
commercetools · Berlin
ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. ...
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our
people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not
only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach
unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make
smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to
connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of
commerce, but to build your own.
As Head of Product – Agentic Offerings, you will lead the product and design vision for enabling next-generation commerce
experiences powered by AI agents. This role is central to our strategy to enable our enterprise customers to be and win where
their customers are in the Age of AI and to leverage agents within their commerce ecosystem.
You will drive the creation of the AI Hub, which powers Discoverability-> Discovery and Conversion on the leading GenAI Channels
and the AgentSPHERE recently announced which is where you can manage these agents, their access and a potential future
marketplace, including enterprise governance, authentication, and secure agent orchestration. You will be a key member of the
leadership team, working closely with the CPO, Engineering VP and other leaders.
conversion, Agent governance and control and Agent Marketplace
configure and secure their agentic ecosystems.
controlled.
optimizing AI Hub for multi-channel discovery (ChatGPT, Gemini, Copilot).
and the Agentic Ecosystem continue to evolve.
between commerce engines and LLMs is understood.
of the AI landscape.
shopping.
This role is hybrid, with three days a week spent in our Berlin, Valencia or London office.
others.
continue to evolve.
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and
opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and
language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend
more time with your new addition
📈 Our equity participation program allows you to share in our success
For more information on our benefits, visit this page.
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because
we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair,
inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your
identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we
invite you to be a part of our global community.
For more information on our diversity, equity, inclusion, and belonging practices, visit this page.
Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The US market is Raisin’s fastest-growing region, where our deposit marketplace connects customers with banks to help both achieve better financial outcomes. As a Product Manager within the US Tribe, you’ll play a key role in scaling our growth engine and enhancing the end-to-end customer experience. You’ll be part of a cross-functional product team, reporting to the Head of Product, US, and collaborating closely with leaders across Marketing, Customer Experience, Sales, and Customer Service. Partnering with our EU-based engineering team, you’ll drive initiatives that strengthen our product foundations, adopt industry best practices, and deliver a best-in-class B2C experience for US customers. Your Responsibilities As a Product Manager in the US B2C Experience team, you’ll combine strategic thinking with hands-on execution to shape the next phase of Raisin’s US growth. While no two days are the same, here’s what you can expect to drive: * Collaborate across disciplines - work closely with Marketing and Customer service (US Based), Design and Engineering to craft seamless, industry-leading experiences. * Deeply understand our customers - continuously uncover insights about user behavior, motivations, and pain points to ensure the team is solving the right problems. * Define and deliver impactful solutions - lead the iterative discovery, definition, and delivery of customer and business-facing initiatives that drive measurable results. * Champion the B2C experience - apply proven frameworks and methodologies to design and optimize customer journeys across acquisition, onboarding, engagement, and retention. * Lead user research and validation - design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses. * Own your product outcomes - be the subject-matter expert for your area, connecting company-level objectives to the metrics and levers your product can influence. * Drive data-informed decisions - foster a culture of analytical rigor by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively. * Facilitate structured discovery - apply frameworks like Design Thinking, Dual-Track Agile, or Opportunity Solution Trees to rapidly explore, qualify, and align on valuable opportunities. * Shape the product roadmap - define and communicate a clear 12-month vision and strategic path, balancing ambition with pragmatism and alignment across stakeholders. * Align and empower stakeholders - maintain strong communication channels to ensure clarity, trust, and accountability across marketing, customer service, and engineering teams. * Foster high-performing collaboration - inspire engagement, ownership, and quality within your team, ensuring everyone is contributing toward shared goals. Your Profile * 2+ years of Product Management experience * You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable * Fluent in English * Proven experience creating industry-leading data-driven B2C customer experiences (Web and Mobile) * Experience working with Financial services products (US market experience a bonus) * Familiarity and experience working with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The US market is Raisin’s fastest-growing region, where our deposit marketplace connects customers with banks to help both achieve better financial outcomes. As a Product Manager within the US Tribe, you’ll play a key role in scaling our growth engine and enhancing the end-to-end customer experience. You’ll be part of a cross-functional product team, reporting to the Head of Product, US, and collaborating closely with leaders across Marketing, Customer Experience, Sales, and Customer Service. Partnering with our EU-based engineering team, you’ll drive initiatives that strengthen our product foundations, adopt industry best practices, and deliver a best-in-class B2C experience for US customers. Your Responsibilities As a Product Manager in the US B2C Experience team, you’ll combine strategic thinking with hands-on execution to shape the next phase of Raisin’s US growth. While no two days are the same, here’s what you can expect to drive: * Collaborate across disciplines - work closely with Marketing and Customer service (US Based), Design and Engineering to craft seamless, industry-leading experiences. * Deeply understand our customers - continuously uncover insights about user behavior, motivations, and pain points to ensure the team is solving the right problems. * Define and deliver impactful solutions - lead the iterative discovery, definition, and delivery of customer and business-facing initiatives that drive measurable results. * Champion the B2C experience - apply proven frameworks and methodologies to design and optimize customer journeys across acquisition, onboarding, engagement, and retention. * Lead user research and validation - design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses. * Own your product outcomes - be the subject-matter expert for your area, connecting company-level objectives to the metrics and levers your product can influence. * Drive data-informed decisions - foster a culture of analytical rigor by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively. * Facilitate structured discovery - apply frameworks like Design Thinking, Dual-Track Agile, or Opportunity Solution Trees to rapidly explore, qualify, and align on valuable opportunities. * Shape the product roadmap - define and communicate a clear 12-month vision and strategic path, balancing ambition with pragmatism and alignment across stakeholders. * Align and empower stakeholders - maintain strong communication channels to ensure clarity, trust, and accountability across marketing, customer service, and engineering teams. * Foster high-performing collaboration - inspire engagement, ownership, and quality within your team, ensuring everyone is contributing toward shared goals. Your Profile * 2+ years of Product Management experience * You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable * Fluent in English * Proven experience creating industry-leading data-driven B2C customer experiences (Web and Mobile) * Experience working with Financial services products (US market experience a bonus) * Familiarity and experience working with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
YOUR MISSION We are a Berlin-based startup transforming how industrial materials are bought and sold across Europe. One of the oldest industries in the world still runs on Excel, PDF and email. We are replacing that with AI that runs the buying and selling workflow end to end, increasing liquidity, speeding up transactions and reducing waste for hundreds of steel and metal distributors. We have strong early traction, real enterprise customers and committed investors. We are a lean, technical team scaling our enterprise pilots and building the AI infrastructure underneath them. Your job as Senior Product Engineer is to make sure we deliver on that traction and stay ahead. You partner closely with Co-founder Simon, who owns sales; you own that we ship, that enterprise customers succeed, and that the product stays in front. This is a senior, hands-on role with three pillars. 1. Build and ship with AI * Ship production software using AI as a force multiplier — prototypes, integrations, customer-facing flows — and get them live, not just specified. * Move our AI from assisting people to running the buying and selling workflow as autonomous agents. * Integrate our pipeline deep into customer systems and ERPs (SAP, Odoo, Microsoft Dynamics), and design for fast onboarding so a new customer reaches value in days, not months. * Our stack: Python, FastAPI, Pydantic AI, Pydantic Logfire, JavaScript/Node, React, GCP, Kubernetes. You won't be expected to master all of it on day one, but you should be comfortable navigating it with AI tooling. 2. Lead technical communication with enterprise customers * Own the technical relationship with three to five enterprise customers: run the discovery workshops, scope the work, run first-line UAT, and steer executive, procurement and IT conversations. * Translate customer reality into clear build decisions and engineering reality into clear customer expectations. Hold the line on scope when a request will not move the metric that matters. * Represent the product credibly to senior stakeholders, and to investors when a customer also sits on our cap table. 3. Help build the product org * Drive the shipping cadence: a weekly or biweekly release rhythm with engineering, and sequence delivery against engineering capacity with our Head of Tech. * Make the strategic product calls — what we build next, and what we deliberately do not. * As we scale enterprise customers, help grow how the team works and the product function around you. YOUR PROFILE You are a builder who ships with AI and can run an enterprise customer relationship and help shape how we build. Two non-negotiables: technical capability and product sense. Everything else sits behind those. * Excellent written and verbal communication in English and in German (C1 or C2 must have, native not required). You can run a technical workshop with a German industrial customer end to end. * Berlin-based or willing to relocate. The role also includes regular travel to customer sites in Central Germany (~2–3 days per month). * 5+ years building product, with at least 2 years in genuinely technical roles (engineering, technical PM at a real engineering company, solutions architect, forward-deployed engineer). * Deep LLM/AI experience: you build and ship real software with LLMs and agents in production, not just prototype or chat with them. You can walk us through something you shipped and how you built it. Bonus if you have shipped an agentic or autonomous system. * AI coding tools: you use Cursor, Claude Code or comparable as your primary development environment - not occasionally, but as the way you build. This is how you ship independently without engineering support. * Strong technical instincts: you read code, evaluate an architecture, and hold your own in a design review with engineering. * First-line UAT discipline: you have personally signed off (or rejected) enterprise releases and can describe the framework you used. * Comfortable owning several enterprise customers in parallel without dropping balls, and pushing back on scope when needed. * Able to simplify complexity and make fast, sound decisions under pressure. Nice-to-have: background in an AI-first company; ERP integrations (SAP, Odoo, Microsoft Dynamics) or procurement / order-management workflows; early-stage or founding-engineer experience, industrial B2B, metals, supply chain or manufacturing experience. WHY US? * Ownership of named enterprise accounts, judged on outcomes rather than hours. * Direct technical impact: you see what you ship in production within weeks. * Senior co-founders who are technical operators, not pitch-deck founders. Decisions happen fast. * Competitive base, performance bonus, and meaningful equity at a Series A company. * Regular travel to customer sites (mainly Central Germany). * Subsidised Urban Sports Club membership and Deutschlandticket. * Hybrid work format, office in the heart of Prenzlauer Berg, Berlin. * Regular team events, company breakfasts and Friday drinks.