Content & Communications Strategist

Taskrabbit

ABOUT TASKRABBIT: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days in-office per week in our London office.   About the Role Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want, all while saving the day for someone in their city. The Tasker Operations team owns the Tasker experience end-to-end — from the targeted, locally-executed programs that drive quality, pricing, and utilization outcomes, to the funnel metrics and cross-business partnerships (e.g., Marketing, IKEA) that connect Tasker-side actions to company outcomes. We proactively help Taskers before they realize they need support, with global and local approaches that result in higher quality, more retentive, and more satisfied Taskers. This drives a better client experience and supports our overall managed marketplace strategy.   This is a highly visible, operationally-focused role and the primary owner of Tasker supply-demand balance in your region. You will own Tasker operations across a broad, complex Book of Business, set the strategy for supply health and supply-oriented fulfillment, and own the recommendation set that clients see in order to ensure high quality fulfillment. We’re looking for someone who is as energized by a live Tasker workshop as they are by an insightful dashboard — you don't just analyze the Tasker experience, you actively seek out time with them. You will be expected to operate with a high degree of autonomy and influence by independently scoping and executing high-impact projects, owning measurable outcomes, and building scalable systems and tools (including AI-powered tooling and automation) that are adopted beyond your own region.    You will be the face of Taskrabbit to Taskers in their market, a trusted advisor to your Regional Manager and Market Manager stakeholders, and seen as both a regional and functional expert across the organization.   This is not a supervisory role.   What You'll Do * Serve as the operational owner of Taskrabbit supply the UK, monitoring and reporting on performance and health metrics across your metros. Responsible for ensuring the quality of the recommendation set that clients see. Oversee supply lifecycles, programs, and communications to ensure a high-quality, continuous flow of Taskers and strong fulfillment. In partnership with Country or Regional management, set market strategy to drive invoices and revenue. * Use data to drive decisions: develop your own dashboards and analyses to inform strategies, plans, and tactical initiatives that you will develop; leverage data to surface problems worth escalating and either take action or successfully advocate for their prioritization with cross-functional partners. You will run experiments to drive impact in your region.  * Develop and execute tactical plays (in-app/push communications, email, etc.) based on supply needs and market insights to drive supply alignment, behavior change, and growth. Own the resulting playbooks so wins scale beyond your own metros. * Coach and grow your Tasker base — primarily in group settings, in person, and live virtually — bringing real energy and presence to every engagement with Taskers so they leave more motivated than when they arrived. Ensure consistent and effective delivery of lifecycle programs and enablement content (e.g. workshops) that measurably improve funnel outcomes like fulfillment and quality. * Lead local community engagement (events, office hours, Tasker socials) and mentor peers on coaching techniques and community-building. * Partner with the Senior Supply Specialist to address supply gaps through targeted acquisition and onboarding. * Align your Taskers with broader Taskrabbit processes, standards, and tools, ensuring they understand and adhere to updated expectations as the platform evolves. * Serve as a product and process expert: influence roadmap priorities with Product, escalate and advocate for bug fixes, partner with Tasker Quality on reliability and compliance, and build automation or AI-powered tools to scale your own and the team's impact. * Build cross-functional relationships (Product, Analytics, Engineering, Customer Support, Partnerships, Marketing, Legal, Commercial Operations) to advocate for Taskers and drive outcomes, including consulting on partnership assessments and launches. * Take on strategic ownership beyond your core scope — leading regional or company-wide programs and acting as a force multiplier through special projects and knowledge-sharing with the global team. * Champion culture and values through leadership, and keep local operations aligned to evolving global standards and tools. * Travel up to 10% to attend team and metro-specific events. * Adapt to evolving business needs, taking on other duties as necessary. About You * Bachelor's degree or equivalent experience. Fluent in English.  * 6+ years in marketplace operations, program management, or customer success, with a track record of taking on progressively larger scope — owning multiple metros or a large Book of Business with measurable impact on supply health, retention, revenue, or quality. * Advanced, independent data user who builds their own analyses rather than just reading dashboards, with strong SQL/Sigma skills and a knack for uncovering issues others miss. * A seasoned strategist who builds, executes, and rigorously measures the impact of initiatives from start to finish. * A hands-on operator who rolls up their sleeves, is comfortable moving between strategy and execution to drive real outcomes, and is driven to find ways to automate, streamline, and build new tools (including AI tools) that accelerate impact. * Confident and highly effective communicator who can influence senior stakeholders and present to audiences of any size, virtually or in person. * Genuinely energized by talking with Taskers — you seek out the tough conversation or the packed room rather than avoiding it, and enjoy uncovering the story behind the data. * Naturally curious and resourceful, with a strong instinct to investigate problems from multiple angles and uncover root causes, and always on the lookout for smarter, more creative solutions that challenge the status quo. You don't wait for perfect data or perfect conditions to move; when a market is stuck, you find a scrappy way to get it unstuck. * Self-starter and low-ego collaborator, unflappable under ambiguity or change, who thrives in fast-moving, globally distributed teams. * Energized by the challenge of finding opportunities to grow your market faster and drive innovative solutions at scale. * Deeply customer-centric, organized, and detail-oriented.   Nice to Have - Marketplace or gig-economy background. - Additional language fluency.   Our Values We are guided by five core values: Be Bold, Own the Challenge, Win Together With Heart, Move Forward, Move Fast, and Obsess Over Clients and Taskers. These principles shape every decision we make, fueling experimentation, ownership, empathetic collaboration, rapid iteration, and an unwavering focus on delivering exceptional experiences for both clients and Taskers.   COMPENSATION & BENEFITS:  At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is £50,000–£70,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. YOU’LL LOVE WORKING HERE BECAUSE: * Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. * The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! * The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. * The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.  TASKRABBIT’S COMMITMENT TO DIVERSITY AND INCLUSION: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.  Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

HSPG

THE ESSENTIALS  THE BENEFITS: Platform: HSPG 25 holiday days per year;  Status: Full time, permanent. 4 ‘Me Days’ per year (take a Me Day – focus on you); Working arrangement: We typically work 4 days in the office, Team social events and trips; 1 day from home.  Wellness allowance of £70 per month to be used for gym, Hours: 37.5 hours per week. classes, physio or other wellness costs; Start: ASAP Private healthcare with Vitality; Reports to: MD (Group) Mintago financial platform; Drive Electric salary sacrifice; Enhanced maternity, paternity and parental leave; Employee referral scheme: £2,000 towards a getaway of your choice HSPG: A social impact real estate company Our mission is simple: Building partnerships, creating homes, developing communities. There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community. We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below. Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners. HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.  ---------------------------------------------------------------------------------------------------------------------------------- Core Behaviours: ---------------------------------------------------------------------------------------------------------------------------------- Core mission:  Your core mission is to build and protect the reputation, credibility and narrative of HSPG across the housing sector. You will own how the business presents itself externally, ensuring our mission, expertise and partnerships are communicated clearly and consistently. You position HSPG as a credible, thoughtful and trusted voice in affordable housing and social impact real estate, contributing thoughtfully to industry conversations around delivery, partnerships and impact. You translate complex activity across the Group, acquisitions, partnerships, housing delivery and investment, into clear communications that strengthen relationships with investors, developers, Local Authorities and sector stakeholders. You operate as a strategic communications partner to the SLT (Senior Leadership Team) while remaining hands-on in execution. Your focus is positioning, credibility and engagement across the wider sector on behalf of the group. This role is focused on reputation, narrative and sector credibility, rather than consumer marketing or digital acquisition campaigns.   Accountability You are accountable for: * Group marketing and communications strategy. * External messaging and narrative. * PR and media relationships. * Thought leadership and sector positioning. * Marketing materials across the Group. * Marketing budget and allocation. * Consumer marketing campaigns or digital lead gen strategies. You are not accountable for: * Shared ownership sales channels. * Property listing portals or lead generation platforms. * Sales conversion or transactional marketing. ---------------------------------------------------------------------------------------------------------------------------------- Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.  * Narrative clarity: ensuring HSPG’s mission and impact (why), strategy (what), and behaviours (how) are communicated simply and consistently. * Sector credibility: ensuring HSPG is known and respected by developers, Local Authorities, institutional investors and housing partners. * Meaningful engagement: connecting with stakeholders in the right forums, to get (and measure) the right results. * Quality over distractions: focusing on communication that genuinely strengthens the platform’s reputation and commercial performance. If you measure success purely in clicks or impressions, this role is not for you. ---------------------------------------------------------------------------------------------------------------------------------- Excel: You are excellent at these areas: an expert.  * Strategic communications: translating complex housing and investment activity into simple, entertaining narratives. * Content creation and ownership: producing high-quality written and visual materials across multiple channels. * PR and media: securing and managing press opportunities that enhance credibility (working with our external agency, Faust). * Hands-on execution: delivering work yourself rather than relying immediately on agencies or large teams (you are the first marketing hire – no team, no agency). ---------------------------------------------------------------------------------------------------------------------------------- Specific experience:  * 10+ years’ experience in marketing, communications or public affairs. * Evidenced track record of building a marketing or communications function. * Excellent writing and communication capability, and strong ability to use AI for efficiencies. * Experience operating within regulated or policy-influenced sectors such as housing, real estate, infrastructure or the public sector.   90-day wins Early traction and strategic control. * Full audit of existing marketing assets, communications channels and data. * Clear marketing and communications roadmap agreed with MD. * Consistent LinkedIn and comms cadence established across the Group. * Streamline HSPG front-facing image on Linkedin, including team profiles. * Improved quality, clarity and consisteny of investor materials and external messaging. * Initial PR opportunities secured to support current transactions and announcements 12-month impact outcomes Material impact and results within first 12 months. * HSPG recognised as a credible and thoughtful voice within the affordable housing and institutional real estate sectors. * Clear improvement in institutional and developer perception of the platform. * Regular inbound conversations with developers, Local Authorities and sector partners. * Consistent pipeline of thought leadership, articles, white papers (an exciting HSPG version of the ‘norm’!), commentary and sector participation. * High-quality marketing infrastructure in place across website, content and communications. * A clear communications function established that supports growth across PPHA, Seahorse and future platforms. ----------------------------------------------------------------------------------------------------------------------------------

Pinterest

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. With over half a billion Pinners searching, saving and engaging with tens of billions of Pins, analysts at Pinterest can call upon a massive supply of high-intent data – one of the most unique data sets in the world. As a Senior Insights Partner on the Sales Insights team, you will execute analyses and craft data storytelling using this data and other sources, to help clients succeed on Pinterest. Your work will teach advertisers about their customers, categories, culture and more on Pinterest, driving them to invest though bespoke insights that help marketers realise their brands’ full potential on the platform.   As a Senior Insights Partner, you will be responsible for understanding your sectors’ and its advertisers’ business priorities, developing insight-led sales collateral designed to further Pinterest’s revenue objectives. You will partner with the Sales team to identify the most significant needs of advertisers that, addressable through analysis and research. You will ideate and execute insights research projects to meet these needs, through first-party behavioral data analysis, qualitative/quantitative studies, and integration of syndicated research. You will distill findings into compelling insights stories with actionable recommendations, deepening advertiser partnerships and driving revenue.   What you’ll do: * Conduct analysis of first-party platform data to build insights to drive revenue for the UK CPG and Emerging (non-endemic) sectors * Translate a diverse array of datasets into compelling, actionable insights stories and narratives, supporting revenue goals and company-, market- and sector-level go-to-market strategic priorities, and informed by advertiser requirements, stakeholder input and challenging business questions * Complementing first-party analysis and storytelling, leverage third-party syndicated data sources (e.g. ComScore, GlobalWebIndex, Mintel, eMarketer) to deepen understanding, strengthen arguments and provide wider context. In some instances, partner with research agencies to commission and take to market custom research. * Engage key clients directly, partnering with Sales to present your work and influence external stakeholders in the room through presentations, workshops and other engagements * Lead technical and operational projects and initiatives to improve the impact of the broader Insights team. Collaborate with peers and stakeholders across multiple functions to deliver against company-wide go-to-market strategies. * Manage effective working relationships with internal stakeholders across multiple functions, including Sales, Marketing and Creative teams. Act not only as an analyst, but as a crucial business partner driving your sectors’ success. * Use Pinterest’s rich and evolving AI toolkit to fuel speed, efficiency and quality in end-to-end insights workflows, from business need identification, industry knowledge, narrative construction, data analysis, presentation and reporting, with a clear understanding of AI’s strengths and limitations   What we’re looking for: * 6+ years of relevant experience using data to solve business challenges and data storytelling, crafting engaging and actionable insights designed to influence  * 4+ years of experience in data querying and manipulation in SQL is a must * A track record of critical evaluation and verification of AI-assisted work, including testing, source-checking, data validation and peer review where appropriate; builds AI solutions with tooling available, shares expertise and improves how the wider team uses AI  * Ability to connect data analysis to real business questions/objectives in order to impact business decisions, producing proven outcomes * Experience contributing to research and insights planning, with an ability to consolidate sometimes ambiguous business needs into prioritised deliverables, balancing multiple requirements and stakeholders * Experience building high-quality presentations in Google Slides; aptitude with data visualization or design is a plus * Strong communication skills and the ability to use data storytelling to craft engaging and actionable insights for a variety of professional audiences; experience presenting insights to audiences large and small * Track record of operating independently, demonstrating data-backed storytelling skills, being detail-oriented, and delivering results in a highly organized yet engaging manner * Experience in the digital space required; social media platforms, ad agencies, or research agencies a plus * Experience working quickly and efficiently in a fast-paced tech environment * Excellent relationship-building skills, and a strong ability to work cross-functionally as well as independently * Experience in the CPG or Emerging (non-endemic) sectors within an analytical or advertising function is a plus * Experience executing or commissioning qualitative and quantitative research is a plus * Experience leading programs or initiatives within their team or company is a plus * An understanding of and passion for Pinterest * Bachelor’s/Master’s degree in a relevant field or equivalent experience   Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will expected in the office for in-person collaboration 1 times per week and therefore needs to be in a commutable distance from the London office   #LI-HYBRID   #SL2 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.