering role, preferably within financial services or investment management * Hands-on experience designing and building RAG application architectures, including retrieval pipeline design, chunking strategies, embedding models, and vector store integration. * Experience with Agentic RAG frameworks and architectures, with Azure AI Foundry strongly preferred Proven ability to drive agentic architectures and integrations, including multi-agent orchestration and tool-use patterns. * Experience with semantic modeling and GraphRAG, including knowledge graph design and integration into retrieval pipelines * Deep understanding of the Asset and/or Wealth Management value chain, spanning multiple client segments, investment products, and operating models. * Must be comfortable leading executive-level workshops, steering committees, and technical design sessions Proficiency in Python and SQL, with experience across cloud data platforms such as Azure, Snowflake, Databricks, and AWS. * Strong understanding of investment products and asset classes, with the ability to translate business needs into AI and technology design requirements. * Experience with integration of cloud-based architecture and AI services, including Azure AI stack - Foundry, Document Intelligence, Search, and related services. * Proficiency in data modeling, data governance, and data quality management across investment data domains. * Expertise leading small to medium-sized teams in implementation or consulting environment * Openness to travel depending on client preference Compensation and Perks: * A competitive salary with discretionary bonus scheme based on company and personal performance * 25 days of annual paid time off * 401k matching * Sponsorship towards professional certifications / training supported with 5 days of paid training time * Choice of laptop * Supplemented medical, dental and vision coverage * North America team-wide training and employee appreciation retreats This role is eligible for base compensation of up to $186,200, with final compensation determined based on a variety of factors, including skills, experience, training, and licensure or certifications. Employees are also eligible for both variable and non-variable benefits. We are committed to creating an environment where careers and families can thrive together. Our family-friendly benefits are designed to support employees through every stage of caregiving: * Comprehensive parental leave for all parents, including 8 weeks of birthing leave and 8 weeks of bonding leave. * Return with Care Program to support a smooth transition back to work after leave. * Child Sickness Leave, providing up to 5 days of protected time for returning parents. * Menstrual care support, offering employees time off as needed to manage menstrual-related illness. * Pregnancy loss support, offering paid time off and resources to support employees through loss. * Menopause support, ensuring employees have access to resources and flexibility during this stage of life. * Flo subscription coverage for up to two memberships per year to support reproductive and hormonal health. * Flexible hybrid schedules help balance work and family commitments. * A supportive community of working parents that shares resources and fosters connection. * Leadership that models healthy work–life integration, reflecting our belief that family and professional success go hand in hand. Our Commitment to Inclusion At Alpha, diversity, equity and inclusion are critical to our success. Our priorities show a focus on fostering an inclusive, equitable workplace where individuals are treated fairly regardless of gender or background. We welcome applications from disabled people and are committed to making our recruitment process and workplace accessible and inclusive for everyone.