Head of Operations - France

AnyVan

Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans. Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year. Our TP Operations Executives play a vital role in supporting and managing our Transport Partners (TPs), the driving force on the supply side of our business. They act as a crucial link between AnyVan and our TP network, ensuring we attract, onboard, and retain high-performing partners who deliver exceptional service to our customers. What you’ll be doing: Recruitment and onboarding * Source and recruit new TPs in the French market. Get them set up on our portal and app so they know exactly how to bid on and complete jobs. * Deliver training and support to help them succeed and meet AnyVan’s quality standards. Support & Build Relationships * Be the friendly, reliable point of contact for our TPs – helping with questions about accounts, jobs, or how to use the platform. * Keep up-to-date lists of who’s available, where they’re based, and what jobs they can cover. * Build trust with both TPs and customers by solving problems quickly and keeping everyone informed. Keep Things Running Smoothly * Assign jobs to the right TPs, negotiating rates so everyone’s happy. * Manage quotes and make proactive calls to secure the best deals for both TPs and AnyVan. * Keep an eye on TP performance – stepping in if there are issues like low feedback scores or compliance concerns. * Tackle compliance and service quality issues head-on to reduce cancellations and keep standards high. * Make sure all regular TP account management tasks are ticked off on time. Be There for Customers * On the day of service, you’ll often be the first point of contact for our customers, answering questions, troubleshooting, and making sure they feel supported. * Work with both customers and TPs to make sure deadlines are met and any hiccups are quickly sorted out. * Keep customer records accurate and up to date. * Team up with other departments to make sure customers always get the best experience. General Admin * Handle things like checking proof of delivery, invoicing, pricing updates, and charge management. What you'll need to succeed: * A proven track record of achieving and exceeding goals in a fast-paced customer service or telesales role. * Strong communication and rapport-building skills, especially over the phone. * Excellent active listening skills and the ability to resolve issues effectively. * Resilience, positivity, and a proactive approach. * Exceptional organisation and attention to detail. * A strong bias for action, able to get things done quickly and effectively. * Resilience, drive, and a positive, can-do attitude. * A bias for action, with the ability to deliver results quickly and effectively. * Fluent in French and English – You’ll be working with French-speaking customers, but as English is our common business language, you’ll need to communicate fluently in both. * Location & Hours – Based in our Cape Town working flexible shift patterns in line with our French operating hours which will include working some weekends (Saturday's and Sunday's) What We Offer: 💰 Competitive Salary + commission 🌴 Generous Time Off - 20 days annual leave 💪 Health & Wellbeing - ZAR1000 pr month towards cover with Momentum/Discovery 📈 Future Ready - 5% you, 5% us 🚲 Easy Travel - Free parking or transport home after 7pm ☕ Daily Perks - In-house barista coffee, free breakfast every day 🎉 Culture & Community - Weekly drinks, fun socials, and rewards that take you places (literally - last winners hit the Alps) 🚀 Career Growth - Join a disruptive technology leader and fast forward your career move   Our company values are: * Have fun, get it done * Progress over perfection * One team thinking big YOU CAN FIND OUT MORE ABOUT OUR CULTURE HERE: https://www.anyvan.com/careers DE&I We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.

Easygenerator

ABOUT EASYGENERATOR Easygenerator is a fast-growing EdTech scale-up transforming how teams share knowledge. We build award-winning e-learning software used by global enterprises, and we’re just getting started. We’re an AI-first company, using cutting-edge tools both in our products and internal workflows. You’ll gain hands-on AI experience and develop a future-proof skillset while contributing to a fast-moving, high-impact product. We are looking for a Head of Business Development to lead and scale our Business Development function in South Africa. In this role, you will drive the performance of our outbound organization, coach and develop team leads and individual contributors, and ensure operational excellence across the team. Working closely with the Global Head of Business Development, you will translate global strategy into local execution while building a high-performing, data-driven sales culture in our Cape Town office. WHAT YOU’LL DO * Own the performance of the Business Development function in South Africa, including activity, pipeline quality, pipeline-to-revenue conversion, and results, reporting into the Global Head of Business Development * Coach and manage the BDR Team Lead, supporting their development and holding them accountable for team performance, while also coaching BDRs directly using data and call insights * Set and enforce standards for outbound quality, CRM hygiene, and handovers to Sales, aligned with global standards * Run effective 1:1s, performance reviews, and feedback conversations with both the Team Lead and individual BDRs, and identify and address performance or behavioral risks early * Lead by example with strong outbound knowledge and credibility, stepping into deals or coaching moments as needed * Partner closely with the Global Head of Business Development to localize processes, share market feedback, and feed local insights into global strategy * Drive hiring, onboarding, and team-building as the South Africa business development org grows * Act as the day-to-day point of contact for the South Africa office, coordinating operational support between the local team and Head Office WHAT YOU'LL BRING * Bachelor's degree or higher * Minimum of 5 years of experience in business development/sales within a tech environment, including at least 3 years in a business development people management role (non-negotiable minimum). * Strong commercial mindset with a demonstrated track record of driving revenue through outbound motion * Proven ability to coach both individual contributors and team leads, using metrics, call insights, and performance data to drive improvement * Hands-on outbound sales experience and credibility - comfortable rolling up sleeves and coaching from the front, not just managing from a distance * Strong organizational skills, able to juggle people, priorities, data, and operational coordination with clarity and control * Clear, direct, and confident communication skills, including with senior stakeholders and global leadership * Comfort operating with a high degree of autonomy day-to-day, while aligning closely with a global function and reporting structure * Experience specifically managing or developing a Team Lead/manager (rather than only individual contributors) is a strong plus * Native-level English, written and spoken; based in Cape Town, South Africa READY TO JOIN US? If you’re eager to make an impact, apply today!

ClearScore

Commercial Manager - ZA Marketplace We are looking for a commercially-minded and analytically sharp Commercial Manager to help grow our Loans marketplace and deepen our partnerships across South Africa’s leading banks and lenders. You’ll report into the Head of Commercial and play a pivotal role in shaping and executing the Loans vertical strategy, managing high-value partnerships, and owning the commercial performance of the vertical. You must be comfortable working cross-functionally with product, engineering, and marketing to drive forward initiatives that create value for both our nearly 7mn South African users and our lending partners. This is a high-impact, high-ownership role within a small but ambitious team - one that operates like a start-up but is backed by a global brand serving nearly 27 million users. If you're energised by the intersection of data, partnerships, strategy and fintech innovation, and want direct accountability for revenue growth and commercial performance, this role is for you. If you're looking for a structured role with a clear playbook and defined lanes, it isn't.   Key Responsibilities * Own the commercial performance of the Loans vertical, including revenue growth and partnership performance of your lending partners * Lead execution of the commercial strategy for the Loans vertical, with oversight from the Commercial Lead * Build and maintain deep relationships with our lending partners covering South Africa’s biggest banks and fintech lenders - understanding their goals and challenges to unlock long-term value * Negotiate commercial agreements with both new and existing partners, ensuring ClearScore captures appropriate value for the services we deliver * Use internal and external data to identify opportunities, track performance, and forecast impact * Lead initiatives to improve the user experience and partner outcomes of the Loans Marketplace, working closely with product, engineering and marketing * Prioritise commercial initiatives based on expected value to users, partners, and ClearScore revenue   Requirements Must-haves: * 5+ years of experience in one or more of the following: * Strategy consulting; or * Fintech, consumer finance, banking, or B2B tech platform environments * Demonstrated success in commercial or partner-facing roles - such as sales, account management, or business development, with direct ownership of revenue targets or commercial outcomes * Strong commercial negotiation skills and the ability to manage senior stakeholders * Strong proficiency using analysis, data platforms and Excel to extract insights, model outcomes, and support commercial decision-making * Proven ability to operate autonomously – self-assessing and directing priorities, driving key outcomes and managing a partner portfolio independently. * Strategic and entrepreneurial mindset with a passion for problem-solving and innovation   Nice-to-haves: * Experience in a high-growth or tech-driven environment * Exposure to product or platform-driven commercial models * Direct exposure to Fintech or traditional lending sectors is a plus   Why ClearScore? ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more. We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better. Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us.    Benefits: * Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday * Pension Fund contribution over and above salary * Private Medical Insurance * Eye Tests * Medial Aid Benefit - over and above salary * Continued investment into learning and development  * Flexible work hours and the ability to work from home * Flexible, generous, and personalised maternity and paternity plans * Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro * Employee Assistance Program * ClearScore Support Hub * Perkbox Equal Opportunities ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model   We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. * Levels 1-5: Minimum 2 days per week in-office * Level 6 and above: Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: * Flexibility to manage your work and life * Dedicated in-office days for team building and collaborative projects *  Office facilities (with plants!) designed for productive interactions * Clear expectations and support for maintaining our hybrid schedule We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.   Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.