Communications Executive (Maternity Cover 12 mths FTC)

ClearBank

About us ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients — financial institutions from fintech's and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure. But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm - becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success. Interested in joining us? Read on or visit our website for more information. The Role As VP of IT Infrastructure & Operations you would take accountability for the service levels for our IT Infrastructure for both internal business operations, engineering, and our customer platform. Tech – You will manage a cross-functional team of support engineers and infrastructure/platform engineers, the team’s goal is to provide next generation technology & platforms that enable the business to excel leveraging cloud technologies Organisational – As the VP of IT Infrastructure & Operations you will be accountable for the successful strategic direction and execution of changes and support. You will have the autonomy to build/form your teams, manage how you deal with failure and how you measure and celebrate success. Culture – Promoting and feeding into the companies’ beliefs is key in this role. You will be an ambassador internal and externally. Promoting people through great mentoring and hiring across the team of mixed experience individuals. The role requires a passionate person who can manage challenging priorities and remove confusion for their team by leveraging data and business insights. The ability to be customer focused and innovative while bringing our stakeholders on the journey and helping shape the strategic direction of the business. Responsibilities • Manage and support business critical software and hardware (Data Centres & EUC) • Manage strategic supplier relationships • Make business critical buy vs build decisions. • Drive effective enterprise architecture working closely with Customer and Internal product groups. • Effective cost management (Cloud cost management, Third Parties, Development cost) • System uptime and disaster recovery management • Drive autonomy and efficiencies within engineering teams by removing cognitive load. • Ensure ClearBank is always adhering to security best practices • Improve ClearBank’s Monitoring and Alerting strategy • Mentor and nurture your team. Effective 1:1 management of your leadership team. Skip level 1:1s to understand and help communications with your wider team. • Leverage modern technologies where appropriate. ClearBank want to lead the financial industry when it comes to technology. Be a champion of those technology choices across the floor. • Manage Technology wide initiatives to drive best practices and move the platform forward as a whole. • Enable collaboration and innovation in the team and with stakeholders. Create an environment that drive positive energy and a mentality to succeed. • Define metrics and ensure we can effectively measure success. Experience • Leading people managers. • Leading technology teams. • Demonstratable experience of technology judgements and commercially viable decision • Full ownership of the software delivery lifecycle. • Able to take business problems and work independently and/or delegate to solve these. • Using best practice to improve products/services or processes. • Experience in cloud computing • Experiencing managing stakeholders • Risk Management process • Delivering software in a regulated/controlled environment • Supplier management experience • Experience Defining policies and embedding them • Experience working in a Global IT team A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

ClearBank

About us ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure. But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information. About you You’ll be joining as an Engineering Manager reporting to the Director of Engineering. You’ll be a part of a fast-growing business that is challenging the market and doing things differently. As an Engineering Manager at ClearBank, you will focus on people, delivery, and operational management while occasionally writing and reviewing code. You will lead a team of engineers with a range of skill and experience. Your responsibilities will include driving hiring and interviewing, mentoring and guiding the career development of your direct reports. Reporting to the Director of Engineering and working closely with product partners to prioritize and scope work. You will be * Leading and managing engineering teams responsible for multiple projects * Driving hiring and interviewing processes * Mentoring and guiding the career development of direct reports by seeking challenging, impactful work * Collaborating with product partners to prioritize and scope work * Ensuring quality and testing standards are met * Improving the team's security posture * Foster a culture of clear, concise communication and active listening * Facilitating daily Scrum meetings (daily standups), sprint planning meetings, and retrospective reviews keeping the team on track and managing obstacles that arise * Managing 24/7 support when necessary and rapid reaction to issues What we are looking for * Someone who communicates team strategy and generates enthusiasm and support for strategic goals * Strong technical skills in C#, Azure, and SQL * Proven track record of leading and managing engineering teams * Excellent communication and collaboration skills * Strong understanding of business value and customer benefit * Ability to articulate the customer benefit and understand the underlying problems the team is trying to solve * Demonstrate ownership and accountability for team performance * Manage ambiguity and uncertainty within the team * Promote a culture of documentation and knowledge sharing * Facilitate discussions and guide teams towards conclusions and decisions * Advocate for process and policy improvements A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

ClearBank

About us ClearBank was built on the belief that banking infrastructure should unlock progress, not slow it down. Our clients — from fintechs and crypto platforms to banks and credit unions — use our API to power their banking infrastructure. Our people power our technology and shape the way we work. We are a group of ambitious, collaborative people who challenge the norm and believe in fairness, autonomy and choice. We empower people with the tools to learn, grow and contribute to our clients’ success. About the role You’ll join the Developer Experience team as an AI Enablement Engineer, helping ClearBank take the next step in how AI is used responsibly and effectively across software engineering. We are already exploring meaningful AI usage across engineering; this role is about helping turn that exploration into scalable, observable and well-governed engineering practice. This is not a pure model-building role and it is not simply about giving engineers access to tools. You will help teams apply AI in real delivery workflows, understand where it genuinely improves outcomes, and support the development of safe, practical patterns that can be used across multiple teams. You will be * Helping engineering teams apply AI within coding, testing, review, debugging, documentation and delivery workflows. * Working with engineers to identify where AI creates genuine leverage and where it introduces risk or noise. * Supporting the rollout of AI-enabled practices across teams, with an emphasis on adoption, repeatability and practical enablement. * Helping define how ClearBank measures the impact of AI on developer experience, productivity, quality and release cadence. * Contributing to governance, auditability, observability and guardrails for responsible AI usage. * Working collaboratively with Security, Model Risk and other partners to keep controls proportionate and non-blocking. * Sharing patterns, examples and guidance that help engineers use AI safely and effectively. What you will be doing * Evaluate AI-assisted development tools, copilots, agentic workflows and workflow-integrated capabilities based on evidence and fit for purpose. * Help teams embed AI into SDLC workflows without creating brittle side channels or unmanaged risk. * Support practical approaches to AI usage observability, including adoption, usage patterns, effectiveness and quality indicators. * Explore or contribute to platform capabilities such as LLM access patterns, guardrails, workflow integrations or internal developer tooling. * Capture feedback from engineering teams and turn it into improvements, guidance and repeatable practices. * Build relationships across engineering and wider ClearBank teams using AI, helping avoid duplication and share what works. What we are looking for * Strong background in software engineering, platform engineering, DevEx or DevOps. * Hands-on experience using AI-assisted development tools or LLM-enabled workflows in real engineering environments. * Evidence of improving engineering workflows, developer experience or productivity within a team or across adjacent teams. * Curiosity and pragmatism around AI, with a focus on outcomes rather than novelty. * Ability to reason about AI governance, guardrails, model/tool evaluation and safe usage patterns. * Comfortable working in or with regulated environments, ideally financial services, banking, payments, fintech or another controlled environment. * Familiarity with engineering productivity, quality or adoption metrics. * Strong communication skills and the ability to explain complex ideas clearly to engineers and stakeholders. * Collaborative, empathetic and motivated by enabling others to succeed. * Exposure to Azure, .NET or Azure DevOps would be useful, but is not a requirement. What we offer * Flexible working philosophy, empowering employees to manage their time in partnership with their line manager. * Spacious and well-equipped London office. * 27 days annual leave per year, plus flexible bank holidays. * Option to work abroad for up to 30 days in a rolling 12-month period. * Regular company-wide socials. * A couple of days per year to volunteer with a chosen charity. * Private healthcare and discounted dental cover, with healthy living perks and discounts. * Enhanced family-friendly leave. * The opportunity to join an innovative team building a bank fit for the future. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.