Account Executive - Canada - Enterprise

Account Executive - Canada - Corporate

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs is building its first dedicated Canadian go-to-market team, and this is a founding Account Executive role based in Canada. We’re looking for a highly motivated, self-starter who is passionate about voice technology and how it is changing businesses. Working alongside the team led by our GM of Canada, you’ll help build our Canadian playbook from the ground up. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: 1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals 2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency 3. Build your own pipeline through proactive outbound prospecting, partnering with our SDR team to identify and engage net-new accounts 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more REQUIREMENTS * 4-6 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms * Experience selling technical solutions to product, engineering, or innovation teams is a strong plus * Proven track record of meeting & exceeding sales targets in a fast-paced environment * Proven track record of self-sourcing pipeline and running a disciplined outbound motion, not just closing inbound or marketing-sourced leads * A versatile operator who thrives on autonomy and ambiguity, takes ownership without waiting for direction, and brings competitive drive to building something from the ground up * Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects * Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization * A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale * Bilingual (English/French) is a plus LOCATION This role is remote-first and can be executed from anywhere in Canada, with a strong preference for candidates based in Toronto. If you’re not based near one of our hubs, we offer a monthly co-working stipend so you can work from a space that suits you. #LI-remote

Strategic Account Executive

Datadog

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Prospect into large Fortune 1000 companies while running an efficient sales process * Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts * Develop a deep comprehension of customer's business * Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI * Handle existing customer expectations while expanding reach and depth into assigned territory * Demonstrate resourcefulness when faced with challenges that defy easy solution * Have intuitive sense of necessary steps to close business and gain customer validation * Identify robust set of business drivers behind all opportunities * Ensure high forecasting accuracy and consistency Who You Are:  * Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) * Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ * Able to demonstrate methodology to prospect and build pipeline on your own * Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) * Experienced in selling into large Fortune 1000 companies with the ability to win new logos * Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth:  * High income earning opportunities based on self performance * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing  * Sales training in MEDDIC and Command of the Message  * Intra-departmental mentor and buddy program for in-house networking  * An inclusive company culture, opportunity to join our Community Guilds * Generous and competitive medical benefits package * Retirement savings match * Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Workforce Management Lead, Enterprise Ops

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  The Enterprise Operations Workforce & Vendor Excellence team at Airbnb increases the effectiveness, utilization, quality and impact of the Homes, Hotels, Services and Experiences on Airbnb using AI and people-powered operations.  Our Workforce Planning and Insights team works with both our Scaled Operations and our Revenue Operations teams to optimize our vendor footprint, plan our capacity needs, staff projects and improve the performance of our vendor teams. The work of our agents is highly variable, from Sales work, to Account Management to AI labeling, often across 5-6 languages. We typically have 30-40 projects running concurrently, with demand changing weekly, so forecasting and staffing is a complex challenge. Our team moves very quickly, staffing up and down projects in the space of days, and increasingly uses AI as a core component of our workflows, which further speeds up cycle times. The Difference You Will Make: As the Workforce Management Lead,  Enterprise Ops, you will serve as the operational intelligence and capacity strategy hub for our Scaled and Revenue Operations teams. This is a high-impact, high-visibility role that sits at the intersection of workforce strategy, financial efficiency, and executive stakeholder management. You will transform complex, real-time workforce data into clear, compelling narratives that drive decisions at the most senior levels of the organization, proactively surfacing what is working, what is at risk, and where intervention is needed before problems escalate. You will own  our capacity planning, staffing and agent prioritization processes and work with our vendor strategy and contracting team to ensure we have the right number and mix of agents to meet business outcomes. A Typical Day:  * Lead demand forecasting, capacity planning and utilization reporting across both the Scaled Ops team and the Rev Ops Sales teams * Tightly run and improve our weekly project staffing and scheduling process, deciding the optimal allocation of agents across new and existing projects, including prioritization and trade-off discussions with multiple stakeholders, managing their expectations around balancing priorities and when to start, stop and continue projects * Maintain a real-time, comprehensive view of all active and pipeline projects including tracking status, performance, blockers and distill this into a weekly / monthly executive briefing that gives senior leaders a clear picture of operational health * Build consensus and secure decisions around program resources and requirements such as tooling, analytics and reporting * Collaborate with our stakeholders to proactively build our project pipeline to ensure that the team has a strong bench of valuable work to transition to if other projects wind down early * Measure and report out on the team’s cost efficiency, including gains from e.g. the introduction of AI tools. Collaborate on quarterly OKR targets, and analyze the overall ROI of our workflows and motions * Run the project governance system, ensuring that we work on only the highest value projects, and constantly review whether existing work should be continued * Proactively identify and escalate operational risks including capacity shortfalls, underperforming vendors, or misaligned project KPIs with a recommended course of action before they become critical issues * Collaborate on driving partner efficiency performance via a data-driven assessment of team and individual output, perform deep dives (such as time and motion studies), and structure the best measurements and incentives to optimize performance Your Expertise: * 10+ years of operations experience in a fast paced and ambiguous work environment, with at least 5 years of experience in vendor management, workforce management and/or capacity planning * Extensive experience of influencing and managing stakeholders, including clear examples of negotiating difficult demands and mediating competing priorities * Experience operating as a strategic thought partner to senior leaders, translating ambiguous business goals into concrete workforce plans with measurable outcomes. * Strong process design and execution skills; for example rebuilding and launching a new complex cross-functional process * Extensive experience building capacity plans, staffing/scheduling plans, and allocating resources across multiple competing priorities based on ROI or alignment with company goals * Strong analytical skills, ability to break performance out into underlying drivers and understand program ROI by taking a holistic view to costs and benefits * Expertise in Google sheets, should be expert at using complex formulas and should be able to create well-organized spreadsheets with raw data inputs. Experience with SQL is a plus * Experience driving efficiency with onshore and offshore BPO partners for Quality, Trust, Sales or CS teams. The ideal candidate will have experience of both CS / back-office operations and Sales operations * Experience introducing AI and automation to vendor workflows to drive efficiency and quality * Demonstrated strong attention to detail and sound judgement in ambiguous situations * Track record of leading large scale, high impact, cross-functional efforts and driving projects from ideation to strategy and implementation at the executive level * Experience designing and running governance frameworks (e.g., portfolio review cadences, project intake processes, escalation protocols) that create clarity and accountability across a large, dynamic project portfolio. * Excellent written and oral communication skills * The candidate should be comfortable working in a remote environment and be able to independently manage their productivity based on performance metrics * Deep connection to Airbnb’s mission and passion for creating Connection and Belonging Your Location: This position is Canada - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a province where Airbnb Canada, Inc. has a registered entity. Currently we can hire in the following provinces: Ontario, British Columbia, Quebec, and Saskatchewan. This list is continuously evolving, so please check back with your recruiter on what provinces you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. ---------------------------------------------------------------------------------------------------------------------------------- We use automated tools to help our recruiting team efficiently screen a large volume of applications. All final hiring decisions are made by a human reviewer.  This role is newly created and does not replace or backfill an existing position.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Canada Annual Pay Range $128,000—$160,000 CAD