Sales Executive - German Speaking

Capi Money

Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. About the Commercial Team Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They are relentlessly focused on solving complex cross-border payment challenges for Africa’s most ambitious businesses. We partner with CFOs, Finance Directors, Treasury teams, and business leaders to transform how companies move money internationally. Through a combination of deep market knowledge, consultative selling, and operational excellence, we help businesses unlock faster, more reliable, and more cost-effective international payments. Our team thrives in high-performance environments where ownership, resourcefulness, and execution matter. We are builders who create opportunities, challenge assumptions, and consistently raise the bar. Role Overview We are looking for an exceptional Enterprise Sales Manager to lead the acquisition of high-value strategic customers across Côte d’Ivoire and the wider region. This role is focused on winning and growing relationships with large corporates, multinational companies, major importers, exporters, and complex mid-market businesses with significant international payment volumes. You will own the entire sales cycle, from identifying strategic opportunities and engaging senior decision-makers to structuring commercial proposals, navigating complex procurement processes, and closing large-scale partnerships. Success in this role requires a combination of strategic thinking, executive presence, commercial acumen, and relentless execution. This is a highly external-facing role involving significant time meeting senior executives, building industry relationships, and representing Capi within the local business ecosystem. Key Responsibilities STRATEGIC BUSINESS DEVELOPMENT * Identify, prioritize, and acquire high-value corporate customers with significant international payment needs. * Build and execute account acquisition strategies for named strategic accounts and target sectors. * Develop relationships with C-level executives, Finance Directors, Treasury leaders, and key decision-makers. * Generate and manage a robust pipeline of enterprise opportunities through outbound prospecting, referrals, partnerships, and market intelligence. ENTERPRISE SALES EXECUTION * Lead complex sales cycles involving multiple stakeholders and long decision-making processes. * Conduct in-depth discovery sessions to understand customer payment flows, operational challenges, treasury requirements, and growth objectives. * Build compelling commercial proposals and business cases demonstrating measurable value creation. * Lead commercial negotiations and drive opportunities through to successful close. STRATEGIC ACCOUNT GROWTH * Develop long-term relationships with strategic customers and act as a trusted advisor. * Identify opportunities to increase transaction volumes, expand wallet share, and deepen customer engagement. * Create account plans for key customers and drive long-term revenue growth. MARKET INTELLIGENCE & INDUSTRY LEADERSHIP * Develop a deep understanding of the local business landscape, key industries, trade corridors, and competitive dynamics. * Represent Capi at industry events, networking forums, and executive meetings. * Gather market intelligence and customer insights to influence product development, go-to-market strategy, and commercial priorities. CROSS-FUNCTIONAL LEADERSHIP * Partner closely with Compliance, Operations, Product, and Leadership teams to ensure successful execution of strategic opportunities. * Coordinate internal stakeholders throughout complex sales processes. * Share learnings and best practices to strengthen enterprise sales playbooks and commercial strategy. Requirements EXPERIENCE * 7+ years of experience in enterprise sales, corporate banking, treasury solutions, international payments, trade finance, FX, fintech, or financial services. * Proven track record of consistently acquiring and growing large corporate accounts. * Demonstrated experience managing complex B2B sales cycles involving senior executive stakeholders. * Experience closing high-value commercial agreements and negotiating complex contracts. SKILLS & COMPETENCIES * Strong executive presence with the ability to engage credibly with C-level stakeholders. * Exceptional consultative selling and relationship-building skills. * Strong commercial and financial acumen. * Excellent negotiation and stakeholder management capabilities. * Ability to navigate ambiguity and operate effectively in a fast-paced, high-growth environment. * Strong CRM discipline and data-driven sales management. * Professional fluency in French and English (written and spoken) is essential for engaging C-level stakeholders across Côte d'Ivoire and the wider region. ADDITIONAL ATTRIBUTES * Passion for Capi’s mission to make global finance accessible and fair. * Entrepreneurial mindset with a strong bias for action. * Ability to operate autonomously while influencing cross-functional teams. * Comfortable building from scratch and creating opportunities where none exist. * Previous experience in high-growth startups, top-tier financial institutions, consulting firms, or enterprise technology companies is highly valued. * Hungry for impact, ownership, and the opportunity to build one of Africa’s leading fintech businesses. ADDITIONAL INFORMATION: * This is a full-time position with competitive salary, share options, and benefits * Start date: as soon as possible - we are aware people will have notice periods, and can adjust as needed Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: * Startups UK Top 100 (No. 24) * Viva Technology Top 100 * Welcome to the Jungle's Fintech's Finest Top 50

Capi Money

Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every insight into growth. They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate about supporting businesses in navigating their international payment challenges. ROLE OVERVIEW We are seeking a dynamic and results-driven Sales Manager. This role blends sales and account management responsibilities to ensure that our customers derive maximum value from our international payments platform. You will work directly with customers to understand their needs, address challenges, and drive repeat transactions. By converting leads, acquiring new clients, and following up on onboarded, inactive, and churned accounts, you will be pivotal in ensuring customer satisfaction, retention, and growth. This is a hands-on role involving both office work in Africa market and extensive field visits across the country. KEY RESPONSIBILITIES Sales & Lead Generation * Acquire new corporate customers locally using existing and new acquisition channels. * Identify potential challenges and customer needs, converting leads into active, long-term customers. * Drive additional repeat transactions by nurturing existing relationships and actively pursuing every lead. Customer Onboarding & Engagement * Guide new customers through the onboarding process, ensuring they fully understand and effectively use our platform. * Conduct outbound calls and follow-up sessions to trigger first-time payments and support early adoption. Account Management * Proactively engage with onboarded, inactive, and churned accounts to identify opportunities for reactivation and upselling. * Monitor customer usage and satisfaction, addressing requests and complaints promptly to maintain a high level of service. Collaboration & Market Intelligence * Collaborate closely with internal teams (compliance, product, and operations) to relay customer feedback and contribute to continuous product improvements. * Document customer interactions and success stories, sharing insights to build playbooks, refine strategies and develop effective sales materials. * Serve as the voice of the customer, advocating for their needs and issues related to our products. * Stay informed on competitive trends and emerging market dynamics in international payments and fintech locally, using these insights to propose process improvements and innovative solutions. REQUIREMENTS Experience * Minimum of 5 years in customer success, account management, or sales roles within high-performing environments, ideally in fintech, banking, international payments, or financial services. * Proven track record in managing and growing B2B relationships in emerging markets. Skills & Competencies * Strong communication and interpersonal skills; fluent in English, French and local languages. * Results-driven, highly organized, and capable of working independently in a fast-paced, dynamic environment. * Excellent problem-solving abilities with a strong customer-centric mindset. * Proficiency with CRM tools and data analysis to monitor and enhance customer performance. Additional Attributes * Passion for Capi Money’s mission to make global finance accessible and fair. * Previous experience working in or with emerging markets * A “no task is too small” attitude and a willingness to go the extra mile to ensure customer success. * Experience in early-stage VC-backed startups, top-tier consultancy, or working with emerging markets is preferred. * Flexibility to split time between office work and field visits nationwide to build strong customer relationships. * Experience building and working with online CRM tools * Hungry for high pace, rapid growth, broad exposure, and autonomy. Additional Information * This is a full-time position with competitive salary, share options, and benefits * Start date: as soon as possible - we are aware people will have notice periods, and can adjust as needed. Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: * Startups UK Top 100 (No. 24) * Viva Technology Top 100 * Welcome to the Jungle's Fintech's Finest Top 50

Capi Money

Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every insight into growth. They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate about supporting businesses in navigating their international payment challenges. ROLE OVERVIEW We are seeking a strategic and customer-obsessed Key Account Manager to own and grow relationships with Capi’s most important corporate clients. This role blends commercial strategy, relationship management, and customer success to ensure that our top clients derive maximum value from Capi’s international payments platform. You will identify growth opportunities within key accounts, act as their trusted partner, and advocate for their needs internally. By combining deep market understanding with hands-on engagement, you’ll play a pivotal role in driving retention, revenue expansion, and long-term customer satisfaction. This is a field-oriented role involving both office work in Africa and regular client visits across key business hubs. KEY RESPONSIBILITIES Account Growth & Relationship Management * Build and maintain trusted relationships with Capi’s most strategic clients, ensuring their long-term success. * Identify opportunities within accounts to increase transaction volume and expand product adoption. * Develop account plans focused on retention, upselling, and customer advocacy. * Track account performance, monitor satisfaction, and ensure Capi’s value proposition remains strong and differentiated. Customer Success & Retention * Proactively engage with onboarded, inactive, and at-risk clients to maintain loyalty and drive reactivation. * Anticipate client challenges and collaborate with internal teams to resolve them quickly and effectively. * Ensure customers are fully leveraging Capi’s platform, conducting business reviews and optimization sessions. * Turn client feedback into actionable insights that enhance the customer experience and inform product improvements. Collaboration & Market Intelligence * Work closely with product, operations, and compliance teams to ensure a seamless client journey and localized solutions. * Serve as the voice of the customer within Capi, ensuring feedback directly influences product and process evolution. * Gather and share competitive intelligence and market insights to strengthen Capi’s position in the region. * Document success stories and build scalable playbooks to improve account management practices across markets. REQUIREMENTS Experience * Minimum of 3–5 years in Key Account Management, Business Development, or Sales roles within high-performing environments, ideally in fintech, banking, international payments, or B2B SaaS. * Proven track record in managing senior-level client relationships and driving revenue growth. * Experience working in or with emerging markets. Skills & Competencies * Strong relationship-building, negotiation, and communication skills. * Analytical and results-driven mindset with commercial acumen. * Highly organized, autonomous, and adaptable to fast-paced, evolving environments. * Proficiency with CRM tools and data analysis to monitor and enhance account performance. * Fluent in French with professional proficiency in English (and local languages a plus). ADDITIONAL ATTRIBUTES * Deep passion for Capi Money’s mission to make global finance accessible and fair. * A “no task is too small” attitude and the drive to go the extra mile for customers. * Experience in early-stage VC-backed startups, top-tier consultancy, or fast-growth fintech environments preferred. * Curious, resilient, and energized by high growth and continuous learning. * Flexibility to split time between office work and field visits nationwide to strengthen client relationships. ADDITIONAL INFORMATION * This is a full-time position with competitive salary, share options, and benefits * Start date: as soon as possible - we are aware people will have notice periods, and can adjust as needed Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: * Startups UK Top 100 (No. 24) * Viva Technology Top 100 * Welcome to the Jungle's Fintech's Finest Top 50