Community & Events Programme Intern (Northern Europe)

The Social Hub

Your Mission Should You Choose To Accept It…  As our community support Intern, you’ll oversee and learn how to convert leads into bookings. At the end of your internship you will master all the tricks of the trade on anything sales and customer service related; from steering potential guests in their decision making on the phone, to answering all questions on WhatsApp or LiveChat. With your enthusiastic student spirit and organizational skills, you'll create a seamless customer experience. You'll maintain clear lines of communication with your team, and (potential) guests. We're looking for someone to join our team for a period of 5-6 months, starting in September 2026.  In Case You Do Not Know Who, We Are (ahem):    Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   What You’ll Do:  * Strive to deliver the best (9+) support/experience for our guests  * Driving commercial results via various channels such as: telephone, live chat, third parties and e-mails  * Selling relevant (cross and upsell) TSH services/products  * Handling (financial) administrative tasks and change requests  * Sharing guest feedback, insights, and ideas with colleagues  Who You Are:  * You’re a student – you must be enrolled in a university!  * Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;  * Hospitality-minded with an enthusiastic and open approach, with affinity and interest in sales and customer experience/support;  * Flexible; we also work in weekends (and evenings);  * Enjoying receiving and taking responsibility and you can work independently;  * Someone who enjoys working and learning in an ambitious, informal and international environment;  * Have no holiday plans during your internship;  * Excellent interpersonal and communication skills;  * Ability to work in a fast-paced team environment;  * Fluent in English (mandatory), as well as Dutch or German or Italian or French or Spanish;  * Comfortable in an ambitious and informal working environment;  What We Offer:  * An amazing work environment with a fantastic vibe and lots of positive energy.   * On the job coaching and guidance.   * Monthly compensation for your internship (please note that travel costs are not reimbursed).   * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.   * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change.   * A first glimpse into the world of Hospitality with one of the most innovative players in the market.   * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?    * A wonderful workplace to call home with, dare we say it, fun colleagues.   Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Social Hub

Office Manager Intern Your mission if you choose to accept it... The Social Hub is on a mission to build a thriving global community of change makers & game changers. We partner up with like-minded brands and organisations to build and activate the brand, and we engage (new) community members via creative experiences & events. We’re looking for an Office Management Intern to join our Office Management and People & Culture departments. This role gives you the opportunity to develop yourself working in a wide range of situations at a fast-paced environment that is The Support Hub. You will help us with day-to-day activities, event and communication assistance and coordination, keep a structured & organised office space and support other office operations. On a daily basis you will work closely with the Office Manager at the The Support Hub in order to run the office as smoothly as possible. You will join the team at our headquarters in Amsterdam for a period of 5-6 months, starting September 2026. In case you do not know who we are... Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. What You'll Do  * Support the Office Manager on day-to-day activities * Assist with office events and creation of the events calendar * Manage meeting room calendar and other bookings internally * Support and coordinate post and shipping requests * Assist onboarding and offboarding new starters at The Support Hub * Keep the office and pantry organised * Keep narrow casting and internal communications updated Who You Are * You are enrolled in a EU university or school  * You can be in Amsterdam 5 days a week (this job is office based) * Very hands on! * You are a social butterfly and an extrovert * Able to cope with fast paced and changing environment * Able to multitask within a dynamic surrounding * High level service-minded * You like to be involved in party planning (and the actual party!) * Thinking ahead, proactive personality * Have good organisation skills * Communicative * Tech savvy (or willing to learn also counts) * You speak English native or fluent. Any other language is a plus   What We Offer    * An amazing work environment with a fantastic vibe and lots of positive energy  * On the job coaching and guidance  * Monthly compensation for your internship (please note that travel costs are not reimbursed)  * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry  * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change  * A first glimpse into the world of Hospitality with one of the most innovative players in the market  * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?  * A wonderful workplace to call home with, dare we say it, fun colleagues  Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Social Hub

Your mission, should you choose to accept it…     You will be part of the Digital Marketing team at Support Hub, the team where we build the digital magic! Our objective is to deliver high-performing content across all digital touchpoints in order to boost our commercial performance. Are you an enthusiastic university (of applied sciences) student with an affinity for Content Marketing, Search Engine Optimization (SEO), Generative Engine Optimization (GEO), and Artificial Intelligence (AI) tools? Then this is something for you! We are looking for a creative and motivated intern with strong communicative skills, both written and spoken, and a fluency in English. You will join our Digital Marketing team, and will report to the Content Marketing Manager. You will also work closely with the SEO Manager to ensure content is optimized for search engines. We are looking for someone to join our team for a period of at least 5 months starting in September 2026.   In Case You Don’t Know Who We Are (ahem)…  Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can learn, stay, work and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay, gyms, talks, events, rooftop bar and pools as well as a vibrant community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, The United Kingdom and Portugal this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.  What You'll Do     * Collaborate on a daily basis with the Content Marketing Manager, full Digital Marketing Team, and Business Marketers to follow up on the execution of assigned content projects. * Support the SEO Manager with keyword research and content optimization, with a focus on local optimization for our Hubs across Europe. (e.g., meta tags, headings, internal linking, updating website content). * Focus on Generative Engine Optimization (GEO): Structure content to increase the likelihood of our brand being cited or mentioned in AI Overviews and LLM responses. * Brief and review written, photo and video content for owned media channels (website and blog) to ensure alignment with our brand identity, visual style and tone of voice. * Maintain brand assets up-to-date in our Digital Asset Management tool (Bynder.com). * Conduct content competitive analysis (including SEO-focused analysis) to support the creation of content strategies. * Assist in localizing key website content, paying attention to regional search intent and how local queries are answered by AI engines. * You will work on our commercial calendar and support our products: Hotel, Student, Coworking, Meet and Events, Eat & Drink. * Support in designing training, guidelines and toolkits to ensure consistency across all teams, in collaboration with the CMS intern. * Support with content, SEO, and performance reporting process and tooling, learning to translate AI-powered data insights into actionable recommendations.    Who You Are     * You're currently study for a bachelor's degree in marketing, business, or relevant field. * Affinity with, and passion for, content marketing, digital marketing, and Search Engine Optimization (SEO). * A strong interest in how AI and geographic targeting are reshaping content and digital campaigns. * Relevant jobs, side jobs or other side activities experience    * You’re a strong storyteller, with the ability to conceive creative ideas with brand objectives and target consumers in mind    * You have excellent written and spoken communication skills: you can articulate thoughts and ideas in an interesting, contemporary, and authentic way within the brand tone of voice   * Fluent in English. Speaking Spanish, Catalan, Italian, French, German or Portuguese is a great plus but not necessary  * You have an eye for the detail     * You’re organised and scrupulous, with a natural eye for details and innate love for planning  * You’re open-minded and curious, not afraid to think “out-of-the-box” and always eager to learn; oh, and you love to have fun at work!    * You are eligible to work in the Netherlands      What We Offer    * An amazing work environment with a fantastic vibe and lots of positive energy  * On the job coaching and guidance (from both Content and SEO experts!). * Monthly compensation for your internship (please note that travel costs are not reimbursed)   * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry  * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change  * A first glimpse into the world of Hospitality with one of the most innovative players in the market  * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?  * A wonderful workplace to call home with, dare we say it, fun colleagues  Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.