
Toast · Chicago
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers,...
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate,
increase sales, engage customers, and keep employees happy.
Join Toast's rapidly expanding Customer Growth (Upsell) Sales team! We empower existing SMB Toast POS customers to maximize their
success by expanding their product offerings and delivering a high quality, language inclusive experience. As a Strategic Cuisines
Growth Account Executive, you’ll manage a book of existing SMB customers with a goal of driving revenue through expansion and
product adoption in the customer’s preferred language. This is a full-cycle role where you’ll partner with cross-functional teams
to deliver value across the Toast platform. Our sales culture is a dynamic blend of competitive drive and collaborative spirit,
where winning as a team is paramount.
Note: this is a role where you will be primarily remote, working at home, but also spending occasional time in the field in your
assigned territory(s).
As a Strategic Cuisines Customer Growth Account Executive, you will drive revenue growth by:
territory of existing Toast SMB POS customers, from outbound prospecting to contract negotiation and close.
leveraging consultative sales techniques to position Toast's expanded product offerings.
other essential tools.
position Toast solutions and articulate their unique value.
ensure successful customer onboarding and satisfaction.
create compelling propositions.
We're looking for a driven and adaptable sales professional with:
Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals.
closing techniques.
ways of thinking about their business.
organizational abilities.
What will help you stand out (Nonessential Skills/Nice to Haves):
Note: Toast will not sponsor applicants for work visas for this role.
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more
independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and
Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who
embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and
brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a
healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes
base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be
determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components
include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic
Pay Zone Philosophy.
Zone A
Zone B
Zone C
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with
tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong
culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations
page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse,
and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our
culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong
culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and
regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide
reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation
to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of
employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE SALES TEAM The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org. ABOUT THE ROLE Spanish-speaking Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company. WHAT YOU’LL DO * Responsible for driving revenue by obtaining quota by creating and managing your pipeline with Spanish speaking professionals. * Maintain accurate and current notes and records for all accounts in Salesforce. * Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline. * Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions. * Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan. IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * Fluency in Spanish * Understanding that your highest priority is closing sales and driving revenue, with a history of carrying a quota * A collaborative attitude, with a willingness to share techniques and successes with the team * Experience in high-call-volume sales * At least 2+ years of sales experience * Experience in prospecting and pipeline management Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, the Ontario region of Canada or the Philippines.* Learn more about our virtual-first working model here. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
*Bilingual Spanish-speaking position. This is a field sales opportunity based out of a personal home office. You must live local to San Francisco, CA or be willing to relocate. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Strategic Cuisines District Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Strategic Cuisines Territory Account Executives who are transforming the way restaurants operate. You’ll work closely with your sales team on how to understand restaurants’ unique needs and develop customized solutions that help their businesses thrive. You will also be working with the Director and GVP directly on helping Toast size and scope the opportunity for Toast in these markets as we accelerate our go-to-market motion. A day in the life (Responsibilities) * Directly manages 6-8 Account Executives and is responsible for the productivity of these reps and their pipelines * Coach the reps to conduct efficient discovery meetings, live demos, and crafting a solution that best meets the prospect’s needs in Spanish * Support the Director by gathering front-line feedback and helping us determine where we should invest resources in these strategic cuisine markets. * Find opportunities to make the funnel for each market more efficient by having an entrepreneurial mindset * Partner with teams across the business to ensure that expectations set during the sales process are met in delivery What You'll Need to Thrive (Requirements) * Must be able to fluently speak Spanish and will be expected to coach their reps and communicate with prospects in Spanish * 5+ years of sales experience in a sourcing and/or closing role * 3+ years of leadership experience * Proven track record of success * Passionate with the ability to inspire and motivate those around them * Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure What will help you stand out (Nice to Haves/Nonessential Skills) * Management experience building customer-facing, quota-achieving full cycle sales teams * Experience working in a tech environment * Experience working in a fast-paced, high growth environment * Proven track record of creating a winning culture that performs at a high level AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Total Targeted Cash $211,000—$338,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. As a Customer Success Manager, you will manage a high-volume portfolio of customers through a tech-touch first engagement model. Your focus is to ensure customers realize value at scale by driving product adoption, engagement, and retention through structured workflows, digital experiences, and targeted interventions. You will leverage tools like Planhat, automation, and customer signals to proactively identify risk, trigger outreach, and guide customers toward success—while partnering cross-functionally to deliver a seamless customer experience. What you'll do * Manage a broad portfolio of Enterprise and Commercial customers using a scalable, one-to-many engagement model * Deliver value through digital touchpoints, including webinars, email campaigns, in-app messaging, and group sessions * Monitor and act on customer health signals (usage, engagement, sentiment) to proactively mitigate risk and drive adoption * Execute playbooks and workflows to support onboarding, product adoption, renewal readiness, and expansion opportunities * Support customers in achieving their goals through structured success journeys and best practice guidance * Identify and escalate at-risk accounts or high-impact opportunities for Sales or higher-touch CS coverage * Maintain accurate data in the customer success platform (e.g., Planhat), including engagement, risks, and lifecycle stage * Contribute to the development and optimization of scaled CS programs, content, and automation workflows * Partner cross-functionally with Sales, Support, Product, and Marketing to improve the customer experience What you'll bring * 1-3 years of experience in Customer Success, Account Management, or related SaaS roles * Bilingual in English and French and/OR Spanish * Experience managing high-volume account portfolios or working in a scaled/tech-touch model * Strong communication skills, with the ability to engage customers effectively in one-to-many formats * A data-driven mindset—comfortable interpreting usage data and customer signals to inform actions * Highly organized with the ability to manage competing priorities at scale * Proactive, solutions-oriented, and comfortable working in a fast-paced, evolving environment * Experience working with CRM/CS platforms (e.g., Planhat, Salesforce) Nice to have * Experience in digital customer engagement programs * Familiarity with customer lifecycle automation, segmentation, and playbook design * Knowledge of social listening, media intelligence, or marketing analytics platforms * Experience creating or delivering customer-facing content (webinars, guides, onboarding materials) * Basic understanding of data analytics or reporting tools Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties. Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. The base compensation for this role is CAD $70,000 with an additional commission target of CAD $10,500.00.