Germany (Hybrid)•Posted: Apr 16•Deadline: Aug 16
ABOUT LEMON.MARKETS 🍋
We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By
empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their
customers.
lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first
infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear
regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months.
As part of the dwpbank Group, we share a clear goal: making investing in capital markets more accessible. By combining dwpbank’s
long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular
securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that
helps financial service providers stay competitive and respond more flexibly in a changing market.
Your Mission
You will ensure lemon.markets delivers a fast, reliable, and compliant customer lifecycle so our partners can launch and scale
investment products with confidence. Sitting in the 1st Line of Defense (1LoD), you’ll lead Customer Ops, KYC Ops, and AFC Ops and
make sure day-to-day operations run smoothly while meeting regulatory expectations. You’ll report to our Head of Operations and
work closely with Banking Ops and Securities Ops, plus key stakeholders in our Customer Lifecycle domain (Product & Engineering)
and our 2nd Line of Defense (Compliance/Risk). Over the first months, your focus will be to bring a fresh, data-driven
perspective, quickly diagnosing the biggest drivers of volume, risk, and customer pain. You’ll build a clear prioritization
roadmap and execute it. Your main mission is to turn the department into a highly automated machine by redesigning workflows and
automating as much as possible (while keeping compliance guardrails intact).
In this role you will:
* Develop and lead a team of FTEs and working students across Customer Ops, KYC Ops, and AFC Ops, setting clear expectations,
coaching, and building a high-ownership culture.
* Run and improve day-to-day performance across the lifecycle by steering SLAs, backlogs, cycle times, quality, and rework,
ensuring customers and partners get predictable, reliable outcomes.
* Establish an operating system for the area (daily/weekly reviews, capacity planning, queue/skill management) that makes
priorities, bottlenecks, and decisions transparent.
* Own and evolve KYC operations (onboarding, verification, document checks, remediation, periodic reviews where relevant) with
strong QA standards, sampling, and root-cause work to reduce KYC aging and risk.
* Own AFC case & alert operations including evidence collection, escalation logic, and audit trails to ensure defensible
decisions and strong audit readiness.
* Partner with Product, Engineering, and 2LoD to translate regulatory and operational needs into scalable workflows, permissions,
logging, and controls and ensure every change is operationally ready (SOPs, training, rollout/support).
* Lead automation initiatives across the whole Ops function by eliminating manual work through workflow automation, decision
engines, etc. driving efficiency, consistency, and faster turnaround times while reducing operational risk.
* Own vendor management and communication, ensuring external partners/tools meet our requirements for performance, scalability,
and auditability.
You’ll be successful in this role if you:
* Bring multi-year operations experience in a regulated environment (FinTech/Banking) having hands-on expertise across Customer
Service Ops, KYC Ops, and AFC Ops. Brokerage experience is a strong plus.
* Have proven people leadership experience (coaching, performance management, hiring and capability building).
* Show a strong track record in performance management (SLA steering, QA frameworks, backlog & capacity planning).
* Are excellent at cross-functional stakeholder management with Product & Engineering (requirements, change management, rollouts)
and have experience working with a 2nd Line of Defense.
* Are hands-on and structured. You like turning ambiguity into operating cadence, clear priorities, and measurable outcomes.
* Are fluent in English (C1+) and have some German Skills (B1-B2), and comfortable communicating with internal and external
auditors.
How we take care of you:
* 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to
lemon.markets.
* 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the
rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration.
* 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is
a key part of our culture. That being said, leadership lemoneers work 7 days or more per month on-site in our Berlin office,
spending quality time together with the team at events, onsites/offsites or over team dinners.
* 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear
career development framework with frequent feedback conversations as well as an annual learning budget.
* 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food
market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding
of new partners, growing our teams, and owning a strong discussion culture.
* 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited
contracts, plus 50% off on Beatvest - our partner for financial education and investing.
* 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at
a time, and up to 60 days per year in total.
As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from
all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with
disabilities, marital status, religions and ideologies, and sexual orientations to apply.
If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please
apply.
You have any questions? Feel free to contact us via talent@lemon.markets.com
Germany (Hybrid)•Posted: May 20•Deadline: Aug 16
ABOUT LEMON.MARKETS 🍋
We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By
empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their
customers.
lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first
infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear
regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months.
As part of the dwpbank group, we’re adding a layer of resources and expertise to benefit from, while continuing to operate as an
independent fintech with our own team, product, and start-up identity under the dwpbank umbrella.
YOUR MISSION:
As a Backend Engineer at lemon.markets you will play a key role in designing the backend services and architecture of our
brokerage API platform that allows other companies to easily embed investing into their product. You will take ownership of
features and services end to end in cross-functional teams, ensuring they run smoothly on production.
You will focus on areas of the Customer Lifecycle, Investing or Banking processes - making sure our Core Platform & Systems around
it are reliable & scalable.
Our Tech Stack is Python, FastAPI, AWS and Postgres. While you can have worked in different modern tech stacks prior, you should
be excited to work in Python and learn it if you haven’t worked with it before.
You will have a significant impact on the development of our core Platform & Systems - and thereby architectural decisions, as
well as on the business itself. Work alongside a cross-functional team of experts, and together we will leverage your previous
experiences to build the investment infrastructure for the next 100 million retail investors in Europe.
ABOUT YOU:
* You have the ability to write well-structured and tested code in more than one high-level programming languages like Python,
Golang, Java or Ruby, plus another language such as Javascript or Typescript.
* You have experience in designing and implementing highly scalable architecture and reliable REST APIs and bring the desire to
make them world-class.
* You’ve gained good experience with software in a cloud environment (AWS, GCP, Azure) and the architectural patterns for this
environment.
* You have a good understanding of more than one document-based or relational database technology such as MySQL/PostgreSQL or
MongoDB
* You know how to write high-quality code that is understandable, maintainable and well tested, and can guide other engineers to
do the same via code reviews.
* You have good problem-solving skills and the ability to provide in-depth evaluations and analyses of unique and complex
technological issues.
* You have a track record of designing, building and operating reliable and scalable backend systems as part of a
cross-functional team.
YOU WILL BE SUCCESSFUL IN THIS ROLE IF:
* Growing investment opportunities excites you. We operate in a highly regulated environment and therefore having worked prior in
a Fintech or financial Service provider would give you a head start, but is not a must.
* You see yourself as a product engineer. That means, you are excited by solving customer problems and strive to become an expert
in the domain area you are working in.
* You enjoy building from scratch. This means high involvement in the product development process itself while advocating for the
best engineering practices. It also means that you enjoy taking technical decisions.
* You are ready and willing to take ownership of problems and act on them decisively with no supervision. You always thrive for
high quality outcomes through focus, determination and attention to detail.
* You are a team player. Working together as a team, sharing knowledge & providing mentorship comes naturally to you. Long term -
you consider becoming a team lead.
* You have no problem with learning new technologies on the go. You try to solve problems with more things than the ones you
already know. We will always enable you with that, but your willingness has to come first.
* You understand what working in a startup or a similar lean organisation is like. You are able to work with a small team in a
lean environment, can move quickly and focus on what's truly important.
* You see yourself reflected in the skills above, or you see yourself growing into this path.
We're looking for people with passion, desire to learn and that are team players. You're encouraged to apply, even if your
experience doesn't precisely match the job description. Your skills and passion will stand out - and set you apart - especially if
your career has taken some extraordinary twists and turns.
HOW WE TAKE CARE OF YOU:
* 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to
lemon.markets.
* 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the
rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration.
* 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is
a key part of our culture. That being said, individual contributer lemoneers work 4 days or more per month on-site in our
Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners.
* 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, plus a
clear career development framework with frequent feedback conversations so you always know where you stand, and what to do to
level up.
* 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food
market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding
of new partners, growing our teams, and owning a strong discussion culture.
* 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited
contracts, plus 50% off on Beatvest - our partner for financial education and investing.
* 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at
a time, and up to 60 days per year in total.
As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from
all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with
disabilities, marital status, religions and ideologies, and sexual orientations to apply.
If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please
apply.
You have any questions? Feel free to contact us via talent@lemon.markets.com
Germany (Hybrid)•Posted: Apr 23•Deadline: Aug 16
ABOUT LEMON.MARKETS 🍋
We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By
empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their
customers.
lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first
infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear
regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months.
As part of the dwpbank Group, we share a clear goal: we enable anyone to be an investor by making investing in capital markets
more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and
speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular
services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a
changing market.
YOUR MISSION
As our Launch Manager, you’ll own the end-to-end delivery of our partner onboarding, from kick-off through go-live and post-launch
activities, turning complex, regulated brokerage integrations into predictable, high-quality launches.
Our partner universe is evolving: alongside our direct business with fintechs and neobanks, we’re building a combined offering
with dwpbank, bringing a new wave of partners and increased cross-organization complexity. We’re therefore building a dedicated
Launch Manager function to run these onboardings with clear ownership.
In this setup, you’ll provide the coordination we’re building, driving the launch plan, steering stakeholders, and ensuring a
clean handover to Partner Management once the partner is live. You’ll sit at the center of cross-functional execution, aligning
Partnerships, Product, Engineering, Operations, and second-line functions (and, where relevant, dwpbank) to keep delivery on time,
within scope, and operationally sound.
IN THIS ROLE YOU WILL:
* Lead end-to-end partner launches by owning the onboarding plan, milestones, and delivery rhythm across Partnerships, Product,
Engineering, Operations, and second-line functions — so partners go live faster and with fewer surprises.
* Drive alignment and decision-making between partnership leads, product counterparts, and executive sponsors — so scope,
priorities, and trade-offs are clear and execution stays on track.
* Run cross-functional workstreams (e.g., API integration readiness, ops/process setup, compliance & controls, partner
enablement) to reduce delivery risk and ensure high-quality outcomes in a regulated environment.
* Design and continuously improve an onboarding playbook (templates, checklists, risk log, status reporting, launch criteria) to
standardize onboarding and scale partner delivery without scaling chaos.
* Own stakeholder communication and reporting to leadership, internal steering committees, and partner counterparts — so
progress, risks, and dependencies are transparent and manageable.
* Manage complex/time-sensitive post-launch activities (feature expansions, new functionalities, operational changes) so existing
partners can grow their offering without destabilizing day-to-day operations.
YOU’LL BE SUCCESSFUL IN THIS ROLE IF:
* You bring 5+ years of experience in launch management or project/program management within brokerage, fintech, or banking
environments.
* You have a deep understanding of B2B onboarding, including how to structure plans, manage dependencies, and steer stakeholders
through complex delivery.
* You bring strong financial services domain expertise (brokerage knowledge is a plus) and can translate regulatory/operational
constraints into actionable delivery plans.
* You have led complex cross-functional teams across business, product, engineering, and second-line functions, driving outcomes
without formal authority.
* You are comfortable mixing methods (waterfall, agile, hybrid) and pragmatically using tools like onboarding plans, risk logs,
and reporting to get the job done.
* You thrive in ambiguity and complexity, take ownership end-to-end, and can zoom out for the plan while still digging into the
messy details needed to execute.
* Communicate exceptionally well in English and German (C1+) building trust quickly, leading tough conversations calmly, and
keeping momentum across senior internal and external stakeholders.
HOW WE TAKE CARE OF YOU:
* 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to
lemon.markets.
* 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the
rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration.
* 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is
a key part of our culture. That being said, individual contributer lemoneers work 4 day or more per month on-site in our Berlin
office, spending quality time together with the team at events, onsites/offsites or over team dinners.
* 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear
career development framework with frequent feedback conversations as well as an annual learning budget.
* 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food
market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding
of new partners, growing our teams, and owning a strong discussion culture.
* 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited
contracts, plus 50% off on Beatvest - our partner for financial education and investing.
* 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at
a time, and up to 60 days per year in total.
As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from
all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with
disabilities, marital status, religions and ideologies, and sexual orientations to apply.
If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please
apply.
You have any questions? Feel free to contact us via talent@lemon.markets.com
