Operations Manager (F/M/D)

Wunderflats

Here you can find our German speaking jobs.   ABOUT US Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations, family moves, or life transitions. It offers a secure and seamless rental experience across Europe. Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski, Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europe’s housing infrastructure, it helps activate underutilized apartments and support the evolving ways people live and work today. More than 63,000 apartments are currently listed, and the company employs a team of over 150 people.  Learn more at www.wunderflats.com.  Als Property Manager (f/m/d) bei Wunderflats bist du die erste Anlaufstelle für einen Teil unserer Wunderflats Plus-Vermieter. Du sorgst dafür, dass sie sich gut betreut fühlen, ihre Objekte optimal vermietet sind und das Zusammenarbeiten mit Wunderflats sich für sie auszahlt.  Das klingt nach dir? Dann freuen wir uns auf Deinen Bewerbung.   DEINE AUFGABEN * Du baust echte Beziehungen zu deinen Vermietern auf und begleitest sie vom Onboarding bis weit darüber hinaus. * Du behältst die Belegungsquote deines Portfolios im Blick und handelst, wenn sie unter 95 % zu fallen droht. * Du steuerst den Buchungs- und Vertragsabschlussprozess eigenverantwortlich und berätst Vermieter, wenn Entscheidungen anstehen. * Du koordinierst operative und administrative Aufgaben: Instandhaltung, Vermieter-Freigaben, Kautionsberechnungen, Rechnungsfreigaben. * Du führst unsere Leistungen bei Vermietern ein und passt sie an, wenn individuelle Situationen es erfordern. * Du bist Ansprechpartner für Tenant Operations Manager: bei Fragen, Unklarheiten und allem, was den Alltag reibungsloser macht. * Du holst Feedback von Vermietern direkt ein, wertest es aus und gibst es strukturiert an interne Teams weiter. * Du trägst Gesamtverantwortung für die Performance deines Portfoliobereichs und arbeitest eng mit internen Stakeholdern zusammen. DEIN PROFIL * Du kommunizierst sicher auf Deutsch und Englisch, schriftlich wie mündlich. * Du bringst mindestens 2 Jahre Erfahrung in der Kundenbetreuung mit, idealerweise im End-to-End-Partnermanagement. * Du pflegst Beziehungen gerne und kannst auch schwierige Gespräche souverän führen. * Du denkst lösungsorientiert, erkennst Probleme früh und wartest nicht darauf, dass andere sie lösen. * Du arbeitest strukturiert, auch wenn gleichzeitig viel auf dich einprasselt. * Du kannst operative Teams begleiten und weißt, wie man klare Orientierung gibt. * Kenntnisse im Immobilienmarkt sind ein Plus. * Du arbeitest datenbasiert und nutzt Zahlen, um Prioritäten zu setzen. WAS WIR BIETEN * #empathyculture: Ein internationales Team, in dem du als Person zählst und deine Arbeit tatsächlich etwas bewegt. * #worklifeinbalance: Flexible, familienfreundliche Arbeitszeiten. Schwerpunkt im Büro, aber Homeoffice ist regelmäßig möglich. * #personaldevelopment: Individuelle Weiterentwicklung durch Trainings, Workshops und die Möglichkeit, auf Messen und Konferenzen zu gehen. * #compensationpackage: Attraktives Gehalt und betriebliche Altersvorsorge mit 20 % Arbeitgeberzuschuss. * #wunderoffice: Unser Büro am Hackeschen Markt: ergonomische Arbeitsplätze, Detox-Raum, Spielzimmer, Dachterrasse, Obst und Getränke inklusive. * #welovetohavefun: Sommer- und Winterparty, After-Work-Treffen, Yoga, Tischkicker und Tischtennis im Büro. * #morebenefits: Urban Sports Club mit Rabatt, Vergünstigungen bei FutureBens, Jahresticket und noch mehr.         *We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.

Raisin

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The AFC Operations team is primarily responsible for transaction monitoring and the KYC process, including PEP and sanctions screening. The team ensures that all customer activities comply with applicable AML and regulatory requirements, identifying and escalating suspicious activities where necessary. Working in close collaboration with the Money Laundering Reporting Officer (MLRO), the team plays a key role in safeguarding the organization against financial crime risks. In addition, AFC Operations continuously reviews and improves internal processes to enhance efficiency, data quality and regulatory compliance standards. Your Responsibilities * Alert Management & Investigation: Review complex transaction monitoring alerts and conduct investigations into suspicious activities. You are responsible for the decision-making regarding Suspicious Activity Reports (SARs/Verdachtsmeldungen) and ensure that all filings and documentation meet regulatory requirements. * TM Framework & Detection Logic: You drive the conceptual development and optimisation of the bank's monitoring infrastructure. This involves refining detection scenarios, tuning threshold settings to minimise false positives, and ensuring that our monitoring rules keep pace with evolving criminal typologies. * Operational Monitoring Controls: You execute and oversee comprehensive monitoring activities and internal controls. Your focus is to ensure that the operational output of the TM unit consistently meets the highest quality and regulatory standards. * System Architecture & AFC Project Management: Drive the AFC-side of system deployments and feature updates. You are responsible for the seamless operational transition of new business activities into our monitoring ecosystem, ensuring that scalability and regulatory integrity go hand in hand. * Technical Outsourcing & Audit Management: Oversee AFC-related tool environments and service providers to ensure operational integrity. You act as a key subject matter expert during internal and external audits, facilitating a smooth examination process through diligent preparation and expertise   Your Profile * Academic Background: University degree in Law, Economics, Business Administration, or a related field. * Professional Experience: Extensive experience in Anti-Financial Crime (AFC) within the financial services industry. * Regulatory Expertise: In-depth knowledge of national and international regulatory frameworks (e.g., German GwG, KWG, and EU AML Directives). * Process Excellence: Proven experience in designing, documenting, and optimising AFC processes and frameworks. * Language Skills: Professional proficiency in English and excellent German skills are mandatory * Certifications: Relevant industry certifications, such as CAMS (Certified Anti-Money Laundering Specialist), are considered a plus. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Voi Technology

YOUR MISSION AT VOI As an Operations Strategy Manager, you will focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation. You will support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects. In this role, you will collaborate closely with the local Fleet team, third-party logistics providers (3PLs), central stakeholders, and other cross-functional teams to drive operational excellence and business success across the region. This will include: * Defining and shaping the operations strategy — including logistics partner management, workforce planning, and service design execution — and developing performance metrics and dashboards for in-field operations. * Driving high-quality data management and data-driven decision-making to improve operational excellence and performance across KPIs (e.g. backlog, cost per repair, repair efficiency, uptime). * Owning budgeting, forecasting, and performance tracking to ensure efficient resource allocation and long-term operational success. * Managing cross-functional operations projects (PMO-type) to ensure successful implementation and sustainable impact across local teams. * Contributing to city launches by coordinating cross-functional planning and execution with local and central stakeholders. * Acting as the main point of contact for 3PLs, managing relationships from sourcing to contract negotiation, and collaborating with Fleet Managers on performance monitoring and follow-up. * Supporting Fleet and Site Managers on execution, acting as the bridge between central and local teams to continuously drive compliance and improvement across processes. * Proactively identifying and implementing improvement opportunities to maximise efficiency, revenue, and overall success of our operations in the region. WHAT YOU NEED TO EMBARK We are looking for a structured, analytical, and strategic problem-solver with the ability to drive progress independently, manage effective collaboration across diverse stakeholders, and adapt quickly to changing priorities. In addition to being professionally fluent in English and German, we believe the right person has: * Bachelor’s degree in business, economics, engineering, or a related field. * 3 - 5+ years of experience in operations or strategy, ideally from consulting or a fast-paced environment. * Strong analytical capability with proficiency in data management, in-depth data analysis, and delivering actionable insights * Experience in vendor management and contract negotiations, preferably within logistics or 3PL partnerships. * Experience managing complex cross-functional projects and aligning local and central teams. * Proven ability to translate data into strategic decisions, identify performance drivers, and implement improvements collaboratively. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee options program, and have a direct impact on Voi’s success in your market. * Collaborate with inspiring, motivated, and fun colleagues towards a common goal. * Unlimited free Voi rides. * Join the micromobility revolution and help create sustainable cities made for living, free from noise and pollution.