
Lunar · København
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life wit...
Banking hasn't changed much in decades. We're changing that. One product at a time.
Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product
people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users
across the Nordics.
Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm.
We move fast, we build with purpose, and we're just getting started.
As our new Fraud Specialist you'll be based in Copenhagen, joining the FCP Operations team, reporting to Alexander, working to
protect our customers and keep their money safe. This role serves customers across the Nordics, so fluency in Swedish and English
is essential.
What will you do?
What are we looking for in you?
space.
Benefits and perks
work.
anything slowing you down.
covered.
Are you ready to join the journey? Apply now and let's find out more!
While you hold on tight for us to get back to you, curious to see what we're up to? Follow us on LinkedIn for business
announcements and releases 📢, check out our Instagram for an inside scoop on what it's like to work here.
We welcome applications from candidates of all backgrounds. If you need any adjustments during the recruitment process, please let
us know.
Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your
criminal record.
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Fraud Specialist you'll join the FCP Operations team based in Copenhagen, reporting to Alexander, working to protect our customers and keep their money safe. What will you do? * Monitor and analyse transactions to identify and act on suspicious activity before it causes harm. * Handle fraud cases end-to-end — investigating, documenting, and resolving with care and precision. * Collaborate with teams across Lunar to share insights and strengthen our fraud detection capabilities. * Stay close to emerging fraud trends and financial crime typologies, applying what you learn in your day-to-day work. * Balance security with a great customer experience, making sure protection never comes at the cost of usability. What are we looking for in you? * Some experience with fraud, financial crime, or a related field — whether through work, studies, or a strong interest in the space. * An analytical mindset with an eye for patterns and anomalies. * Clear and structured communication skills — you can explain complex situations simply, both in writing and in conversation. * Comfort working in a fast-moving environment where priorities can shift and no two cases are the same. * Fluency in Danish and English (both spoken and written). Benefits and perks * 4 days in the office. We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let's find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here . Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record. We welcome applications from candidates of all backgrounds. If you need any adjustments during the recruitment process, please let us know
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth. WHAT YOU'LL DO You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and influencing the product roadmap. You'll develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As subject matter experts, you'll scale the broader organization by creating reusable assets and coaching others on complex high-value opportunities. You'll also run customer workshops and take the lead on key opportunities. You'll serve as the domain and product expert to our users and GTM team for Stripe Radar globally. RESPONSIBILITIES • Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally. • Demonstrate a deep understanding and point of view on trends in the fraud and risk management ecosystem, including AI-powered detection, processor-agnostic architectures, and the shift from payment fraud to holistic business risk (e.g., policy abuse, account takeover, first-party misuse). • Develop expertise with the functional and architectural patterns for deploying advanced fraud systems, including the lifecycle of rule management, ML model tuning, and manual review optimization. • Understand the ecosystem of risk and identity integrations (e.g., device fingerprinting, identity verification, bot mitigation, case management) Stripe must support for our users to be successful. • Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team. • Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers. • Partner closely with the Radar product sales team and be an active part of the opportunity team for Stripe's largest and most complex Radar customers to lead strategy and own key customer relationships. • Partner closely with the Radar product team to get early exposure to the new products and features. • Serve as a "Voice of the Customer" internally to drive product and feature request prioritization, providing actionable insights on the competitive landscape and emerging fraud vectors. • Act as an escalation point to drive our most complex technical issues to resolution with Stripe's engineering team. • Support customers and Stripe teammates on account or deal strategy, and answer product feature and technical questions. • Understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads. • Stay current on competitive analysis and market differentiation. • Support marketing events including executive briefings, conferences, user groups, and trade shows. MINIMUM REQUIREMENTS • 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety • Deep working knowledge of the fraud and risk ecosystem, including payment fraud (CNP), account takeover (ATO), first-party misuse (friendly fraud), and policy and content abuse • Demonstrated knowledge of risk management architectures, including the role of rules engines, machine learning models, and manual review queues in fraud decisioning • Strong knowledge of the signals and data used in fraud detection, such as device and IP data, behavioral biometrics, identity verification, and graph-based analysis • Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other • Outstanding communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences • Interest in solving open-ended business problems with a combination of technology and creative thinking • A proven ability to build strong collaborative working relationships with business partners • Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment PREFERRED QUALIFICATIONS • Experience integrating Stripe or other RESTful APIs into web applications • Experience with processor-agnostic fraud solutions and multi-processor payment environments • Experience with risk management for various business models, such as platforms and marketplaces, subscription services, and digital goods and SaaS • Familiarity with liability shift programs (e.g., chargeback guarantees) and value-based pricing models for risk products • Understanding of how to extend fraud protection beyond payments to other products like payouts (Issuing), physical payments (Terminal), or recurring billing (Billing) • Experience as a subject matter expert in a relevant industry, vertical, or product
TL;DR Our Trust & Safety team is dedicated to safeguarding our users, products, and platform. Be the human in the loop for preventing fraud, harmful behaviors, abuse, and payment risk at Lovable. You'll investigate suspicious accounts, tune detection rules, and turn what you learn from real cases into practice for safety and security. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products — fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we're just getting started. We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What we're looking for 2+ years in fraud operations, payment risk, trust and safety investigations, or a similar support role at a consumer or SaaS platform. Experience with handling complex trust and safety cases, policies and resolving disputes requiring communication with customers, platforms and authorities. Clear writer. Your case notes and customer updates are clear, accurate and easy-to-read. Calm under pressure during incidents and disputes, and pragmatic about false positives vs. user friction. What you'll do Conduct end-to-end investigations of suspected safety incidents and platform ToS violations and determine appropriate enforcement actions. Manage customer interactions for safety related reports. Analyze harmful behaviour, emerging abuse patterns and threat landscape to improve detection systems and inform harm prevention strategies. Tune and propose new rules, signals, and features for our Trust & Safety detection systems. Run root-cause analyses on safety incidents and help integrate learnings back into product, risk, and engineering roadmaps. Build dashboards and alerting that make abuse trends visible and actionable, minimizing the potential for bad actors to misuse the platform. Work with the leadership of Trust & Safety, Support, and Legal on edge cases and policy changes. Use AI tooling and agents to enhance abuse detections, response and prevention proactively. Please note: This role may involve exposure to sensitive content. About your application Please submit your application in English - it’s our company language so you’ll be speaking lots of it if you join We treat all candidates equally - if you’re interested please apply through our careers portal