Senior Information Security Specialist

Deliveroo

Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.   ABOUT THE ROLE As a Senior Corporate Security Engineer, you will lead the design and operation of security controls that protect our internal networks, workforce identities, endpoints and corporate systems. You will be working globally with security teams across US, EU and APAC, delivering against our goals and objectives - reducing risk and maturing controls.   As a Senior, you will operate with a high degree of autonomy. You will define technical direction, make architectural decisions, and deliver complex security initiatives end-to-end. You will be expected to balance risk reduction with usability, ensuring controls are robust without impeding employee productivity. This role focuses on Identity and Access Management (IAM), Endpoint security (EDR), Network Security, logging and detection engineering, and secure SaaS enablement. You will work closely with IT, Legal, Privacy, Engineering and business stakeholders to embed security as a default practice across the organisation.   Security controls will be aligned to recognised frameworks such as the CIS Critical Security Controls and the NIST Cybersecurity Framework (CSF).     KEY RESPONSIBILITIES * Architecture & Control Implementation: Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust architectures, device and identity bound proofing and modern network isolation. * Tooling Ownership: Serve as the technical owner for a broad suite of corporate security systems, managing deployments, configurations, and API integrations for tools across the corporate environment. * Technical Leadership: Lead and implement the technical strategy for Endpoint Device trust, Data Loss Prevention, Intellectual property storage, and SaaS application security. Alongside wider corporate security technical controls. * Automation & Engineering: Write scripts and build tools to automate security workflows, incident response tasks, and audit evidence collection for compliance. * Cross-Functional Collaboration: Work with IT and business operations to integrate security tools into everyday workflows. Guide non-security teams to adopt secure baselines (e.g., CIS Benchmarks) as standard practice. * Mentorship: Mentor junior and mid-level engineers, explain technical concepts clearly to non-technical staff, and help improve the team's engineering standards. MINIMUM QUALIFICATIONS * Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience. * 5+ years’ experience in Security Engineering, Corporate Security, Detection & Response, or a related field. * Hands-on experience administering IAM platforms (e.g. Okta, GoogleWorkspace). * Deep hands-on experience with GoogleWorkspace products * Practical hands-on experience with Cloud platforms (e.g AWS, GCP) * Relevant and practical experience with Infrastructure-as-code (e.g Terraform) * Experience implementing modern authentication standards (FIDO2, WebAuthn, SAML, OAuth 2.0, OpenID Connect). * Practical experience securing macOS, Windows and Linux endpoints using MDM and EDR/XDR tooling. * Experience operating SIEM and/or SOAR platforms and tuning detection logic. * Experience with vulnerability management and patch governance. * Ability to write production-quality automation scripts. * Demonstrated experience leading cross-functional technical initiatives.   DESIRABLE SKILLS * Experience with SASE or Zero Trust Network Access platforms. * Hands on experience deploying applications into K8 and Docker environments * Data Loss Prevention (DLP) and SaaS security governance. * Advanced detection engineering or SOAR playbook development. * Experience supporting ISO 27001 or SOC 2 audits. * Relevant certifications (e.g. CISSP, CISM, GIAC).   Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Deliveroo

The Data & Science Org At Deliveroo we have an outstanding data science organisation, with a mission to enable the highest quality human and machine decision-making. We work throughout the company - in product, business and platform teams - using analysis, experimentation, causal inference and machine learning techniques. We are uniquely placed to use data to help make better decisions and improve data literacy across Deliveroo. Data Scientists at Deliveroo report into our data science management team, and we have a highly active data science community, with guest lecturers, study groups, mentorship programmes, a robust technical review process, and plenty of opportunities to learn new things. Data Scientists can equally progress as technical leads (individual contributors) and as people managers. Our data scientists come from all kinds of backgrounds but have excellence in common. Many are formally trained in data science, many are not. We celebrate difference and have a dedicated data science diversity committee. As an Economist at Deliveroo you will help scale our business and improve the experience for restaurants, riders, and eaters. Using experimental or observational data, you will get to help answer questions like: * Which markets/cities should we enter next? * How can we incentivise good rider behaviour? * What is the business impact of exclusive deals we have with restaurants? * Can the Delivery food market sustain multiple players? * What are the trade-offs we face when choosing between growth and profitability? How should we decide between them? * What is the optimum selection and variety of restaurants? * What impact do online reviews have? * How will a change in the user interface affect customer choice behaviour? The work you will do will have a direct, measurable impact on the bottom line of the company. REQUIREMENTS: * Masters Degree or PhD in Economics or Econometrics (preferred) * Always curious and willing to learn new skills * A problem solver with a deep analytical mindset * Ability to think creatively and insightfully about business-relevant economic problems * A critical thinker with very strong attention to detail * Proficiency with analytical tools like R/Python and familiarity with SQL * Ideally industry experience since the completion of your academic career * Excellent people skills — you’ll be meeting with stakeholders to translate business needs into economic problems At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. The scope for growth and personal impact is enormous. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Deliveroo

We tackle complex, high-impact problems across a fast-moving marketplace. We move quickly, test ideas, and make decisions with clarity and transparency. Our work spans predicting demand, shaping customer behaviour, and helping partners grow as the market evolves. The scope is broad, and the impact is real. The Role We’re hiring a Customer Intelligence Manager to support our Strategy & Operations (S&O) organisation. This is a research and insights role focused on driving business decisions. You’ll identify where to play, how to win, and what to prioritise - grounded in a deep understanding of customer behaviour across markets. You will also help scale how insight is generated and used: * Apply AI and agentic workflows to increase speed and depth of insight * Build a structured intelligence layer that is accessible and reusable * Shift from project-based research to continuous intelligence Hybrid working, with travel to key markets (e.g. UAE, France). What You’ll Be Doing Driving Strategic Insight Lead research to inform critical decisions Shape thinking on market entry, growth levers (MAU, frequency, selection, affordability), and customer segments Turn ambiguous problems into clear research programmes and actionable direction Building a Global View of the Customer Synthesise signals across markets (UK, UAE, Europe) to identify patterns and differences Connect local insights into a cohesive global narrative Move beyond “what” is happening to explain “why” Evolving How We Do Research Apply mixed-method approaches (qual + quant) to high-stakes, ambiguous problems Deploy AI and agentic workflows to increase speed and consistency Create a centralised, machine-readable understanding of our customers Enable continuous, compounding insight across markets Influencing Decisions Partner with senior S&O stakeholders Bring clarity to complex problems and frame decisions effectively Communicate insight in a way that drives action We’re Looking For * Strategic Thinking - Frames problems clearly and links insight to decisions * Research Depth - Strong qualitative and/or mixed-method experience with a focus on impact * Systems Thinking - Connects signals across markets, data, and behaviours * Technical Curiosity - Applies AI and new tools to improve how work gets done * Communication - Delivers clear, concise narratives that influence senior stakeholders * Ownership - Identifies opportunities, defines scope, and drives work independently Why This Role Matters At Deliveroo, the hardest problems are not just product problems — they are marketplace problems, spanning customers, partners, riders, and commercial constraints. This role makes that system actionable. You will: * Turn fragmented signals into clear direction * Ground decisions in customer understanding * Identify what will drive growth across markets Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.