Data Operations Analyst (m/f/d)

Kraken

Help us use technology to make a big green dent in the universe!   Kraken powers some of the most innovative global developments in energy.   We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.    Kraken Customer   What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.   Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. Who are we looking for?   We’re looking for an influential data and analytics associate who’s excited to work directly with clients — helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data.  You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but not required.)   The role You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation.   You’ll: - Guide them as they rebuild critical reporting & analytics on Kraken data - Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes. - Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate. - Translate client needs into clear input for Kraken product and engineering - You won’t be an implementation manager or a full-time analyst. This is a hybrid role: part coach, part practitioner, part translator — helping clients both adopt Kraken data smoothly and build lasting data capabilities to drive their transformation. Perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role.  - This is one of the first hires onto a new client-facing data team, giving you a chance to play a strategic role in establishing vision, practices, and playbook.     PLEASE SEND YOUR CV IN ENGLISH

Kraken

Help us use technology to make a big green dent in the universe!   Kraken powers some of the most innovative global developments in energy.   We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.    Kraken Customer   What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.   Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. Who are we looking for? We’re looking for a brilliant senior Data & Analytics Client Delivery Lead to help clients fully leverage Kraken data and transform their data team and capabilities. You should bring extensive experience doing analytics on a strong, modern data team (e.g., data analytics, business intelligence, or related field -- analytics manager, lead data analyst, analytics or data consultant or similar); a love of working with clients; and a passion for driving the clean energy transition – energy sector experience is a plus! The role You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. You’ll train them on Kraken data and support them in building critical reporting & insightful analytics, sometimes getting hands-on with query writing or demo analytics.  You’ll also leverage your experience leading strong analytics teams to advise senior client data leadership on how to build a high-performing, business-centric data organization and leverage data as a strategic asset to unlock ambitious business and clean energy goals. We are a flat and agile organisation and plan to remain this way. We are looking for a hands-on Data & Analytics Client Delivery Lead that can support both directly and indirectly - sometimes jumping in and writing queries or solving data challenges and other times advising or upskilling both clients and colleagues.  You will play a critical role in ensuring the clients’ reporting and analytics transition to Kraken goes smoothly - and ensuring that clients build the transformative data capabilities needed to get full value from Kraken data and power aspirational business goals.

Talon.One

ABOUT TALON.ONE:   Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.   ABOUT THE ROLE: As a Data Analyst, you will be responsible for all kinds of analysis within the company. You will be in close cooperation with the stakeholders from all departments (Marketing, Product, Customer Success, Sales, Management, GTM etc.), helping us define their KPIs and come up with data use cases that will help the business in all its operations. You will be at the forefront of all synergies between the business and the rest of the data team by aligning on the data strategy, specifying use cases and KPIs, writing requests for the data engineers, etc. Based on the data warehouse models, you will be responsible for advanced analytics and reporting that you will deliver to the whole company. Your main focus will be Product and Customer Success.   ONCE YOU ARE HERE YOU WILL: * Improve business processes and empower the stakeholders to make better decisions by defining KPIs and coming up with analysis ideas that would benefit the departments * Be the connector between the business stakeholders and the data team: align on data strategy, define business use cases, work with the data engineers to grow the DWH, and improve the models * Create advanced analysis on Looker (or other tools like Google Colab for Python analysis), deliver them to the stakeholders, maintain them, and ensure they are being used the right way * Be the owner of the Looker models, test them, and make them grow by developing new measures, dimensions, and business logic * Collaborate across all departments to enable self-service analytics, improve the reporting in place, develop automated processes, and specify new business use cases * You will be at the centre of a freshly built modern data stack, can make it grow, and learn new skills and technologies.  * Partner closely with Data Engineers on the continuous development of our Data Warehouse, directly contributing to data validation and quality assurance   WHAT WE NEED YOU TO BRING TO THE TABLE: * 2+  years of experience in the field of data analytics, ideally with some B2B SaaS experience * Advanced experience with dashboarding tools (Looker, Tableau, PowerBI, Metabase etc.), knowledge of how to design, build, and maintain a data model * Proficiency with SQL. BigQuery, DBT, Python, Looker are a plus * Good understanding of business analytics * You are  curious and passionate about data, and would like to widen your knowledge of the modern data stack and learn new skills and technologies * Experience in collaboration with stakeholders and translating business requirements into data specifications, dashboards,  automated processes, especially in the field of Product, Customer Success, Marketing, and Tech departments * Proactiveness to carry out advanced analysis towards better and business-driven decision-makin   WHAT'S IN IT FOR YOU: * A Research and Development Department of 90+ of engineers, product managers and product designers in Berlin * Leaders with 8+ years of experience building our promotions engine * €1,000 annual learning budget and free German language courses to boost your skills * 30 days of annual leave, plus extra paid days for your birthday and moving day * Home office setup budget, a monthly home office allowance * Freedom to work from abroad for up to 90 days worldwide! * Mental health support with nilo.health and a discounted Urban Sports Club membership * 20% company subsidy on your pension contributions * BVG public transport ticket and welcome your furry friend in our dog-friendly Berlin office * Lease your ideal bike through BusinessBike