Business Partner Analyst

Coinbase

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: * Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. * Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. * Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. * Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. * Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. * Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and Experience: * 6+ years of experience in quality assurance, quality control, audit, or financial crime investigations within a regulated financial services environment. * Working knowledge of BSA/AML laws, regulations, and requirements, with demonstrated ability to apply risk-based judgment when reviewing complex investigations. * ACAMS certification or equivalent AML qualification. * Proven experience producing compliance metrics, dashboards, and performance reporting for operational and compliance stakeholders (proficiency in Google Sheets/Excel and Google Slides/PowerPoint). * Track record of presenting QA findings, root cause analyses, and procedural recommendations to senior compliance and operations leaders across multiple regions. * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): €67.000—€67.000 EUR * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a Senior Business Value Engineer to join our Value Strategy team, specifically covering the EMEA region. In this role, you will be the primary value architect for our accounts across Europe, the Middle East, and Africa. You will bridge the gap between technical capabilities and business outcomes, helping our customers understand the financial and operational impact of the New Relic platform. You will act as a trusted advisor to both our internal sales teams and our customers' C-suite executives, driving the "Value Realization" process from initial discovery to long-term success. What you'll do * Build Compelling Business Cases: Create and deliver Business Value Assessments (BVAs) including complex ROI modeling, TCO analysis, and value realization benchmarking. * Strategize with Sales: Partner closely with Sales Leadership and Account Executives to develop deal strategies that emphasize business justification over feature-set comparisons. * Quantify Technical Impact: Translate technical metrics (like MTTR, Error Rates, and Cloud Cost) into business KPIs (like Revenue at Risk, Subscriber Churn, and Operational Efficiency). * Drive Value Realization: Ensure customers are co-creators in their value roadmap, moving beyond the initial sale to track and report on actual value achieved post-implementation. * Educate & Enable: Mentor and train the broader GTM teams on value-based selling best practices to increase deal win rates and deal size. * Lead Discovery Workshops: Drive high-impact business value discovery sessions with Customers to uncover pain points and map them to New Relic Value Pillars (Business Uptime, Engineering Excellence, and Digital Experience).   This role requires * Experience: Extensive relevant work experience ie Value Engineering, Management Consulting, Investment Banking, Strategic Pre-sales, or Strategic Finance (with a focus on Deal Structuring or Sales Operations) or a Master’s degree with relevant professional exposure. * Communication: Exceptional presence with the ability to influence C-level executives and technical stakeholders alike. * Financial Acumen: Strong proficiency in creating financial models (ROI, NPV, Payback Period) and building executive-level presentations. * Analytical Depth: Ability to work on complex issues requiring an evaluation of identifiable factors and intangible variables. * Technical Literacy: Ability to understand complex distributed systems and observability concepts (APM, Infrastructure, Log Management).   Bonus points if you have * MBA or equivalent advanced degree. * Familiarity with the EMEA market landscape and multilingual capabilities (French, German, or Spanish). * Experience with Value Management tools and platforms. Please note that visa sponsorship is not available for this position.   Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for all partner engagements within your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do * Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. * Solutioning & Pre-Sales Support: Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs). * Ecosystem Orchestration: Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by Partners. * Operational Management: Maintain project-level discipline for all engagements, tracking risks, resource utilization, and status in central systems. * Strategic Feedback Loop: Channel "in the trenches" insights from partners and customers back to internal Product and Practice teams to influence the future roadmap and GTM strategy. * Delivery Governance & Quality Assurance: In collaboration with New Relic Professional Services, you will oversee partner-led project delivery to ensure high-quality outcomes. You will guide partners through proven implementation playbooks, serve as a technical escalation point, and monitor project health against Customer Satisfaction (CSAT) targets. This role requires * Technical Experience: Proven hands-on experience in technical consulting, solutions architecture, or senior engineering, with a focus on cloud and application performance technologies. * Observability Mastery: Deep technical knowledge of Observability concepts (APM, Infrastructure, Log Management) and the ability to articulate technical value to both engineers and leadership. * Consultative Influence: Exceptional communication and negotiation skills with the ability to manage and influence diverse internal and external stakeholders without direct authority. * Partner Ecosystem Savvy: Understanding of how to build sustainable technical businesses within a partner network (SIs, MSPs, Resellers). * Project Management Discipline: Ability to manage multiple workstreams with a focus on clear expectations, milestone tracking, and measurable outcomes. * Strategic Advising: Experience in capacity planning and advising partners on resource needs to support upcoming project pipelines. Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy