Operations Strategy Manager (Germany) - m/f/d

Voi Technology

YOUR MISSION AT VOI As Head of Operations Strategy (Germany) you will report to the General Manager and set Voi’s operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence. This will include: Strategy & Alignment * Developing, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence. Operating Model & Performance * Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations. Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline. * Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability. * Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights. * Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations). Analytics & Optimisation * Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments. Leadership & Team Development * Supporting and developing the operations strategy team by setting clear goals and aligning work with strategic priorities. * Acting as a senior strategic partner to local teams * Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development. WHAT YOU NEED TO EMBARK We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes. In addition, we believe the right person has: * Professional fluency in German and English * Bachelor’s degree in operations, engineering, business or similar. * 6-10 years’ experience in operations strategy, logistics/field operations, or a high-growth environment. * Proven experience managing budgeting, forecasting, and operational cost performance. * Strong analytical capability with experience in deep data analysis and translating insights into strategy. * Experience driving complex, cross-functional initiatives and influencing senior stakeholders. * Strong understanding of operational models, including 3PL and workforce management. * Experience managing and developing high-performing teams. * Experience using AI in a role-specific context, with a focus on continuously improving output quality. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups * Get “skin in the game” through our employee stock options program and have a key role in driving our operational success in Germany. * Work with inspiring, motivated and fun colleagues towards a shared mission * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Voi Technology

YOUR MISSION AT VOI As Head of Fleet Management (Germany), you will report directly to the General Manager - Germany, and oversee the full Fleet Management organisation ensuring our fleet is well-maintained and available across Germany. In this role you will own the strategy and budget, and oversee the day-to-day operations that work continuously to maximise efficiency, vehicle utilisation, and sustainability, at the lowest possible cost. This will include: * Strategy & Planning: Working closely with the General Manager to develop the long-term fleet management strategy, budget, and setting a plan for each specific city. * Operational Excellence: Continuously optimising operational workflows and costs, monitoring KPIs and driving immediate corrective action with your team when needed. * Workforce Management: Driving demand-driven capacity planning and recruiting the right talent to ensure staffing and fleet availability meet operational SLAs at the lowest cost. * Physical Asset Management: Owning and optimising vehicles, facilities, and operational equipment - maximising utilisation and lifespan to keep the fleet moving and revenue flowing. * Health & Safety: Ensuring a safe working environment across all facilities and field operations, working closely with the central Operations team to uphold compliance with health and safety guidelines and regulations. * Cross-functional collaboration: Collaborating with the regional Operations and Market Development teams, the wider Fleet Management organisation, and other functional leaders to achieve common goals. * Leadership: Fostering a collaborative, high-performance culture by setting clear goals, developing your team, and contributing insights to global operations discussions to drive cross-market alignment. WHAT YOU NEED TO EMBARK We are looking for an experienced operational leader who combines a hands-on approach with strategic thinking and data-driven problem solving, the ability to build strong relationships across the business, and develop and empower leaders around you. In addition to this, we believe the right person has: * 6+ years of experience in an operational leadership role (mobility, logistics or a related field), with a proven track record of managing large, distributed teams across multiple cities or regions. * Bachelor’s degree in operations, engineering, business or similar. * Solid experience owning budgeting, forecasting and operational cost performance. * Demonstrated ability to drive complex, cross‑functional initiatives and influence senior stakeholders. * Strong understanding of operational models, including 3PL set‑ups and workforce management. * Experience building, coaching and developing high‑performing teams. * Experience using AI in a role-specific context, with a focus on continuously improving output quality. * Full professional proficiency in English and German. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get "skin in the game" through our employee stock options program and play a key role in driving continued success in Germany - Europe's biggest market. * Be part of a supportive, motivated and fun team working together towards a shared mission. * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Securitas

Global Account Manager – Data Centres (Germany) * Location: Germany. Remote, with flexibility to travel across EMEA * Travel: Regular travel aligned with business development and client engagement needs Purpose This role focuses on driving growth across the Data Centre sector, building strategic relationships with key operators, developers, and stakeholders across EMEA. You will identify, develop, and convert new business opportunities while expanding existing engagements. Acting as a sector specialist and trusted advisor, you will connect client requirements with Securitas Technology’s solutions to deliver scalable, high-impact outcomes across complex, multi-site environments. Major Responsibilities Sector Growth & Business Development * Leads business development activity across the Data Centre sector, identifying and converting new opportunities * Builds and executes a strategic growth plan for Data Centres across EMEA * Develops a strong pipeline across new clients, projects, and frameworks * Positions Securitas Technology as a preferred partner within the Data Centre ecosystem Client Engagement & Relationship Building * Builds and strengthens relationships with key stakeholders including developers, operators, consultants, and contractors * Establishes credibility as a sector expert, understanding operational, technical, and commercial drivers in Data Centres * Creates long-term partnerships that support repeat business and multi-site opportunities Sales Leadership & Opportunity Delivery * Leads the full sales lifecycle, from early engagement through to contract award and handover * Shapes tailored, high-quality proposals aligned to client needs, technical requirements, and commercial expectations * Works closely with internal teams to ensure solutions are robust, scalable, and aligned to delivery capability Cross-Functional Collaboration * Partners with internal teams including Sales, Design, Operations, and Finance to deliver joined-up solutions * Aligns stakeholders around shared priorities to ensure consistent client experience and project success * Facilitates clear communication between client and internal teams to drive efficiency and quality Commercial & Technical Insight * Applies Fire & Security expertise to inform solution design, costing, and delivery strategy within Data Centre environments * Keeps up to date with industry trends, emerging technologies, and regulatory requirements specific to critical infrastructure * Supports commercial decisions that balance growth, margin, and long-term partnership value What Does Success look like * You build a strong and sustainable pipeline within the Data Centre sector across EMEA * You win new business and expand market presence with key Data Centre clients * You establish trusted, long-term relationships with senior stakeholders across the sector * You position Securitas Technology as a credible and preferred partner in critical infrastructure security * You bring together internal teams to deliver high-quality, commercially successful outcomes * You contribute to consistent revenue growth, strong margins, and sector visibility Education * Relevant education or vocational background in security technology, engineering, or a related commercial discipline Experience & Knowledge * Experience in the Data Centre, critical infrastructure, or similar technical environments * Background in business development, consultative sales, or strategic account growth * Understanding of Fire & Security systems and lifecycle considerations * Experience engaging with senior stakeholders across complex, multi-site organisations Skills and Competencies * Strategic thinking: Builds and executes sector-wide growth strategies * Business development: Identifies and converts opportunities in complex environments * Collaboration: Works cross-functionally to deliver integrated solutions * Stakeholder influence: Builds trust with senior decision-makers and influencers * Communication: Clearly articulates value in technical and commercial contexts * Adaptability: Navigates evolving sector demands and client priorities * Problem solving: Develops practical, client-focused solutions * Continuous learning: Stays ahead of industry developments and innovations Why Join Us? At Securitas Technology, you will play a key role in shaping our growth within the fast-evolving Data Centre sector. You will work in a collaborative, forward-thinking environment where your expertise is valued, your ideas are encouraged, and your impact is visible. With access to global capabilities, strong internal support, and opportunities for growth, you will help deliver solutions that protect critical infrastructure across the region. Our People Promise – Securitas Technology EVP Join a values-driven, diverse, and inclusive workplace. We offer clear career pathways, growth opportunities, recognition for achievements, and a global, collaborative team. You’ll do purposeful work that makes the world safer, with support for innovation and sustainability. As part of our EVP, we offer: * Career pathways and growth opportunities * A global, values-driven team * Recognition for achievements * Inclusive, collaborative culture * Purposeful work that makes the world safer * Support for innovation and sustainability Securitas Technology is committed to diversity and is an equal opportunity employer; all qualified applicants are welcome.