Store Manager - Chicago

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. As Assistant Store Manager, you will support the Store Manager in leading the boutique, ensuring exceptional customer experiences while driving commercial performance and operational excellence. This role is ideal for an experienced luxury retail leader who thrives on coaching teams, building client relationships, and maintaining the highest standards of service and execution. As a key member of the leadership team, you will help establish the culture, processes, and performance expectations that will drive the success of our Chicago boutique. KEY RESPONSIBILITIES BUSINESS DEVELOPMENT * Support the Store Manager in driving sales performance and achieving store revenue targets. * Represent Polène's excellence and promote the brand's products and craftsmanship on the sales floor. * Deliver and maintain an exceptional customer experience that reflects Polène's luxury standards. * Support the development of long-term client relationships and clienteling initiatives. * Assist in implementing CRM best practices to strengthen customer loyalty. * Identify opportunities to grow the client base and enhance in-store engagement. STORE MANAGEMENT * Support daily store operations and ensure adherence to company policies and procedures. * Collaborate with headquarters teams to maintain operational and strategic excellence in-store. * Assist with inventory management in coordination with the stock team and Procurement Officer. * Support customer service processes including repairs, warranties, returns, and exchanges. * Ensure the boutique maintains exceptional visual merchandising and presentation standards. * Assist with store opening preparation, team readiness, and post-opening operational execution. TEAM MANAGEMENT * Lead by example on the sales floor and embody the values of Maison Polène. * Support coaching, development, and performance management of the boutique team. * Assist with staff scheduling and ensure appropriate sales floor coverage. * Participate in recruiting, onboarding, and training new employees. * Support daily team briefings and help motivate the team to achieve store goals. * Foster a collaborative, positive, and high-performing work environment. WHAT WE'RE LOOKING FOR * Minimum 3–5 years of retail leadership experience, preferably within a luxury retail environment. * Strong leadership and team management skills. * Demonstrated abilities in sales performance management and client development. * Passion for delivering elevated customer experiences. * Excellent organizational and communication skills. * Strong clienteling and relationship-building capabilities. * Experience supporting store openings is a plus. * Fluent in English; additional language skills are a plus. * Proficiency in Microsoft Office and Google Workspace. COMPENSATION & BENEFITS * Competitive annual salary range of $60,000 - $70,000, plus bonus incentive. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental and vision insurance with employer contributions. * 401(k) plan. * Monthly and quarterly performance bonuses. * Paid Time Off, including vacation and sick time. * Employee discount on our full range of leather goods and jewelry. * Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. * Commuter benefits for transit (pre-tax, where applicable). * Opportunities for growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you're passionate about luxury retail, team leadership, and helping build a best-in-class client experience from the ground up, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter. Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

Peloton

ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** As a Peloton Lead Expert, you are a full-time, top-performing sales professional and floor leader. Reporting to the Store Manager, you set the pace for the team in a high-energy, commission-driven environment. You excel at individual sales, lead generation, and CRM management, while also stepping up to coach peers in the Store Manager's absence. You act as the benchmark for excellence in the store, driving revenue while delivering a premium, high-touch Member experience. YOUR DAILY IMPACT AT PELOTON * Consistently meet and exceed individual monthly sales targets and commission accelerators * Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome objections and close sales * Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates * Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent * Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty * Contribute to essential daily operations, including inventory management, visual merchandising, and event setup YOU BRING TO PELOTON * 2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets * Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority * Highly organized with experience managing a book of business and auditing leads within a CRM platform * Passion for health and wellness PHYSICAL REQUIREMENTS  This is an active position requiring long periods of standing and walking in the store, as well as bending and lifting items weighing 35 lbs or more. You must be able to physically demonstrate Peloton products and engage with customers during in-store trials. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-CM1 #LI-Onsite The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: * Medical, dental and vision insurance  * Generous paid time off policy * Short-term and long-term disability * Access to mental health services * 401k, tuition reimbursement and student loan paydown plans * Employee Stock Purchase Plan * Fertility and adoption support and up to 18 weeks of paid parental leave  * Child care and family care discounts * Free access to Peloton Digital App and apparel and product discounts * Commuter benefits and Citi Bike Discount * Pet insurance and so much more! Hourly Pay Rate $21—$21 USD   ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com. At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.  If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. As Sales Manager, you will play a key role in driving sales performance, supporting the boutique team, and ensuring each client enjoys a memorable and elevated shopping experience. This role is ideal for an experienced luxury retail leader who is passionate about client service, team development, and commercial performance. As a member of the leadership team, you will help establish a culture of excellence while supporting the successful launch and ongoing performance of our Chicago boutique. KEY RESPONSIBILITIES BUSINESS DEVELOPMENT * Support the achievement of daily, weekly, and monthly sales targets. * Deliver exceptional client service and represent Polène's craftsmanship and brand story. * Build strong client relationships and support clienteling initiatives. * Assist in identifying opportunities to strengthen client engagement and retention. * Support CRM and client outreach initiatives to drive customer loyalty and repeat business. * Analyze sales performance and partner with store leadership to execute action plans that drive results. STORE OPERATIONS * Support daily sales floor operations and ensure an elevated client experience at all times. * Maintain visual merchandising standards and overall store presentation. * Partner with the stock team to ensure product availability and inventory accuracy. * Assist with store opening and closing procedures. * Ensure all service standards and operational procedures are followed consistently. * Support store opening preparation and team readiness initiatives. TEAM LEADERSHIP * Support and coach Sales Advisors in delivering exceptional service and achieving sales goals. * Provide ongoing coaching on product knowledge, selling behaviors, and client engagement techniques. * Participate in daily team briefings and communicate sales objectives. * Foster a positive, collaborative, and high-performing work environment. * Lead by example and embody the values and service standards of Maison Polène. * Assist in onboarding and developing new team members. WHAT WE'RE LOOKING FOR * Minimum 2–4 years of experience in luxury or premium retail. * Previous supervisory or team lead experience preferred. * Strong interpersonal and communication skills. * Passion for luxury retail and customer service excellence. * Ability to motivate and support a team in a fast-paced environment. * Strong clienteling and relationship-building skills. * Experience supporting store openings is a plus. * Fluent in English; additional languages are a plus. COMPENSATION & BENEFITS * Competitive hourly rate of $28 - $33 per hour, plus bonus incentive. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental and vision insurance with employer contributions. * 401(k) plan. * Monthly and quarterly performance bonuses. * Paid Time Off, including vacation and sick time. * Employee discount on our full range of leather goods and jewelry. * Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. * Commuter benefits for transit (pre-tax, where applicable). * Opportunities for growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you're passionate about luxury retail, team leadership, and creating exceptional client experiences, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter. Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.