
TF Bank AB · Borås
PRODUCT TRAINEE PROGRAM - BORÅS Build the products behind modern banking. Are you curious about how digital products are built? Do you enjoy solving problems,...
Build the products behind modern banking.
Are you curious about how digital products are built? Do you enjoy solving problems, understanding how things work, and
collaborating with different people to create better customer experiences?
At Avarda, we’re looking for some ambitious graduates and/or early-career professionals to join our 18-month Product Trainee
Program in Borås.
From your first day, you'll become part of a real product team, working alongside experienced Product Managers, engineers,
designers and business specialists. You'll learn-by-doing whilst still contributing to meaningful work, take ownership of real
initiatives, and gradually grow into the role of a junior Product Manager with the guidance of an experienced mentor.
Throughout the program you'll build a broad understanding of modern product development in a fintech environment while developing
the skills needed to lead products from idea to implementation.
IN BORÅS YOU CAN JOIN ONE OF TWO TRACKS. APPLY AND TELL US WHICH ONE FITS YOU BEST:
Every successful product needs to evolve long after launch. In this track, you'll learn how products are operated, improved and
maintained throughout their lifecycle.
You'll work with customer servicing, operational processes, regulatory requirements, back-office tooling and system integrations
that ensure our products continue to deliver value every day. Together with Product Managers, Operations, Compliance and
Engineering, you'll help improve end-to-end customer journeys while gaining a deep understanding of how financial products are
managed in production.
If you're fascinated by the technology that powers financial services, this track places you at the heart of our banking platform.
You'll learn how payment infrastructure, ledger management and core banking capabilities support every customer interaction.
Working closely with engineering teams and externa providers, you'll gain insight into technical product management, complex
system dependencies and the critical capabilities that keep modern banking running.
We're far more interested in your mindset and potential than whether you've done this before.
complex or evolving.
constructively rather than settling for the obvious answer.
outcomes over status.
science, information systems, product development or another relevant field. What matters most is your curiosity, drive and
willingness to learn.
ABOUT THE ROLE Avarda runs a portfolio of core banking platforms, internally developed and licensed, that support consumer lending, credit cards, deposits and payments across multiple European markets. These platforms manage customer accounts, product configuration, financial processing, servicing workflows and integrations with the wider banking ecosystem. In this role, you will own the product agenda for the domain, including roadmap, priorities and requirements. You will work closely with engineering teams and platform vendors to evolve the bank's core banking capabilities, ensuring they meet business, operational and regulatory needs while supporting growth across products and markets. WHAT YOU'LL DO * Own the roadmap and backlog for the Core Banking domain, covering a portfolio of internally developed and licensed platforms. * Prioritise and sequence delivery together with the IT teams responsible for core banking systems and integrations. * Own the product logic supporting customer accounts and product lifecycle management, including product configuration, interest calculation, fees, billing cycles, repayment hierarchies, servicing processes and account lifecycle events. * Drive the evolution of core banking capabilities across lending, cards, deposits and payments. * Work closely with payment and card-processing teams to ensure seamless integration between core banking platforms, payment rails and external partners. * Shape platform decisions in an "orchestrate, not rip-and-replace" strategy: which products run on which platforms, what should be migrated, and which capabilities should be exposed through orchestration and customer-facing channels. * Translate business, regulatory, operational and accounting requirements into scenario-based, testable product requirements with clear acceptance criteria and traceability from requirement to test. * Act as product counterpart to platform vendors, including scope definition, acceptance testing and release sign-off. * Partner with operations, finance, compliance, risk and engineering teams to ensure platforms remain scalable, compliant and fit for future growth. WHAT WE'RE LOOKING FOR * Experience as a Product Manager, Product Owner, Business Analyst, or similar role within banking or financial services. * Strong understanding of core banking processes, including customer accounts, product setup, interest and fee handling, billing, repayments, servicing and product lifecycle management. * Experience working with platforms that support consumer lending, credit cards, deposits or transactional banking products. * Working knowledge of payments and card processing, including SEPA payments, settlements, reconciliations and payment integrations. * Proven ability to write precise, testable requirements for complex financial and operational processes and to follow them through delivery and acceptance. * Experience with platform migrations, modernisation programmes, or system consolidation initiatives in a live banking environment. * Comfortable operating across business, engineering, operations, finance, risk and compliance in a regulated environment. STRONG PLUS * Hands-on experience with Corniche (Megasol), Mambu, Temenos, Thought Machine, Finastra, TCS BaNCS, FIS or similar core banking platforms. * Experience with consumer lending, deposits, cards, BNPL or multi-product banking environments. * Experience working with vendor-operated platforms, including SLA management, acceptance testing and release governance. WHAT WE OFFER * Full product ownership of a strategically important Core Banking domain at the centre of the bank's operations and future growth. * Close collaboration with experienced IT teams and short decision paths. * A funded and active platform agenda including migrations, modernisation initiatives and expansion into new products and markets. * Competitive salary and benefits, with hybrid working.
As a Customer Facing & Order Management Representative in region North, including the Baltics, your role involves managing and optimizing customer service operations. You will be the part of the Regional Customer Facing & Order Management team and report to the Regional Customer Facing & Order Management Manager. Position is based in Gothenburg office, and you will be mainly working towards Danish market. What You Will Do • Handle large wholesale orders for the Professional Hygiene customers. • First point of contact for our customers, supporting them with order status, product help and other inquires. • Solve customer needs using a network of Service Specialists. • Understanding of our customer's needs, build trusting relationships and providing high quality service to both internal and external customers. Who You Are To be successful in the role, a high level of self-motivation, positive and effective communication skills, and a collaborative approach to teamwork are essential. You like to set up your work in a structured and methodical way and you have the ability to handle several tasks in parallel. Finally, you enjoy working at a higher pace where you proactively identify solutions to be able to ensure high efficiency as well as quality in your work. • Relevant education and working experience in customer service operations environment or similar. • Good knowledge in Microsoft Office tools. • Excellent written and spoken fluency in Danish, Swedish and English. • Experience with SAP/S4 Hana is considered a plus. Location: Göteborg Start Date: 2026-02-01 End date: 2026-07-31
At Danda, we believe in people who drive change. Our mission is to connect exceptional talent with companies that are transforming the world — and the automotive industry is one of the most exciting arenas for that change right now. We’re now looking for a Finnish Speaking Customer Care Agent for an innovative client within automotive who is pushing boundaries in electrification, design, safety, and sustainability. ABOUT THE ROLE As a Customer Care Specialist, you’ll play a key role in delivering an outstanding customer experience — supporting consumers throughout their journey from purchase to ownership. You’ll be the voice and heart of the brand, helping customers with everything from product inquiries and service coordination to technical guidance and roadside assistance. Your mission is to create a seamless and personal experience in every interaction — whether it’s via phone, email, chat, or social media. You’ll also handle lead generation and follow-up, ensuring that every customer touchpoint adds value and strengthens trust. WHAT YOU’LL DO * Communicate with customers in Finnish and English across multiple channels (phone, email, chat, social media) * Provide clear solutions and coordinate services such as towing and roadside assistance * Generate and manage leads to support sales and customer engagement * Escalate customer feedback and improvement ideas to internal teams * Drive activities that enhance efficiency and service quality within Customer Care WHO YOU ARE You’re genuinely passionate about creating great customer experiences and thrive in a fast-moving, collaborative environment. You enjoy solving problems, learning new things, and bringing positivity to every interaction. We value: * Experience from customer care or service roles, preferably within tech, automotive, or other sales-oriented industries * Strong communication and empathy skills * Good understanding of CRM systems and digital tools * Fluency in Finnish and English, both spoken and written * Flexibility to work evenings, weekends, and holidays when needed PERSONALITY IS KEY You’re humble, curious, and solution-oriented — a true team player who listens, supports, and inspires others. You’re dedicated to making every customer feel seen, heard, and helped. A passion for people is essential — and a passion for cars is a bonus. LOCATION Gothenburg, on-site