Senior Services Solutions Manager

Artefact

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner… About the role ... As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology. What you'll be doing ... * Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements. * Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection. * Oversee the integration of cloud platforms with data pipelines, storage, and compute services. * Standardize coding, deployment, and monitoring practices across cloud environments. * Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently. * Lead problem-solving initiatives for complex technical challenges related to cloud environments. * Provide technical leadership across multiple cloud projects, ensuring efficient resource management. * Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer. * Manage client relationships regarding project expectations, timelines, and outcomes. * Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.   What you'll need ... * Proven experience designing and implementing cloud architectures on Azure at scale * Strong expertise in cloud security, networking, and compliance frameworks. * Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service. * Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads. * Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency. * Deep understanding of cloud cost optimization, monitoring, and high availability design patterns. * Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric * Strong leadership capabilities with experience managing technical teams and large-scale projects. * Excellent verbal and written communication skills, including experience creating business-focused presentations. * Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects. * Experience managing senior stakeholders and navigating client discussions effectively. * Ability to mentor, coach, and develop technical teams in cloud engineering best practices. * A track record of contributing to business growth through technical innovation and strategic initiatives.

Backbase

THE JOB IN SHORT As a Technical Director, you are the technology leader of a strategic client account - or a portfolio of accounts - with end-to-end ownership of the technical success and quality of our solution delivery. You work in close partnership with Delivery and Sales Leaders, ensuring that our clients not only go live successfully, but continue to thrive and scale with confidence. You have the technical breadth and depth to drive solution designs with architects, partner closely with engineering leaders and lead from the front when needed during complex technical challenges or critical incidents. You set the tone for engineering excellence, while ensuring the right technical team structures and accountabilities are in place to deliver at scale. Throughout the client journey, you are the primary technical contact and trusted advisor, seamlessly navigating between technical deep dives and high-stakes conversations with CIOs and executives. You are able to zoom-in to details to work hands-on with architects and engineering leaders when needed. You bring clarity, confidence, and commitment to every interaction while shaping outcomes. MEET THE JOB * Take full technical ownership of the client accounts, acting as the technology leader across all workstreams.  * Accountable for the technical success of the account from pre-sales through implementation, production readiness and post go-live evolution. * Use your technical and product expertise to define and drive our clients’ technical strategy. * Become an internal advocate of the client and bring the voice of the customer into the rest of the Backbase organization * You identify opportunities for the customer to have better product adoption, provide guidance on best practices for custom components, and help the client align their requirements with our R&D roadmap * Collaborate closely with the Technical Support, Product Engineering, and Project Implementation teams at Backbase to ensure successful implementations of the Backbase product. * Partner with Delivery leaders to create delivery plans that balance time to market and quality needs. * Ensure technical quality and compliance with platform best practices across all squads, raising the bar for engineering practices and delivery standards. You guide and influence Engineering leaders to achieve this. * Act as the technical face of Backbase towards the client’s senior stakeholders, from engineering teams to CIO-level conversations. * Serve as a role model by being hands-on when needed - unblocking technical issues, supporting squads, and ensuring progress. You lead Architecture Review Boards, review solution designs and govern decisions. HOW ABOUT YOU * Overall experience of 10+ years and 5 years of  management experience with solid technical background, including experience in software and systems architecture; * You have led enterprise-grade software delivery, preferably in financial services or regulated industries; * You have experience with most of our technology stack: Java, Spring, Maven, Gradle, Angular, Kotlin, Cloud Deployments, Docker, Kubernetes (on-prem, cloud) and Swift. Having a cloud certification (e.g. Azure Certified Solutions Architect) is a plus; * You thrive in high-stakes environments, leading from the front during escalations and aligning cross-functional teams under pressure. * You have a deep understanding of DevOps, CI/CD, Observability and SRE practices  and you ensure operational excellence is part of delivery. * You have excellent communication and stakeholder management skills, equally comfortable with engineering teams and CXOs. * You are passionate about building strong engineering cultures, mentoring teams, and setting a high bar for engineering excellence. * You hold a Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent relevant industry experience. * You are fluent in English

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. WHAT YOU'LL DO RESPONSIBILITIES • Strategic Leadership—Develop and implement a robust AML/CFT compliance strategy across our UAE regulated retail payment services and stored value facility entities, aligned with global FinCRO objectives. Leverage AI, data science, and automation to scale the program. Provide regular reporting to UAE Boards and Senior Management on program health and effectiveness. • AML/CFT Program Oversight—Own and continuously enhance our AML/CFT program, ensuring it effectively prevents, detects, and reports money laundering, terrorist financing, proliferation financing, and other financial crimes in line with Federal Decree-Law No. 20 of 2018, Cabinet Decision No. 10 of 2019, and CBUAE's AML/CFT Standards, Retail Payment Services and Card Scheme Regulations, and Stored Value Facilities Regulations Framework. • Regulatory Compliance—Ensure ongoing compliance with all applicable CBUAE licensing conditions, payment services regulations, and broader UAE financial services laws across both entities. Monitor the regulatory environment for changes, assess business impact, and drive timely implementation of compliance obligations. Maintain a regulatory obligations register and own the internal compliance assurance framework. • Regulatory Management and Reporting—Serve as the primary point of contact for the CBUAE and UAE Financial Intelligence Unit (UAEFIU) for all inspections, inquiries, and examinations. Own the end-to-end STR/SAR process via the goAML platform and all other mandatory regulatory submissions. • Sanctions Compliance—Oversee UAE sanctions compliance across both entities, including screening against the UAE Local Terrorist List, UN Security Council Consolidated List, and applicable international regimes (OFAC, EU, and UK). • SVF and PSP Risk Management—Design and maintain AML/CFT risk frameworks tailored to the distinct risk profiles of both license types—including high-volume payment flows (PSP) and e-wallet abuse, prepaid instrument layering, and anonymous loading risks (SVF). Ensure transaction monitoring typologies are appropriately calibrated across both product sets. • Advisory and External Influence—Provide expert AML/CFT and regulatory compliance guidance to product, engineering, and business teams on new products and market expansion. Represent Stripe in external forums, regulatory consultations, and industry groups across the UAE and GCC. • Training and Culture—Champion a strong compliance culture across UAE teams. Oversee delivery of UAE-regulatory-compliant training programs covering PSP and SVF-specific risks. WHO YOU ARE MINIMUM REQUIREMENTS • Experience—10+ years in financial crime or regulatory compliance, with significant focus on fintech, payments, e-money, or stored value products. Prior experience as a designated Chief Risk Officer or Compliance Officer or MLRO or Deputy MLRO under a CBUAE-regulated or comparable GCC-regulated entity preferred. • Regulatory Knowledge—Deep knowledge of UAE AML/CFT laws (Federal Decree-Law No. 20 of 2018, Cabinet Decision No. 10 of 2019), CBUAE AML/CFT Standards, PSP and SVF regulatory frameworks, and relevant FATF Recommendations. Familiarity with broader UAE financial services regulation and licensing requirements. • Fit and Proper—Must satisfy CBUAE fit and proper requirements and be willing to undergo formal regulatory approval prior to commencement. • Communication and Mindset—Strong ability to articulate complex regulatory concepts to technical and non-technical audiences. Able to translate regulatory requirements into practical, scalable compliance solutions in a high-growth environment. • Data Proficiency—High data literacy, with the ability to work closely with data and engineering teams to identify emerging financial crime patterns and validate detection model effectiveness. • Certifications—CAMS, ICA International Diploma in AML, or equivalent preferred. • Languages—High professional fluency in English is required. Arabic fluency is an advantage. • Location—Hybrid-office based, Dubai. PREFERRED QUALIFICATIONS • Experience in a global, matrixed fintech organization across multiple jurisdictions • Existing relationships with CBUAE and UAEFIU officials • Familiarity with the UAE's Financial Infrastructure Transformation programme and its AML/CFT implications • Experience designing AML/CFT and regulatory compliance controls for high-volume payment and stored value products at scale