Open Application: Internship | Working Student (f/m/d)

voize

🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! 💡 YOUR MISSION: OWN INBOUND SUPPORT AND DRIVE GREAT RESOLUTIONS As a Working Student in Customer Support at voize, you do the same work as our full-time Customer Support Managers; just part-time, built around your studies. You are responsible for delivering a consistently excellent customer experience across our inbound channels: voice, chat, and email. You make sure customers get fast, helpful answers, and you keep cases moving from first contact to resolution. When an issue requires deeper investigation, you collaborate closely with Technical Support and other internal teams to ensure problems are solved thoroughly and communication stays clear. And because care doesn't stop at 17:00 during a weekday, neither does our support: your shifts focus on evenings and weekends — the hours when nurses still need us and your coverage matters most. 🕒 YOUR WORKING MODEL — PART-TIME, IN ROTATING SHIFTS * Our support operates 07:00–22:00, seven days a week — as a Working Student, you cover part of that window in a rotating shift schedule, with a focus on evening shifts and weekend rotations * Shifts are planned weeks in advance together with the team, with flexibility to swap around exams and semester deadlines * Up to 20 hours/week during the semester, typically concentrated into evening and weekend blocks — more is possible during semester breaks * You're never alone on a shift: there's always a clear escalation path to an on-call colleague 🚀 YOUR DAILY BUSINESS — NO TWO SHIFTS ARE ALIKE * Manage inbound support across voice, chat, and email, ensuring customers get timely, high-quality responses during your shift. * Own cases end-to-end, including triage, prioritization, follow-ups, and clear closure — or a clean, well-documented handover at the end of your shift. * Set expectations and communicate clearly, especially when timelines depend on internal investigation or product/engineering input. * Partner closely with Technical Support on more complex issues: gather the right details, translate customer context, and drive progress to resolution. * Handle escalations calmly and effectively, balancing urgency with quality and customer trust — especially in the evening and weekend hours when you're the face of voize. * Create and improve documentation (FAQs, macros, internal playbooks, handovers) so the team can resolve faster and more consistently. * Spot patterns in inbound volume and recurring topics, and share insights that help reduce contacts over time (process improvements, better guidance, product feedback). 🤝 YOUR SKILLSET — WHAT YOU BRING TO THE TABLE * Currently enrolled as a student (Bachelor's/Master's) — active enrollment is required for a Werkstudent contract; your field of study matters less than your mindset. * First customer-facing experience: through working student jobs, internships, hospitality, retail, volunteering, or similar. You know what it feels like to help someone under time pressure. * Excellent, empathetic communication: you can explain solutions clearly, even in stressful situations, and you know how to set expectations without losing warmth or trust. * Structured problem solving: you can break down unclear issues, ask the right questions, and move things forward without getting stuck. * Comfort with technical topics (high level): you can work with concepts like apps, devices, logins, and permissions without needing to be an admin or engineer. * Reliable availability for a rotating shift schedule with evening and weekend coverage — this is essential for the role. * Ownership and reliability: you follow through, keep stakeholders informed, and care about quality. * Language skills: Fluent German (C2) for customer communication, and solid English for internal collaboration. Nice to have (but not required) * Experience with support tooling such as ticketing systems, knowledge bases, or chat/phone systems (e.g., Intercom, Zendesk, Salesforce, Hubspot) * Experience in healthcare, care facilities, or a regulated environment. 🎯 OUR SUCCESS MINDSET — HOW WE WORK AT VOIZE * You're resilient — you see challenges as opportunities, not obstacles * You work iteratively — test, learn, and improve instead of aiming for perfection * You value open feedback and contribute to a positive, transparent team culture 🌱 GROWING TOGETHER - WHAT YOU CAN EXPECT AT VOIZE * Flexible working hours because you know when you work best! * reimbursement of the “Deutschlandticket” * 25 days of vacation – and your birthday off ✨ READY TO TALK? APPLY NOW! 🚀 We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!

MOIA

JOIN US AS A (SENIOR) QUALITY SPECIALIST (ALL GENDERS) IN OUR PRE-INTEGRATION AND TESTING TEAM AND HELP SHAPE THE FUTURE OF AUTONOMOUS MOBILITY! As a Quality Specialist – System Testing in the Pre‑Integration and Testing (PIT) Team, you will work hands‑on on testing the future of our Mobility Platform solution. As part of the PIT team within the Vehicle Integration Domain, you will operate in an agile, cross‑functional, and bottom‑up environment, driving system‑level testing and automation while continuously raising quality standards across the domain. WHAT YOU WILL DO * Execute comprehensive system tests in various environments, including HiL and vehicles, both manually and using automated test frameworks * Proactively automate existing and new test cases to improve regression coverage and test efficiency. * Design system‑level test cases, ensuring sufficient test coverage and traceability. * Identify, analyse, and report defects in a clear, structured, and reproducible manner using defect tracking tools. * Act as an advocate for quality within your team and across the domain. * Promote shift‑left practices, automation, and fast feedback loops. * Conduct hands‑on testing, including autonomous test drives in Hamburg, and collaborate in joint testing sessions. * Take responsibility for commissioning and maintaining HiLs and vehicles (when needed), ensuring readiness for continuous testing and development.   WHAT WILL HELP YOU TO FULFIL YOUR ROLE  * Experience working in agile and cross-functional environments, closely collaborating with developers, product owners and other roles. * Experience working with complex, distributed systems. * Familiarity with Unix‑like operating systems, such as QNX and/or Linux. * Solid understanding of automotive communication protocols (e.g. CAN, Automotive Ethernet). * Experience in writing system‑level test cases using ALM tools such as Polarion or Codebeamer. * Solid knowledge of test automation frameworks and scripting languages (e.g. Python, ECU‑TEST, CAPL, Behave). * Experience with automotive testing tools like Vector CANoe, dSPACE or similar. * Familiarity with ASPICE processes and other automotive testing standards.   WHAT WILL HELP YOU TO FULFIL YOUR ROLE  * Able to work independently while contributing effectively to team goals. * Technically curious and motivated to continuously improve testing and quality. * Understand the importance of requirements management and ALM tools (e.g. Polarion). * Thrive in agile, dynamic environments with a bottom‑up company culture. * Open to occasional and planned travel, including trips to Berlin, Munich, and the USA, coordinated in advance.   BONUS * Familiarity with CI/CD workflows, including creating, configuring, and maintaining pipelines. * Experience interacting with backend systems (e.g. REST APIs, databases) for test automation purposes. * Previous experience in cybersecurity testing.   We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you! OUR BENEFITS IN A NUTSHELL * Competitive salary (including bonus)   * Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!  * Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)  * Budget and monthly expense allowance for home office setup  * Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog! * Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides * Subsidized fitness club membership or bike leasing  * Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes  * Mental health support, 1:1 sessions with external professionals and mental unload workshops  * 30 vacation days, sabbatical and unpaid leave option  * Relocation support with service provider (visa, administration, etc.)  * Dog-friendly offices For student & internship positions, we have an adjusted set of benefits. You can find them here.  BE WHO YOU ARE! We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included. In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel. HOW WE WORK At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm. Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs. If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA. WHO WE ARE At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward. We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.  With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.  MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable. YOUR APPLICATION TO MOIA We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role. To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.

iwoca

The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team We’re growing fast, and more customers means more credit decisions. Our credit team is expanding and we’re looking for experienced analysts to assess our customers in a fast, fair and accurate way. The role * To assess credit applications - you’ll use your experience, a variety of data sources and our tech platform to make fast, fair and accurate decisions. * You’ll have autonomy in decisioning, the scope of which will increase over time as you build knowledge of our systems and processes. * You will support other analysts on larger and more complex decisions, which is a key part of our workflow. * Our credit decisioning is data driven. You’ll work alongside our analytics teams to optimise our approach to lending and adapt your own approach in line with that goal. Requirements Essential: * Demonstrates curiosity to use and learn more about AI tools. You’ll already be comfortable using AI tools in practical ways to help solve problems, increase productivity and improve quality of work, showing good judgement about when to use them and the ability to explain the reasoning behind that use. * We look for people who are smart, humble, motivated and who are always looking to improve. * Knowledge of foundational finance and accounting principles, whether acquired academically or through an internship * Strong business acumen and a working understanding of the risk and revenue drivers that influence the creditworthiness of a loan application * The ability to interpret & analyse financial statements * A motivated and enthusiastic attitude that works well in a regularly changing and fast paced environment * Excellent communication skills in business English and German * An analytical mindset with a practical approach to problem solving. You come up with innovative and scalable solutions to day-to-day problems and suggest changes to processes to improve efficiency Don’t take this list as prescriptive: it’s just to give you a sense of who might do well at the job. We’d still love to hear from you if you don’t hit every point on the list, or if you have other experience. The salary We expect to pay from €41.000 — €50.000 for this role. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a brilliant place to work: * Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. * Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits * A smart, motivated and international team (we represent over 35 different nationalities) with ridiculous growth-mindset. * 26 days of vacation a year plus a free day for your birthday. * One-month fully paid sabbatical after 4 years. * Mental health support with direct access to certified psychologists via our partner OpenUp. * iwoca takes over a ski chalet in winter so that you and your team can ski or snowboard (and work) for a week. During summer we are drawn to the sun. We’ve been to France, Italy, Spain, and further afield. * Access to the gym membership program, €25 for either Fit711 or Urban Sports Club. * €30 contribution towards the Deutschlandticket. * Company Pension with Canada Life. * Great office locations. In Frankfurt in the middle of the city, our Berlin office is located in Prenzlauer Berg. * A paid volunteer day that gives you the opportunity to invest time to support a charity of your choice. * Corporate Benefits discounts. * ’iwocans’ also benefit from fully stocked fridges in our offices with whatever is needed to strengthen them. There are snacks (both healthy and less healthy) for the whole day. And to make sure we all keep learning, we offer: * A learning and development budget for everyone, including a book budget. * Learning German budget. * Company-wide talks with internal and external speakers. * Access to learning platforms like Treehouse. Useful links: * See iwoca benefits & policies for detail and some additional benefits. * See iwoca interview welcome pack.